Darrell Waltrip Buick GMC
Franklin, TN
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Amazing customer service Working with Stepfon and the GM team was a great experience. He has great knowledge of each vehicle and even better customer service. Thank you for th Working with Stepfon and the GM team was a great experience. He has great knowledge of each vehicle and even better customer service. Thank you for the great service! More
Excellent service! Ben Biddy did a tremendous job in getting my son his first car. The whole process was smooth and enjoyable, and my son is ecstatic! I would recommend Ben Biddy did a tremendous job in getting my son his first car. The whole process was smooth and enjoyable, and my son is ecstatic! I would recommend Ben and the dealership to anyone! More
Wonderful salesman . Highly recommend BJ and this dealership . Extremely informative and helpful Was referred to by previous client will recommend them to salesman . Highly recommend BJ and this dealership . Extremely informative and helpful Was referred to by previous client will recommend them to all car buyers More
Life Upgrade/ Car Purchase Purchased a 2015 Honda Odyssey today and couldn't be happier! Bob was accommodating, friendly, honest, and worked hard to resolve our requests. He int Purchased a 2015 Honda Odyssey today and couldn't be happier! Bob was accommodating, friendly, honest, and worked hard to resolve our requests. He interacted with Jimmy (the manager and super nice) who communicated with us on some of our requests and followed-up to ensure our satisfaction. Finally, Eric handled our financing needs which involved digital signatures and a thumb drive to hold all of our paperwork; brilliant idea. He explained each document that required signatures and didn't rush us to ensure our understanding. All-and-all, highly recommend to anyone in need of a vehicle purchase. Thanks again team for preparing our family for the next chapter of our lives. See you in a few years. More
Great place to buy a GMC or Buick. Justin, Lawrence and the financial guys are great to work with best sales team I have ever worked with buying a car or truck. Justin always goes out o Justin, Lawrence and the financial guys are great to work with best sales team I have ever worked with buying a car or truck. Justin always goes out of his way to get me all information needed for me to make an informed decision. More
Awesome & easy Chose the GMC over a Lincoln due to the dealership experience. We are repeat customers and have always enjoyed our experience. Great sales team and ve Chose the GMC over a Lincoln due to the dealership experience. We are repeat customers and have always enjoyed our experience. Great sales team and vehicles. More
John Gilbert He was very nice and very helpful. He listened to what I was looking for in a vehicle and price. He was considerate of my situation. The process was v He was very nice and very helpful. He listened to what I was looking for in a vehicle and price. He was considerate of my situation. The process was very easy and quick. He called me back when I left a message for him. More
Loving my Nissan Maxima from Geoff Pate 💰 The service was amazing! They gave me a very reasonable price! Go ask for Geoff Pate he’s the best! I will definitely recommend to all! The service was amazing! They gave me a very reasonable price! Go ask for Geoff Pate he’s the best! I will definitely recommend to all! More
My first car buying experience.. MADE EASY!! Helped me find my dream car in the package I wanted with a great deal!!!! Very Kind, welcoming, and worked with my not so great credit. I am a custome Helped me find my dream car in the package I wanted with a great deal!!!! Very Kind, welcoming, and worked with my not so great credit. I am a customer for life! More
Great salesperson (Justin S.)! Justin is amazing; he gave appropriate space when needed, and service throughout. He had great knowledge of the cars we were looking at and spent time Justin is amazing; he gave appropriate space when needed, and service throughout. He had great knowledge of the cars we were looking at and spent time after the sale showing us the features of the car. Overall dealership is better than most. The Finance side felt "fast-talky," but if you pay attention and ask appropriate clarifying questions, it is fine. There were also a couple mistakes made on the finance end, but ultimately the rep worked to make it right. All of my past experience with the Service department has been great! They keep their word, are competitive with pricing, and stand behind their work. We typically deal with Lewis in Service, and he (and the other Service employees) has been great. More