Darrell Waltrip Buick GMC
Franklin, TN
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The best From the time we called the dealership to the time we had the keys in our hand we never felt pressured. We felt we received the best care possible. Da From the time we called the dealership to the time we had the keys in our hand we never felt pressured. We felt we received the best care possible. Daniel and the team were good to us and we feel we got the best deal possible. More
Best Experience I was dreading buying a car but my experience with Darell Waltrip has forever changed my view. JD, Nico, and Eric were phenomenal from the start. I ne I was dreading buying a car but my experience with Darell Waltrip has forever changed my view. JD, Nico, and Eric were phenomenal from the start. I never felt pressured or rushed, they were even patient with my 4.5 year old son who I brought with me one day. JD and Nico even made my son feel special by making him feel like he had a say in picking our vehicle. When we got to the financing part, it was a breeze! The guys are so honest and transparent I never once had to question the money. They worked very hard to get the numbers to where I was comfortable to purchase. When all was said and done, they made sure I was comfortable with everything in the car, assisted me with getting OnStar set up, and even helped get my car seat out of my old car and into my new one. Overall, the experience redefined the car buying process and the customer service received with it. I don’t think I will ever go anywhere but here again. More
Professional and fair Stepfon was great. Not pushy and very professional. He knew the truck well and took the time to demonstrate. He was Very responsive in return commu Stepfon was great. Not pushy and very professional. He knew the truck well and took the time to demonstrate. He was Very responsive in return communication. More
Awesome service! Bob and all the guys at DW GMC Buick were so friendly and extremely helpful. Than helped get me a great deal on an extended warranty package. I was in Bob and all the guys at DW GMC Buick were so friendly and extremely helpful. Than helped get me a great deal on an extended warranty package. I was in a bad financial situation with my foreign luxury car (I’ll keep the make of the car to myself:) and needed help getting out of the vehicle. They were empathetic of my situation and went above and beyond to get me the deal I needed. It was a fast and painless process unlike the usual experience one suffers when purchasing a vehicle. I highly recommend going to DW of Franklin if you are in the market for buying a great car with top notch service! More
Darrel Waltrip truck sale Ben and Lawrence always helpful and answer all questions. Other members of the team made sure that I was able to buy quickly. Great service. Ben and Lawrence always helpful and answer all questions. Other members of the team made sure that I was able to buy quickly. Great service. More
Very friendly and down to earth. I would refer anyone to the Very friendly and down to earth. Would refer anyone to shop there for a vehicle. Daniel is a great salesman & the staff was very friendly. Very friendly and down to earth. Would refer anyone to shop there for a vehicle. Daniel is a great salesman & the staff was very friendly. More
5 Stars Jason was great to work with. He made himself available when I was able to meet. Jason is very friendly and profession. I will definitely sear Jason was great to work with. He made himself available when I was able to meet. Jason is very friendly and profession. I will definitely search out Jason Bartoszek next time I'm in the market for a new car or truck. More
Salesman attentive Our salesman made sure we test drove the available choices of the vehicle we were interested in purchasing. Very patient and attentive. When ready to Our salesman made sure we test drove the available choices of the vehicle we were interested in purchasing. Very patient and attentive. When ready to replace our vehicle, we will ask for him. More
Right Car, Right Price We weren’t sure which vehicle would serve us best. We were given opportunity to learn about several and drive the one we thought was our best fit. We We weren’t sure which vehicle would serve us best. We were given opportunity to learn about several and drive the one we thought was our best fit. We believe we received a good price and a fair offer for our trade-in. More
Exceptional Professionalism and Customer Satisfaction As a rule I do t give 5 star reviews, but this was by far the best experience I’ve had in car buying. JD was so easy to work with and took care of al As a rule I do t give 5 star reviews, but this was by far the best experience I’ve had in car buying. JD was so easy to work with and took care of all our needs. Calvin was fantastic and we left feeling absolutely taken well taken care of and not at all cheated. All car buying should be like this!! I would recommend this dealership and I will definitely come back! More