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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,189 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,190 reviews

August 07, 2019

Outstanding Customer Service Daniel Johnson (DJ) helped me and he was Awesome. I have recommended him to a few people. He’s Great! Everyone there was very friendly and very helpfu More

by Ashnic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Daniel Johnson, Jason Bartoszek
Aug 14, 2019 -

Darrell Waltrip Buick GMC responded

Thank you so much for your review! DJ is very professional and loves to take care of his customers before and after the sales. Remember that if the customers you send us buy a vehicle mentioning your name, you get rewarded too!

August 07, 2019

Amazing Daniel Johnson was amazing! He helped me through the entire process and showed that he cared and wasn't just another salesman. I appreciate him helpin More

by Hharshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Daniel Johnson
Aug 14, 2019 -

Darrell Waltrip Buick GMC responded

Hharshaw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. We do hope we can be of assistance in the future. Take care!

August 07, 2019

Great experience! This was the best vehicle purchase that I have experienced. The team was absolutely great. I was very pleased with their knowledge of the vehicle and More

by Steph715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Benjamin Dobbs, Tuan Nguyen
Aug 14, 2019 -

Darrell Waltrip Buick GMC responded

Steph, we are very happy we could provide you with a positive experience! We are very proud of team and we love to hear that you enjoyed working with us. Hopefully we'll see you soon!

August 07, 2019

Great Dealership/Great people Everyone at Darrell Waltrip is Top Notch! I would definitely return as a customer and refer my friends and neighbors. Dave Heller is a pleasure to More

by Roger55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Heller / 5 stars , Lawrence Martin, Tuan Nguyen, Candice Dufrane, Ben Biddy
Aug 07, 2019 -

Darrell Waltrip Buick GMC responded

Roger, Thank you for taking the time to share your recent visit details with us. We appreciate your business and are happy that you enjoy everyone at the dealership. We enjoy seeing you as well!

August 07, 2019

Efficient, informative and professional I always have a great experience at Darrel Waltrip GMC, whether it’s dealing with the salespeople or maintenance. The staff is always personable and More

by EGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis (maintenance), Lawrence Martin, Nico Bauer, Ben Biddy
Aug 14, 2019 -

Darrell Waltrip Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always what we can to accommodate our busy customers. Time is precious these days.

August 06, 2019

Thank you I would first like to thank BJ and Lawrence for helping my family with our new Acadia. Everyone there is so kind and really loves what they do . This More

by Cambria!15$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs
Aug 07, 2019 -

Darrell Waltrip Buick GMC responded

We are so happy to read such a great review about Darrell Waltrip Buick GMC! BJ is amazing and always provides the best experience to his customers. He knows everything about the vehicles and loves what he does. The new Acadia is built in Spring Hill and is an impressive vehicle in terms of quality and performance. Thank you again for your business and for trusting our team!

August 06, 2019

Nicest people! I really enjoyed Ben and Calvin they answered all my questions and treated me wonderfully! And I love my new car! Thank you all so much! More

by Dhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs, Calvin Frey
Aug 07, 2019 -

Darrell Waltrip Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Ben and Calvin are the dream team when you purchase a vehicle. They go straight to the point and will tailor everything to fit your needs/wants. Thank you so much for your business and your review!

August 06, 2019

Vehicle purchase and service We purchased a 2018 Enclave a year ago and have been very happy with it. We also have been getting normal service performed at Darryl Waltrip on the t More

by Dp01k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy
Aug 07, 2019 -

Darrell Waltrip Buick GMC responded

It is such an honor to get such a nice review for a loyal Buick customer. The Enclave is an amazing vehicle and rides like a dream. It is the perfect family vehicle. Thank you for your business and your review!

August 06, 2019

Professional Top Notch Service This dealership is second to none. Knowledgeable professionals who put their customers first. Quality service performed each and every time. I high More

by Yukon Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Heller
Aug 07, 2019 -

Darrell Waltrip Buick GMC responded

Thank you so much for your review. We are very proud of our service department and it makes us very happy that you feel the same about it. See you during your next visit!

August 06, 2019

Fantastic experience! I had a great experience. Ben Biddy worked with me and got me into the vehicle that I was interested in. Very awesome group! Go see them for all your More

by Leanne390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Ben Biddy
Aug 07, 2019 -

Darrell Waltrip Buick GMC responded

Leanne, we're so glad that we were able to go above and beyond your expectations! Ben is the most professional and thorough sales consultant you can dream of. If the vehicle you are looking for exists, you can bet that he will find it! Thank you for your business and your review!

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