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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,191 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,192 reviews

April 04, 2020

Excellent service every time! The sales team isn’t pushy and the finance department works with you to get the best deal. Never been more happy with a dealership! More

by Mlee.
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Justin Schunck, Eric Stewart
Apr 12, 2020 -

Darrell Waltrip Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. It was a pleasure working for you. Thank you for your business and your review.

March 19, 2020

Kyle was great to work with, cordial and very professional. Very knowledgeable about the cars and always kept us informed about what was going on in the process. More

by gary
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Mar 21, 2020 -

Darrell Waltrip Buick GMC responded

Gary, we really appreciate your positive review! Kyle is awesome and loves to help his customers find the vehicle they want. Thank you for your review and your business!

March 15, 2020

Justin Schunck was Awesome and knowledgeable of GMC’S I test drove we even bought one! Even filled it up with gas and went over all the features before we left More

by Predsgo
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Calvin Frey, Justin Schunck
Mar 21, 2020 -

Darrell Waltrip Buick GMC responded

We're glad you had such a wonderful experience with us! Justin is awesome and always goes above his customers expectations. Thank you for your review and your business!

March 14, 2020

Justin was a real pleasure! He answered all our questions, he was patient with us and broke everything down in ways that we could understand. He was just so helpful and kind! Justin will be our go More

by Ashlea27
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Justin Schunck
Mar 21, 2020 -

Darrell Waltrip Buick GMC responded

Ashlea, thank you so much for your positive comments about Darrell Waltrip Buick GMC! Justin and Calvin are rockstars. It makes us very happy that you enjoyed your visit and had the best experience. We are looking forward to seeing you soon. Thank you!

March 12, 2020

Great dealership, everyone was helpful and answered all questions we had to ensure we were comfortable with our purchase! Highly recommend to our Nashville friends 😊 More

by hmcmahon1979
Recommend Dealer
Yes
Employees Worked With
Ben Biddy, Eric Stewart
Mar 14, 2020 -

Darrell Waltrip Buick GMC responded

David, we are very happy we could provide you with a positive experience! Ben and Eric are awesome. Thank you for your business and your review. We are looking forward to seeing you again soon.

March 03, 2020

Bob was responsive and professional at every step. Somehow despite the low inventory regionally he and Niko found what we were looking for. The sales team top to bottom from general manager to sales t More

by da
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Nico Bauer, Bob Lang, Eric Stewart
Mar 06, 2020 -

Darrell Waltrip Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! If it exists, we will find it for you! We are glad that we were able to find your hidden gem. Let us know if you need anything in the future!

February 22, 2020

Best car experience ever!!! From my sales guy Ben to Eric the business manger!! unbelievable 3rd cat I have purchased here and will be back many more times!! More

by Bama girl
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Ben Biddy, Eric Stewart
Feb 24, 2020 -

Darrell Waltrip Buick GMC responded

Kathy, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! You are a big part of our success and we couldn't thank you enough for your loyalty and all the compliments!. We are looking forward to seeing you for number 4!

January 20, 2020

Wrong tires Purchased new 2014 GMC Sierra top of the line, did not want the wheels that were on truck and the dealer swapped them out, not until we had to buy tir More

by b_elders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bo
Feb 09, 2020 -

Darrell Waltrip Buick GMC responded

Bernice, we are a little confused by your message since you purchased the vehicle 6 years ago. Since you bought several cars from us before, you know that customer satisfaction is our main priority so "stealing" from you wasn't our intention. There is not much difference in price between the 2 size wheels so it was probably an honest mistake. We are glad that you found out the way you did. Everyone makes mistakes so give us a call to discuss your issue at (615) 465-5902 and ask for Nico Bauer. We are sure he'll be able to help you.

January 06, 2020

Highly recommend! John Gilbert was our salesman when we were at Darrell Waltrip and was great to work with! He helped us get into a wonderful vehicle over the summer. More

by carrieh11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, John Gilbert
Jan 14, 2020 -

Darrell Waltrip Buick GMC responded

Carrie, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! JD and Tuan are awesome. Thank you for your review and your business. We are looking forward to seeing you again soon.

December 30, 2019

Fastest/Easiest Vehicle Buying Experience Came in to browse vehicles. Found the 2020 GMC Sierra, they gave us an amazing deal and worked really hard/fast to ensure we were not wasting time the More

by Katlyn.holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Victoria Malone
Mar 06, 2020 -

Darrell Waltrip Buick GMC responded

Katlyn, thank you so much for your high rating! It makes us very happy that you enjoyed your experience and that you love your truck. We are looking forward to seeing you again soon!

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