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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,191 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,191 reviews

August 27, 2019

Excellent We just purchased this Ford F-150 today from Justin who was very helpful and friendly no pressure at all....Eric Stewart was awesome too helping us More

by lheresc89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schunck, Eric Stewart
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Lynn and Rodney, we are very happy to have provided you with such a positive experience! It was a pleasure doing business with you both. It makes us really happy that you enjoyed your experience with Justin and Eric. We can't wait to see you during your next service visit!

August 27, 2019

Outstanding I have had experiences with several other dealerships that are much closer to home, but none compare to the wonderful customer service I received at D More

by Very Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Loren Vanderkooi, Samantha VonBehren
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Thank you for sharing your positive experience! We are trying the best we can to be transparent and make sure customer leave the dealership happy. Sam is extremely knowledgeable and customer oriented. Thank you for your business!

August 26, 2019

Great Experience with Ben and Nico! Purchased a Sierra AT4 and had a great experience with Waltrip GMC and Ben and Nico. They were engaging, extremely knowledgeable, and helped me ident More

by Zoe2272011!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Calvin Frey, Ben Biddy
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

We're glad you had such a wonderful experience with us! It was a pleasure working with you and meeting your family. The AT4 is an amazing truck, you are going to love it. Thank you for your business!

August 26, 2019

Oil change Took 2 1/2 hours with a scheduled appt. staff friendly and courteous. . I have no complaints about the car it has works well for me. More

by Buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Deborah ?
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback. We apologize for the wait and will look into so we can get better. Thank you for your business!

August 26, 2019

Bob Lang is the man! Bob was very accommodating. He answered my endless questions patiently and, most importantly, was not pushy. We didn't start the process until clo More

by MrBigTom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Candice Dufrane, Bob Lang
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Tom, thank you again for taking the time to let us know how we did. Bob is indeed the man. Our team and his customers love him. Thank you for your business!

August 25, 2019

Above and Beyond Stepfon was our salesman. He greeted us with a friendly smile and was a pleasure to work with from the start. He listened to my wants and made it happ More

by stacey100563
Recommend Dealer
Yes
Employees Worked With
Stepfon Davis-Boyd, Eric Stewart
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Stacy, thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you for your review and your business!

August 25, 2019

Found the car I wanted Went to the dealership thinking I wanted one type of car but Ben helped me realize that was not the car I needed. Love my new car. Only disappointment More

by BckyW5?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. It makes us very happy that you love your car. We stand behind our customers so when something unfortunate happens and do our best to accommodate them when something happens. Thank you for your business!

August 25, 2019

Wonderful friendly and helpful sales team Samantha and Loren were very patient and helpful and worked very hard to make sure I got into the car that I wanted! I would recommend them to anyone More

by Janice bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Loren Vanderkooi, Candice Dufrane, Samantha VonBehren
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Hi Janice, we are very happy to have provided you with such a positive experience! Thank you so much for your review and your business!

August 25, 2019

Very good Very helpful and good to talk to. I came in to talk to Jason about a used car and bought a used truck that we are pleased with. More

by #one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Jason Bartoszek
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

We are very happy we could provide you with a positive experience! Thank you for your review and your business!

August 25, 2019

Very satisfied A quick and easy process. Very willing to help and tried hard to find just the right vehicle. They went out of their way to make sure I was satisfied. More

by Canyon12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Geoffrey Pate
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

We appreciate your positive review about your recent experience with us! Thank you for your business!

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