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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,191 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,191 reviews

August 31, 2019

The best From the time we called the dealership to the time we had the keys in our hand we never felt pressured. We felt we received the best care possible. Da More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Loren Vanderkooi, Daniel Johnson, Dallas Marmillot
Sep 05, 2019 -

Darrell Waltrip Buick GMC responded

Jojo, we really appreciate your positive review! It was a pleasure meeting you. Thank you for your business!

August 30, 2019

Best Experience I was dreading buying a car but my experience with Darell Waltrip has forever changed my view. JD, Nico, and Eric were phenomenal from the start. I ne More

by megan.j.gross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Eric Stewart, John Gilbert, Dallas Marmillot
Sep 05, 2019 -

Darrell Waltrip Buick GMC responded

Megan, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. It was a pleasure meeting you and your awesome son. JD, Nico and Eric always listen to the needs of their customers and are very transparent. Buying a car isn't always easy and our team is trying to change that one customer at a time! Thank you for your business and we're looking forward to seeing you soon!

August 30, 2019

Professional and fair Stepfon was great. Not pushy and very professional. He knew the truck well and took the time to demonstrate. He was Very responsive in return commu More

by TS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Stepfon Davis-Boyd
Sep 05, 2019 -

Darrell Waltrip Buick GMC responded

We really appreciate your feedback! Your review means the world to us. Stepfon is very professional yet not pushy which is why all his customers love working with him. Thank you for your business!

August 30, 2019

Awesome service! Bob and all the guys at DW GMC Buick were so friendly and extremely helpful. Than helped get me a great deal on an extended warranty package. I was in More

by AJBug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Tuan Nguyen, Bob Lang
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Amanda, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. It was a pleasure working for you and it makes us very happy that you enjoyed it. We're looking forward to seeing you soon!

August 29, 2019

Darrel Waltrip truck sale Ben and Lawrence always helpful and answer all questions. Other members of the team made sure that I was able to buy quickly. Great service. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Ben Biddy
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Scott, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. It is always a pleasure to do business with you and your family. Thank you for your business!

August 28, 2019

Very friendly and down to earth. I would refer anyone to the Very friendly and down to earth. Would refer anyone to shop there for a vehicle. Daniel is a great salesman & the staff was very friendly. More

by jasonhouse557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Johnson
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Jason, we really appreciate your positive review! We understand that the car buying experience can be stressful and overwhelming for most. We are trying to change the way business is conducted at old school dealerships so it makes us very proud that you feel that way about us. Thank you so much for your business!

August 28, 2019

5 Stars Jason was great to work with. He made himself available when I was able to meet. Jason is very friendly and profession. I will definitely sear More

by extwamech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bartoszek
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Jay! It is hard to believe that he has just been selling cars for a little over a month now. He is already a superstar! Thank you for your business. We are looking forward to seeing when you're ready to purchase another vehicle!

August 28, 2019

Salesman attentive Our salesman made sure we test drove the available choices of the vehicle we were interested in purchasing. Very patient and attentive. When ready to More

by Omalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Thank you so much for the positive review! Ben is definitely a good listener which helps him identify the perfect vehicle for his customer's needs. Thank you for your business!

August 27, 2019

Right Car, Right Price We weren’t sure which vehicle would serve us best. We were given opportunity to learn about several and drive the one we thought was our best fit. We More

by Mimitwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Bob Lang
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

Your satisfaction is our top priority. We are glad that you could test drive several vehicles to find the right for your needs. Thank you for your business!

August 27, 2019

Exceptional Professionalism and Customer Satisfaction As a rule I do t give 5 star reviews, but this was by far the best experience I’ve had in car buying. JD was so easy to work with and took care of al More

by fslurenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, John Gilbert
Aug 30, 2019 -

Darrell Waltrip Buick GMC responded

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! When everyone in every department shares the same values, it makes the experience very enjoyable for the customers. It was a pleasure doing business with you and we can't wait to have you back.

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