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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,191 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,191 reviews

August 20, 2019

Amazing customer service Working with Stepfon and the GM team was a great experience. He has great knowledge of each vehicle and even better customer service. Thank you for th More

by Taylorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stepfon Davis-Boyd
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Taylor, thank you for the high star rating! We enjoyed working you as well. It was a pleasure finding the right vehicle for you.

August 20, 2019

Excellent service! Ben Biddy did a tremendous job in getting my son his first car. The whole process was smooth and enjoyable, and my son is ecstatic! I would recommend More

by jholling53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. If your son is happy, we are happy! Thank you for your business and your trust.

August 20, 2019

Wonderful salesman . Highly recommend BJ and this dealership . Extremely informative and helpful Was referred to by previous client will recommend them to More

by Sharebear53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Benjamin Dobbs, Calvin Frey
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Your wonderful feedback and rating mean a lot to us. BJ is amazing. We love getting referrals because it shows that you trust us enough to send us the people you care about. Thank you for your business!

Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Your wonderful feedback and rating mean a lot to us. BJ is amazing. We love getting referrals because it shows that you trust us enough to send us the people you care about. Thank you for your business!

August 20, 2019

Life Upgrade/ Car Purchase Purchased a 2015 Honda Odyssey today and couldn't be happier! Bob was accommodating, friendly, honest, and worked hard to resolve our requests. He int More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lang, Eric Stewart, Jimmy White
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Greg, we appreciate you taking the time to leave us this feedback. We are happy that you enjoyed your experience from start to finish. Buying a vehicle can be overwhelming that's why we are very thorough when it comes to the paperwork and the process. Thank you for your business!

August 20, 2019

Great place to buy a GMC or Buick. Justin, Lawrence and the financial guys are great to work with best sales team I have ever worked with buying a car or truck. Justin always goes out o More

by Eddie5703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Tuan Nguyen, Justin Schunck
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Eddie, we are very happy we could provide you with a positive experience! We are very proud of our team and we are grateful that you feel that way about our dealership. Thank you for your review and your business!

August 19, 2019

Awesome & easy Chose the GMC over a Lincoln due to the dealership experience. We are repeat customers and have always enjoyed our experience. Great sales team and ve More

by Mcarpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Nico Bauer, John Gilbert
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Martha, we're glad you had such a wonderful experience with us! It was a pleasure doing business with you and we truly believe that you are going to love your Yukon. Thank you choosing us!

August 19, 2019

John Gilbert He was very nice and very helpful. He listened to what I was looking for in a vehicle and price. He was considerate of my situation. The process was v More

by Melissa Mancini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Vanderkooi, John Gilbert
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Hi Melissa, we appreciate your positive review about your recent experience with us! Customer service is one of our top priorities.

August 19, 2019

Loving my Nissan Maxima from Geoff Pate 💰 The service was amazing! They gave me a very reasonable price! Go ask for Geoff Pate he’s the best! I will definitely recommend to all! More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Geoffrey Pate
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Will, we're glad to hear you enjoyed your visit and that you love your new car. Geoff is THE best! Thank you for your review and your business.

August 19, 2019

My first car buying experience.. MADE EASY!! Helped me find my dream car in the package I wanted with a great deal!!!! Very Kind, welcoming, and worked with my not so great credit. I am a custome More

by Tatumtot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Foster
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Tatum, we are very happy we could provide you with a positive experience! We understand that life happens so we treat everyone with the utmost respect no matter what the credit situation is. Thank you for your trust and your business!

August 18, 2019

Great salesperson (Justin S.)! Justin is amazing; he gave appropriate space when needed, and service throughout. He had great knowledge of the cars we were looking at and spent time More

by razjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Klein (5 stars), Justin Schunck
Aug 21, 2019 -

Darrell Waltrip Buick GMC responded

Raz, thank you so much for your positive comments about Darrell Waltrip Buick GMC! We are glad than we made things right after our mistake. Thank you for your understanding and your business. Every department of our dealership is held to the same high standards and it shows. We are looking forward to seeing you for your first service visit!

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