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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,190 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,190 reviews

August 15, 2019

From bankruptcy to new car The team at DarrellWaltrip, worked really hard to get me into a car that both worked financially and with my family, it is much appreciated. More

by Daynadotcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs, Candice Dufrane, Samantha VonBehren
Aug 16, 2019 -

Darrell Waltrip Buick GMC responded

Dayna, your wonderful feedback and rating mean a lot to us. We are happy that we were able to get you into the vehicle that hit all your requirements. It was a pleasure meeting you and your family.

August 15, 2019

Very friendly helpful group of people Was looking at purchasing a new 19 Denali HD was a little out of my price range, bj and Lawrence found me a used 18 with low miles to trade into Wher More

by Steven101011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Benjamin Dobbs, Stepfon Davis-Boyd, Eric Stewart
Aug 16, 2019 -

Darrell Waltrip Buick GMC responded

Steven, we are so happy to read such a great review about Darrell Waltrip Buick GMC! It was a pleasure working for you and we are looking forward to seeing soon.

August 14, 2019

Customer care Samantha Provide me with a great experience. Making sure I was happy with everything. Everyone was more than happy to help me in anyway. Thank you! More

by lynn3A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha VonBehren
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Lynn, your wonderful feedback and rating mean a lot to us. Sam is very detailed oriented and a good listener. We're glad you had a great experience and that you are happy.

August 14, 2019

GMC Dealer Sales Review Bob was able to answer every question, and was never pushing me. I was able to review vehicles at my own pace, and he made it a pleasant, non stressf More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lang
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

We believe in low pressure sales because a vehicle is usually the second most expensive investment after a house for most people. Thank you for your business and your positive review.

August 14, 2019

Car purchase Such a smooth and easy experience working with Bob. I would recommend to any of my family and friends that they work with Bob on their car purchase. More

by bdb1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lang
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Thank you so much for your positive comments about Darrell Waltrip Buick GMC! Bob is great and he knows how to please his customers. Come back back and see us soon!

August 14, 2019

Smooth/Quick Process Bob was very helpful showing us a couple of different vehicles based on our preference for options. He was never pushy and made the process as smooth More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lang
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

We really appreciate your feedback! Bob is awesome. We are glad he found the vehicle that hits all your requirements.

August 14, 2019

Great experience Stepfon was awesome and so friendly and made sure I got exactly what I want! One of the best car buying experiences I’ve had! More

by Jbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stepfon Davis-Boyd, Eric Stewart
Aug 16, 2019 -

Darrell Waltrip Buick GMC responded

Rachael, thanks for your praise and kind comments about our team. We enjoyed working for you as well!

August 14, 2019

Great car buying experience! Samantha VonBehren made our car buying experience the best we’ve ever had. So helpful and patient with us. We are greatly appreciative and will defini More

by JG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha VonBehren
Aug 16, 2019 -

Darrell Waltrip Buick GMC responded

Sam is the ultimate professional and always tries to make her customers happy. Thank you for your review and for sharing your experience with us!

August 14, 2019

Worth the drive This dealership was very friendly and helpful, especially my saleswoman, Sam. She was knowledgeable about the truck I was interested in and didn't pre More

by Bradc86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha VonBehren
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Brad, we're so glad that we were able to go above and beyond your expectations! It means so much to us that you took the time to drive 3 hours to come see us. Sam is awesome and always available if you have any questions.

August 14, 2019

Problem solved Candice took the time to help track down a refund check that I was owed and made sure that is applied to the loan. It’s very nice to have someone take More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Calvin Frey, Candice Dufrane
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Thank you for your review and your business Chris! Candice is a rockstar and if it can be done, you better believe it will be!

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