Darrell Waltrip Buick GMC
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 1,192 reviews
Excellent service every time! The sales team isn’t pushy and the finance department works with you to get the best deal. Never been more happy with a dealership! and the finance department works with you to get the best deal. Never been more happy with a dealership! More
Kyle was great to work with, cordial and very professional. Very knowledgeable about the cars and always kept us informed about what was going on in the process. professional. Very knowledgeable about the cars and always kept us informed about what was going on in the process. More
Justin Schunck was Awesome and knowledgeable of GMC’S I test drove we even bought one! Even filled it up with gas and went over all the features before we left test drove we even bought one! Even filled it up with gas and went over all the features before we left More
Justin was a real pleasure! He answered all our questions, he was patient with us and broke everything down in ways that we could understand. He was just so helpful and kind! Justin will be our go questions, he was patient with us and broke everything down in ways that we could understand. He was just so helpful and kind! Justin will be our go to guy from now on!! Calvin handed the financial part and couldn’t have been nicer. They both worked with our budget!!! Overall we had the BEST experience today🙌🏽 More
Great dealership, everyone was helpful and answered all questions we had to ensure we were comfortable with our purchase! Highly recommend to our Nashville friends 😊 questions we had to ensure we were comfortable with our purchase! Highly recommend to our Nashville friends 😊 More
Bob was responsive and professional at every step. Somehow despite the low inventory regionally he and Niko found what we were looking for. The sales team top to bottom from general manager to sales t Somehow despite the low inventory regionally he and Niko found what we were looking for. The sales team top to bottom from general manager to sales to front desk were very welcoming. Among the best sales experiences I’ve had. More
Best car experience ever!!! From my sales guy Ben to Eric the business manger!! unbelievable 3rd cat I have purchased here and will be back many more times!! the business manger!! unbelievable 3rd cat I have purchased here and will be back many more times!! More
Wrong tires Purchased new 2014 GMC Sierra top of the line, did not want the wheels that were on truck and the dealer swapped them out, not until we had to buy tir Purchased new 2014 GMC Sierra top of the line, did not want the wheels that were on truck and the dealer swapped them out, not until we had to buy tires with 46,000 miles on truck did we discover the tires they put on truck were 17" instead of 20", found this out because the spare was a 20" tire, thankfully we never had a flat tire and tried to put the 20" on. I am sure there is a difference in cost between the two not to mention this was actually stealing from us. We have purchased 3 vehicles from GMC and Honda. Called when I found out from tire company what had happened, the manager and salesman no longer work there.. No way to treat a recurring customer. More
Highly recommend! John Gilbert was our salesman when we were at Darrell Waltrip and was great to work with! He helped us get into a wonderful vehicle over the summer. John Gilbert was our salesman when we were at Darrell Waltrip and was great to work with! He helped us get into a wonderful vehicle over the summer. Tuan Nguyen was also very friendly and pleasant! More
Fastest/Easiest Vehicle Buying Experience Came in to browse vehicles. Found the 2020 GMC Sierra, they gave us an amazing deal and worked really hard/fast to ensure we were not wasting time the Came in to browse vehicles. Found the 2020 GMC Sierra, they gave us an amazing deal and worked really hard/fast to ensure we were not wasting time there or money. Our sales expert Victoria was fun, knowledgeable, and determined to help us find the best deal that worked for us. We will be back to purchase another vehicle from her when the time comes. Also, it happened to be pouring rain when we went and Victoria did not mind at all to go get the vehicle and bring it to us so we wouldn’t get wet. She was so sweet and very thoughtful! Thank you for working with us and helping us with our first truck purchase! Also, Calvin really helped us get the best warranty for us that fit in our budget-no pressure whatsoever. Thank you for all the hard work! More