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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,191 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,191 reviews

October 08, 2019

Professional and prompt Amazing service and found a vehicle I didn’t even know I wanted to look at! They had my financing approved before I even walked in. Things were expla More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Daniel Johnson
Oct 10, 2019 -

Darrell Waltrip Buick GMC responded

Leslie, we're so glad that we were able to go above and beyond your expectations! We always try to make the car buying experience as flawless as we can. Our customer service doesn't end when you sign the buyer's order, it actually starts at that point! Thank you for your business!

October 08, 2019

Credit Rebuild All the folks helped us get into a new truck after a Chapter 13 and has us on the road to building our credit back. All around great experience. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Vanderkooi, Eric Stewart, Daniel Johnson
Oct 10, 2019 -

Darrell Waltrip Buick GMC responded

Shawn, thank you for sharing your positive experience! We understand that life happens so we have a team dedicated to customers who are trying to rebuild their credit the right way. We have banks that will help get in a recent reliable vehicle for very competitive rates. Thank you for your business and congratulations on taking the steps to rebuild your credit back the right way!

October 06, 2019

Excellent dealership exceptional service Dennis was a great salesperson he did work upfront to make sure our visit was very pleasant our finance person was also very good to us explained ev More

by Sdq45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Dennis Foster
Oct 09, 2019 -

Darrell Waltrip Buick GMC responded

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Dennis and Eric are awesome. True professionals. Thank you for your business!

October 02, 2019

Happy with SUV Great service and attention, but car did not match online description and price which was very frustrating. It had added dealer options that we never More

by Emily2019
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Ben Biddy, Geoffrey Pate
Oct 07, 2019 -

Darrell Waltrip Buick GMC responded

Emily, thank you so much for your positive comments about Darrell Waltrip Buick GMC! The added accessories allow us to discount the vehicle ever more heavily so you technically get them for free. The vast majority of our customers want them but don't want to come back or drop the vehicle somewhere and get it done that's why we proactive. We are glad that we figured out a way to make it work. Thank you for your business!

October 02, 2019

happy customer Overall great experience with an easy to work with sales staff. Entire process took 2 days and we left with a great vehicle. We are excited to conti More

by BB
Recommend Dealer
Yes
Employees Worked With
JD, Eric Stewart, Dennis Foster
Oct 07, 2019 -

Darrell Waltrip Buick GMC responded

Your satisfaction is our top priority. It makes us very happy that you enjoyed your experience and that we manage to make the process convenient for you. Thank you for your business and your loyalty!

October 01, 2019

Fun and valued! As a recent buyer of a new Sierra, I had a great experience at Darrell Waltrip, especially with my guy Stepfon! Hilarious personality and took care of More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stepfon Davis-Boyd
Oct 07, 2019 -

Darrell Waltrip Buick GMC responded

Scott, we really appreciate your feedback! Stepfon definitely makes the car buying experience super fun without compromising quality. He knows the products like the back of his hand and it is refreshing. Thank you for your review and for your business!

September 27, 2019

5 star service Made my experience hassle free! Very polite and friendly and assisted in every car I was interested in. Stayed past closing to complete my purchase! More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Samantha VonBehren, Daniel Johnson
Oct 01, 2019 -

Darrell Waltrip Buick GMC responded

Kimberly, we're glad you had such a wonderful experience with us! Thank you for your business and welcome to the DW Family!

September 21, 2019

Amazing customer service with more amazing prices This was not out first car buying experience, it was however our BEST experience. From beginning to end Darrell Waltrip was nothing shy of amazing. Fe More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Victoria Malone
Sep 25, 2019 -

Darrell Waltrip Buick GMC responded

Christina, we really appreciate your positive review! You felt like family because you are family to us. It was a pleasure meeting you and your family. We are looking forward to seeing you when you bring you car in for your first oil change! Thank you for your business!

September 19, 2019

Awesome experience Nico, BJ, Tuan, Lawrence, Victoria, and Calvin made this this the best buying experience ever! Thanks to all. I will recommend them to all my friends More

by Car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Nico Bauer, Benjamin Dobbs, Calvin Frey, Tuan Nguyen, Victoria Malone
Sep 25, 2019 -

Darrell Waltrip Buick GMC responded

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! The entire team enjoyed your visit. Thank you for your loyalty and your business!

September 19, 2019

Great service! We worked with BJ Dobbs who was friendly, approachable, professional, and thorough. He made sure we were well taken care of and got exactly what we ne More

by Vandycook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Dobbs, Loren Vanderkooi, Eric Stewart
Sep 25, 2019 -

Darrell Waltrip Buick GMC responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and it makes us very happy that you enjoyed your visit. BJ is awesome. His energy and enthusiasm are contagious. Thank you for your business!

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