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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,191 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,191 reviews

August 22, 2019

GMC Sierra purchase Clean and simple buying process. Thanks to Stepfon and the team for their help in the purchase of our new Sierra. It was a pleasant experience. More

by Truck Owner
Recommend Dealer
Yes
Employees Worked With
Stepfon Davis-Boyd
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Stepfon and the team thank you for your business and your review!

August 22, 2019

Professional This is my first time purchasing a vehicle at this dealership. I purchased my last 5 from another single dealership. So far I am very pleased with the More

by Bassmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Your satisfaction is our top priority. We would love to sell you your next 5 vehicles! :-) Thank you so much for your business and make sure to come say hello during your next service visit!

August 22, 2019

Great experience Sam was amazing to work with and I recommend anyone looking for a GMC go see her. She really went above and beyond for me! More

by cdw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha VonBehren
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Sam is awesome and always want to make sure her customers have the best experience possible. Thank you for your business!

August 22, 2019

Great experience overall with friendly staff My new car buying process was amazing. Very streamlined and easy to work with everyone. JD was very knowledgeable about the vehicles and comparisons i More

by meheather83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Justin Schunck, Eric Stewart, John Gilbert
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Heather, it's experiences like yours that really keep us motivated! We loved to help you find the vehicle you wanted at the payment you were comfortable with. Thank you so much for your trust and your business.

August 22, 2019

Easy enough! Ben Biddy made buying my Yukon so easy! The dealership is nice and very accommodating. I found it on their website, went to the dealership and in two More

by AprilDaisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy, Eric Stewart, Jimmy White
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

April, your wonderful feedback and rating mean a lot to us. We always try to make the experience quick and easy by being transparent. Ben is great and very easy to work with. Thank you for your business!

August 22, 2019

Excellent car buying experience! Ben is great! This was the second car I have bought from him but have been there many times. Also sent a friend by to see him. High class individual More

by Bls1golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Tuan Nguyen, Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

We are very happy we could provide you with a positive experience! Ben is amazing and always takes good care of his customers. Thank you for your business and your loyalty!

August 22, 2019

No pressure experience This might be the best test drive ever, they let me take it home,pick up my granddaughter from school and brought it back two hours later. I got to se More

by rcs08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Thank you for the high star rating! We always offer extended test drives to our customers who want to make sure the vehicle is a right for them. It is hard to get a real feel for it during a 15min test drive. It is one of the extra steps we take to make sure our customers are comfortable with their purchase and we are glad you appreciated it. Thank you for your business!

August 22, 2019

Excellent dealership!! They take care of the customer and have excellent leadership with positive attitudes. You would have to go a long, long way to get a dealership as goo More

by Dangerous Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Nico Bauer, Tuan Nguyen, Ben Biddy, Jimmy White
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Dan, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your business and your faith is us!

August 22, 2019

Fantastic Experience My car buying experience was wonderful! Every step of the way I was fully informed. Ben did a wonderful job of waking me through the process do that More

by Ckhunters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

We're glad you had such a wonderful experience with us! Taking the stress out of the car buying experience is one of our goals. Everybody in our team including our General Manager is very involved. We do everything as team and our efforts show. Thank you for your business and your review.

August 21, 2019

New car Love the customer service was fantastic great deal on my old car and trade in value and I love my brand new car. Thank you. More

by NINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Geoffrey Pate
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Nina, we really appreciate your feedback! Thank you for your business and your review.

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