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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,191 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,191 reviews

August 24, 2019

Excellent experience! One stop shopping with excellent customer service from start to finish. We could not have asked for a more convenient car buying experience. Our team More

by BlueRaiderGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley & JD, Tuan Nguyen, Daniel Johnson
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Thank you so much for the positive review! We are very proud of our team and we are glad that you enjoyed your experience Thank you for your business and we cannot wait to see you during your next service visit.

August 24, 2019

Great Place!! Darrell Waltrip GMC Buick has very courteous, experienced, professional people. We went back there to buy our car and we were happy with the service More

by DanKathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Pate, Eric Stewart
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Dan and Kathy, thank you for your kind words and this wonderful review! It was a pleasure working for you. Enjoy your new Regal!

August 23, 2019

Was able to broker a good deal. We enjoy driving our vehicle. Ben and Lawrence were very professional in all aspects of our brokered deal. We have disagreed on but 2 aspects of our More

by jgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

We really appreciate your feedback! Hopefully we can resolve everything soon if we haven't already. Do not hesitate to call us if you want to discuss it further.

August 23, 2019

Ben was thoughtful of our time and he was very polite. Great dealership, they work hard to win your business. Answered all of our questions thoroughly. Followed through with us many times after the purchas More

by Trina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Trina, thanks for your praise and kind comments about our team. The Terrain is an amazing SUV. You are going to love it. We appreciate your business!

August 23, 2019

Honest and efficient Geoff and the whole team was really great. I told them what we wanted and they were honest about what they could do and efficient getting it done. One More

by Cstanfill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Geoffrey Pate
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Clifton, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Honesty and transparency are very important to us. Thank you for your review and your business!

August 22, 2019

Best Experience for car buying I have purchased new vehicles before, but the experience with Darrell Waltrip and my salesman Ben Biddy is a whole new level of caring for the custome More

by Mimi1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Thank you again for taking the time to let us know how we did. That's what Ben does. Make his customers comfortable and happy. He is very detail oriented and attentive to his customers needs. Once he has all the data, he uses all his resources to find the best match possible. Have a wonderful day!

August 22, 2019

Ben was super helpful and my car is perfect! Me and my husband visited the dealership on a Friday afternoon with ZERO intentions of buying. We let Ben know this up front as we were planning on sa More

by Gin1342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Your wonderful feedback and rating mean a lot to us. We believe that high pressure car sales are a thing from the past. We understand that most people need time before making a decision so we respect their wishes. Ben and Calvin make a great team. Thank you for your business!

August 22, 2019

Fantastic Ben and the team at Waltrip did a great job. I would recommend them to anyone. Ben went above and beyond my expectations during the purchase of my tru More

by Jthelen77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Ben is awesome and we look forward to seeing again soon!

August 22, 2019

Awesome folks to work with I was very impressed with DW dealership in purchasing my car. They were knowledgeable, helpful, and no pressure! I would highly recommend DW for you More

by Angie 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

Angie, we are so happy to read such a great review about Darrell Waltrip Buick GMC! Thank you for your business and your recommendations.

August 22, 2019

A Pleasant Experience This dealership is worth a strong look for people in the market for a new car. My particular salesperson JD was wonderful from start to finish and the More

by jrmtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gilbert
Aug 23, 2019 -

Darrell Waltrip Buick GMC responded

We are very happy we could provide you with a positive experience! JD is very professional and very attentive to his customer's needs. It means so much to us that you had such a great sales and service experience. Please make sure to let us know if you need anything in the future.

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