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Darrell Waltrip Buick GMC
Franklin, TN
1,192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,192 reviews
August 12, 2020
Kyle was very friendly and attentive to my needs. He kept me informed every step of the process. The dealership is very clean and they use the latest technology. I was very impressed. me informed every step of the process. The dealership is very clean and they use the latest technology. I was very impressed. More
by lakeitha.b
Employees Worked With
Calvin Frey, Kyle Kemp
August 11, 2020
Both Ben and Nico were very polite and welcoming. They were very open to answering all my questions and provided me with information I requested. My overall experience with the sales team and the dealersh were very open to answering all my questions and provided me with information I requested. My overall experience with the sales team and the dealership was outstanding. More
by Mark
Employees Worked With
Lawrence Martin, Nico Bauer, Ben Biddy, Eric Stewart
August 11, 2020
Very Helpful, Everyone very friendly, great deal and very good service I will definitely refer people looking for a vehicle to y’all,Victoria Malone got it done she was very helpful!!!! good service I will definitely refer people looking for a vehicle to y’all,Victoria Malone got it done she was very helpful!!!! More
by Darlene.carter64
Employees Worked With
Tuan Nguyen, Daniel Johnson, Victoria Malone
August 11, 2020
We have always received great service from buying a new vehicle to service center. Even after wrecking, they worked with use to get a replacement just like what we had. vehicle to service center. Even after wrecking, they worked with use to get a replacement just like what we had. More
by bear1971
Employees Worked With
Bob Lang, Eric Stewart
August 11, 2020
The staff was very helpful, knowable and friendly. Dennis was my salesman. He was very nice and great with getting me into a vehicle that I would be happy with. was my salesman. He was very nice and great with getting me into a vehicle that I would be happy with. More
by Shatrina
Employees Worked With
Tuan Nguyen, Eric Stewart, Dennis Foster
August 08, 2020
Kyle is knowledgeable and made buying the car a smooth process. Joshua from Darrel Waltrip Honda was also great. Thank you both! We appreciate your time. process. Joshua from Darrel Waltrip Honda was also great. Thank you both! We appreciate your time. More
by Sallyharveyanderson
Employees Worked With
Tuan Nguyen, Kyle Kemp
August 07, 2020
The best experience I’ve had buying a car!! Thanks Kyle! I will refer all my family and friends. Thanks to Lawrence the GM too. I will refer all my family and friends. Thanks to Lawrence the GM too. More
by lesliemgrundy
Employees Worked With
Lawrence Martin, Tuan Nguyen, Candice Dufrane, Kyle Kemp
July 24, 2020
Kyle was extremely kind and helpful. We thoroughly enjoyed working with him and the experience of buying our son’s first new vehicle. Kyle was very knowledgeable and patient with us willing to help i enjoyed working with him and the experience of buying our son’s first new vehicle. Kyle was very knowledgeable and patient with us willing to help in any way we asked. More
by albertruns
Employees Worked With
Kyle Kemp
July 23, 2020
Both Kyle and Calvin were wonderful to work with. This was the quickest car buying experience I have had across 5 vehicles and 3 dealerships. was the quickest car buying experience I have had across 5 vehicles and 3 dealerships. More
by cking782
Employees Worked With
Calvin Frey, Kyle Kemp
July 20, 2020
I didn't have a lot of interaction with Eric to be able to give him more stars. I would say as a whole the customer service is horrible. I had to call several times to just get the information that I neede to give him more stars. I would say as a whole the customer service is horrible. I had to call several times to just get the information that I needed. More
by Msjtwin
Employees Worked With
Calvin Frey, Bob Lang, Eric Stewart
