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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,192 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,192 reviews

May 14, 2020

Very good experience! Kyle is great! Thank you for making the process quick & easy! We have purchased 3 vehicles there in the past year. We really like the Service Department also! Dave & Russel are great! More

by GMC family of vehicles!
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Kyle Kemp
May 16, 2020 -

Darrell Waltrip Buick GMC responded

Thanks for your praise and kind comments about our team. Your loyalty and satisfaction are some of the reasons why we work so hard. Thank you for your business and your review. We are looking forward to seeing you during your next visit.

May 11, 2020

Kyle made my first purchase at Darrell Waltrip a great experience. He showed great knowledge in the vehicle I was purchasing. Would definitely recommend a visit to these guys if in the market for a vehicl More

by xbox1.edwin
Recommend Dealer
Yes
Employees Worked With
Kyle Kemp
May 16, 2020 -

Darrell Waltrip Buick GMC responded

Edwin, we appreciate you taking the time to leave us this feedback. Kyle is very customer focused and it shows. Thank you for being so easy to work with. Everyone here enjoyed meeting you and we are looking forward to seeing you soon.

May 11, 2020

Kyle Kemp was well informed and very helpful. He was customer friendly and accommodating. According to his manager, he has been number one in sales for the last two months! More

by Jward5095
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Candice Dufrane, Eric Stewart, Kyle Kemp
May 16, 2020 -

Darrell Waltrip Buick GMC responded

James, thank you for the high star rating! Kyle has been doing very well and his work ethic is paying off. We are looking forward to seeing you soon.

May 09, 2020

Kyle and Eric are your guys! Both were very helpful during the car buying process. We had to get a vehicle transferred; it went smoothly and got to me quickly. Definitely recommend going to see them! More

by DanielleM
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
May 11, 2020 -

Darrell Waltrip Buick GMC responded

Danielle, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Kyle and Eric are awesome at what they do. Thank you for your business and your review. We are looking forward to seeing you soon.

May 09, 2020

My overall experience at the dealership was pleasant and the sales and financing departments easy to work with. I will strongly consider going back to Waltrip Buick GMC in the future. The only issue with th More

by greg.davis01
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, LIAM WATTERUD
May 11, 2020 -

Darrell Waltrip Buick GMC responded

Hi Greg! Thank you again for taking the time to let us know how we did. We will have someone contact you regarding the extra key as soon as possible to make sure you are taken care of. Please do not hesitate to contact us if you need anything else. We hope you have a great day!

May 09, 2020

We had the best buying experience with Roman!!! He made the buying process so easy. I 100% recommend going to Darrell Waldrop. Be sure to ask for Roman. More

by bnvandy
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Jimmy White, Roman Chortyk
May 11, 2020 -

Darrell Waltrip Buick GMC responded

We're glad you had such a wonderful experience with us! We really appreciate your positive review! Roman is all about customer service. Thank you for your business!

April 30, 2020

My search for my new car didn't go much further than GMC Darrell Waltrip once Roman contacted me. I submitted my inquiry on-line, Roman was quick to follow up which I appreciated. He even offered to brin More

by Branden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Chortyk
May 01, 2020 -

Darrell Waltrip Buick GMC responded

Branden, we're so glad that we were able to go above and beyond your expectations! Roman is the ultimate professional and is always willing to make the extra step to ensure his customers are happy. We operate differently than most domestic brands as we mainly focus on the customer service aspect of our business.. Thank you so much for your review and your trust. Please feel free to reach out anytime if you need anything.

April 27, 2020

Great experience. Great inventory. Kyle was a pleasure to work with. I would highly recommend anyone looking for a GMC/Buick to visit Darrel Waltrip Auto Group. More

by Jonwieland
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Kyle Kemp
May 01, 2020 -

Darrell Waltrip Buick GMC responded

Jon, thank you again for taking the time to let us know how we did. Kyle is a rockstar and the feedback we get from his customers show. We hope you have a great day and please do not hesitate to contact us if you need anything in the future.

April 25, 2020

Excellent in the midst of covid-19. Kyle was efficient and helpful to get a trade done quickly and easily. There was good precautions taken to protect all. More

by Scott Weaver
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Apr 27, 2020 -

Darrell Waltrip Buick GMC responded

Scott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Our customers' safety and satisfaction are our main priorities. Thank you for your business and review!

April 22, 2020

This is the second time we have bought a vehicle from Darrell Waltrip GMC. Every time we have worked with the entire team they have taken every measure to ensure we get the best deal possible. We have tr More

by K.K.
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Apr 27, 2020 -

Darrell Waltrip Buick GMC responded

Thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations! We are very grateful for your loyalty and your kind words. We are looking forward to seeing you soon for the third one!

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