Darrell Waltrip Buick GMC
Franklin, TN
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Excellent experience! One stop shopping with excellent customer service from start to finish. We could not have asked for a more convenient car buying experience. Our team One stop shopping with excellent customer service from start to finish. We could not have asked for a more convenient car buying experience. Our team was efficient and professional throughout our visit. They really care about their customers. More
Great Place!! Darrell Waltrip GMC Buick has very courteous, experienced, professional people. We went back there to buy our car and we were happy with the service Darrell Waltrip GMC Buick has very courteous, experienced, professional people. We went back there to buy our car and we were happy with the service we received. There was no reason not to go back to purchase our new Regal. More
Was able to broker a good deal. We enjoy driving our vehicle. Ben and Lawrence were very professional in all aspects of our brokered deal. We have disagreed on but 2 aspects of our We enjoy driving our vehicle. Ben and Lawrence were very professional in all aspects of our brokered deal. We have disagreed on but 2 aspects of our agreement still remaining contentious. More
Ben was thoughtful of our time and he was very polite. Great dealership, they work hard to win your business. Answered all of our questions thoroughly. Followed through with us many times after the purchas Great dealership, they work hard to win your business. Answered all of our questions thoroughly. Followed through with us many times after the purchase of our Terrain to make sure we were happy with our purchase. More
Honest and efficient Geoff and the whole team was really great. I told them what we wanted and they were honest about what they could do and efficient getting it done. One Geoff and the whole team was really great. I told them what we wanted and they were honest about what they could do and efficient getting it done. One of the more pleasant car buying experiences I’ve had. Great job. More
Best Experience for car buying I have purchased new vehicles before, but the experience with Darrell Waltrip and my salesman Ben Biddy is a whole new level of caring for the custome I have purchased new vehicles before, but the experience with Darrell Waltrip and my salesman Ben Biddy is a whole new level of caring for the customer, this was the best experience I have ever had while buying a new vehicle, actually any vehicle. The salesman listened to my list of what I wanted in a vehicle and got me the best match. I am really pleased. More
Ben was super helpful and my car is perfect! Me and my husband visited the dealership on a Friday afternoon with ZERO intentions of buying. We let Ben know this up front as we were planning on sa Me and my husband visited the dealership on a Friday afternoon with ZERO intentions of buying. We let Ben know this up front as we were planning on saving up a larger down payment. He had us drive a couple of older cars that had just come in (we were looking for a third row SUV in the 25k range, so older). We thanked him and took his card. That evening I receive a text that someone turned in a 2015 Kia Sorento. I was busy and didn’t even respond at the time because I hadn’t ever looked at a Kia and figured I’d check it out online and follow up in a couple of days. After texting with Ben about the condition of the car and mileage, we visited again the following Friday just to **check it out. As soon as I saw it I was like..... okay let’s do this! Ben did a fantastic job of taking the guess work out of it for us and finding something exactly like we wanted but within our budget, which was a tall order. I had a car in my driveway a week after we stopped by to browse! It’s been an awesome car and the oil change package I purchased will last a long time, as well as the warranty being excellent.. I’m still SO thrilled with my experience. Calvin was great as well. He kept things quick and efficient while making sure we were well informed of what we were signing. They were both personable and professional. It was my first time buying a car in about 15 years. And it was awesome! Thanks Ben! More
Fantastic Ben and the team at Waltrip did a great job. I would recommend them to anyone. Ben went above and beyond my expectations during the purchase of my tru Ben and the team at Waltrip did a great job. I would recommend them to anyone. Ben went above and beyond my expectations during the purchase of my truck. More
Awesome folks to work with I was very impressed with DW dealership in purchasing my car. They were knowledgeable, helpful, and no pressure! I would highly recommend DW for you I was very impressed with DW dealership in purchasing my car. They were knowledgeable, helpful, and no pressure! I would highly recommend DW for your next car! More
A Pleasant Experience This dealership is worth a strong look for people in the market for a new car. My particular salesperson JD was wonderful from start to finish and the This dealership is worth a strong look for people in the market for a new car. My particular salesperson JD was wonderful from start to finish and the dealership in genereal was quite attentive to my concerns. The service department has always treated me well also, and I always will remember the experience as arguably the best car buying experience I've ever had. More