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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,191 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,191 reviews

August 18, 2019

Great Service was magnificent,,was in and out, got the vehicle i wanted, thanks,,, cant remeber everyone , but wife is happy , just which Mr . Waltrip had More

by Isaactjames1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember,,, but whomever it was , they was great , Justin Schunck
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Isaac, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC! We are very proud of our service department. If they haven't taken you back to the shop yet, just ask for a tour next time you are here and you'll be amazed by the cleanliness of the facility.

August 18, 2019

There Awsome What more can I say JD and the rest of the staff at Darrell Waltrip GMC made my car buying experience a pleasant one from the time I walked in the doo More

by kjmiller730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, John Gilbert
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Ken, we are very happy we could provide you with a positive experience! We are trying to make the car buying experience a lot more seamless than it used and JD is one of the best at doing so. Thank you for choosing us and we're looking forward to seeing you again soon.

August 18, 2019

Great customer service This dealership was great to work with and got me in and out quickly!! Loren the sales manager worked with me over the phone for a week to get my deal More

by RJSacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs, Calvin Frey, Loren Vanderkooi
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Hi Robert, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations! BJ and Loren are awesome so we are not surprised that you enjoyed your experience so much.

August 17, 2019

Justin Schnuck Sales Representative Justin was responsive to our needs and timetables. No high pressure sales tactics. Very knowledgeable regarding the Enclave's features, options, and More

by ssmith230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schunck
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

We really appreciate your positive review! Justin is very genuine and always work the customer's best interest. He is a GM fanatic and a car enthusiast in general. Thank you so much for your business.

August 17, 2019

Awesome! I have not visited Darrell Waltrip's dealership or browsed online until last week. I found the truck online and was immediately interested. I visited More

by Granny
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Stepfon Davis-Boyd, Jimmy White
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Thank you again for taking the time to let us know how we did. A lot of people shop online nowadays so our prices are very aggressive online. Stepfon is very professional and loves to provide his customers with the best experience possible.

August 17, 2019

Vehicle purchase Just purchased my new vehicle!! Ben and Daniel were great and so was the finance department. They really worked and got me exactly what I wanted! More

by Drea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs, Tuan Nguyen, Daniel Johnson
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Hi Drea, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations and that you enjoyed your experience.

August 16, 2019

Customer Service Everyone is very nice!!! Stepfon, is the Best salesperson we have ever dealt with. He goes over the top to make sure you are happy with your purchase, More

by Keener,Amanda1014
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stepfon Davis-Boyd
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Amanda, we appreciate your positive review about your recent experience with us! , your satisfaction is our top priority. Stepfon knows how to make customers happy and is always available to answer their questions even after they leave our dealership.

August 16, 2019

Friendly Salespeople! I bought my 2015 VOLVO XC60 from Darrell Waltrip GMC last summer and have nothing but positive things to say about my experience with this company! My More

by Lindseysuefarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lang
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Lindsey, we are very happy we could provide you with a positive experience! We are a Buick GMC dealership but we sell every brand. Bob knows so much about vehicles that he makes the process very easy and comfortable. Thank you so much for your business and your great review!

August 16, 2019

Excellent experience! I worked with Bob Lang and he made my car buying experience very easy. Would recommend him to anyone! Very professional and new what I wanted. More

by MattU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lang
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Thank you for your review Matt! Bob is awesome and all his customers love him!

August 15, 2019

Great service This is our second time buying a car from this deal shop and Bj makes the experience fantastic every time. Best customer service experience from a dea More

by holleylynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Thank you so much for your loyalty Holley. Enjoy your new Encore. It is an amazing car!

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