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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,192 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,192 reviews

July 18, 2020

My used car purchase was absolutely awesome 🥰🥰 I was treated just like I was purchasing a Brand new car❤️ I was pleased with my purchase More

by pat.kinzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Moore, Eric Stewart, Samantha VonBehren
Jul 21, 2020 -

Darrell Waltrip Buick GMC responded

Pat, we're glad you had such a wonderful experience with us! It makes us so happy that you love your car and had a good time purchasing it. We are looking forward to seeing you again soon.

July 17, 2020

Service manager John is the most helpful honest employee. He cares about customers and is on top of his game with knowledge. ... Will recommend this dealership More

by Tcretty4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lang, Eric Stewart
Jul 21, 2020 -

Darrell Waltrip Buick GMC responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback. John is the utmost professional and his main focus his customer satisfaction. We appreciate your review and are looking forward to seeing you during your next service visit.

July 15, 2020

Very pleasant buying experience. Salesman Kyle Kemp was very helpful from the start of our search until we found our truck. Everyone treated us very politely More

by Ronbarrett22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Kyle Kemp
Jul 19, 2020 -

Darrell Waltrip Buick GMC responded

Ron, thank you for the high star rating! It was a pleasure meeting you and doing business with you. We are looking forward to seeing you soon.

July 13, 2020

My first new car since I bought an original Acadia in 2007. Bob the salesman was meticulous and covered all the bases. Great price! Very pleased! More

by vicki.bechet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Tuan Nguyen, Bob Lang
Jul 15, 2020 -

Darrell Waltrip Buick GMC responded

Vicki, we're happy to hear you had such a positive experience with our team! Bob is amazing and it doesn't surprised us that he took such a good care of you. We are looking forward to seeing you soon.

July 10, 2020

Samantha was great, she was very attentive and helpful and made the process simple & quick ! I would definitely recommend her and the dealership to my friends and family ! More

by Mia F.
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Samantha VonBehren
Jul 12, 2020 -

Darrell Waltrip Buick GMC responded

Mia, we're glad you had such a wonderful experience with us! It was awesome to meet and we are happy that Sam made the process easy and enjoyable for you. We are looking forward to seeing you soon.

July 07, 2020

Kyle was an amazing help. Very quick, straightforward, knowledgeable about all aspects. He is an asset to the company. I look forward to working with him, Tuan, Calvin and the DW Buick GMC family again More

by alfredciffo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Tuan Nguyen, Kyle Kemp
Jul 08, 2020 -

Darrell Waltrip Buick GMC responded

Alfred, thank you again for taking the time to let us know how we did. We are glad that you enjoyed your experience and that the team made your experience special. We are looking forward to working for you in the future. We hope you have a great day!

June 23, 2020

Kyle Kemp was amazing and helpful through the whole process. He explained all the features for each trim level, which ultimately made making a decision easier. Eric Stewart is a magician with financing More

by brandonbalogh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Jun 25, 2020 -

Darrell Waltrip Buick GMC responded

Brandon, thank you again for taking the time to let us know how we did. Kyle and Eric are awesome. We are glad that they made your experience flawless. We are looking forward to seeing you for your first service visit. We hope you have a great day!

June 10, 2020

They were straightforward, easy to work with, and not pushy. We drive from Memphis to work with them! I enjoyed working with Kyle! Highly recommend! More

by anthony.mattox
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Kyle Kemp
Jun 13, 2020 -

Darrell Waltrip Buick GMC responded

Anthony, we are very happy we could provide you with a positive experience! We are excited that you'll be driving around Memphis with a star on your car. It was a pleasure working for you and please do not hesitate to contact us if you need anything.

June 09, 2020

Kyle was not my sales person. Ben Biddy was my sales man and was absolutely amazing! I’m a petite female who was looking for a truck, he not only did NOT judge me at all but also was incredibly knowledgeabl More

by emp4036
Recommend Dealer
Yes
Employees Worked With
Lewis K. is AMAZING , Ben Biddy, Eric Stewart, Kyle Kemp
Jun 13, 2020 -

Darrell Waltrip Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Do not hesitate to contact us if you need anything. We are looking forward to seeing you for your first service visit.

June 02, 2020

I was very pleased with the service at Darrell Waltrip Buick GMC. Everyone we spoke with was very polite and worked to get us what we wanted. It can be difficult to find exactly what you are looking for i More

by mgraubner
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Loren Vanderkooi, Ben Biddy, Eric Stewart, AKSANA CAMPBELL
Jun 10, 2020 -

Darrell Waltrip Buick GMC responded

Mark, we really appreciate your positive review! It was a pleasure meeting you and your wife. It makes us happy that you enjoyed your experience and we are looking forward to seeing you soon!

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