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Darrell Waltrip Buick GMC

Franklin, TN

Overview
Reviews
Vehicles
4.9
1,192 Reviews
Call Dealership (855) 996-4538
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1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,192 reviews

August 17, 2020

Roman was very nice and professional. No pressure tactics at all. 5 star experience!!! Would recommend very highly. The showroom and grounds were immaculate looking as well. More

by Chris Sloan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Roman Chortyk
Report | Print
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

Chris, we really appreciate your positive review! Roman is very caring and customer service oriented. We are very proud of our facility so we are glad that you liked it. Thank you for your business and your review. We are looking forward to seeing you soon.

August 17, 2020

Normally going to a car dealership, as a female, I am not treated as well as I expect. But that was not the case here More

by mlcollins3
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Tuan Nguyen, Jimmy White, Kyle Kemp
Report | Print
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

Melinda, thank you again for taking the time to let us know how we did. It was a pleasure meeting you and it makes us proud that our team exceeded your expectations. Thank you for your business. We hope you have a great day!

August 16, 2020

Great experience!!!! Enjoyed how patient Daniel was. He gave great customer service and would definitely recommend him to my family and friends. They had just the body style I was looking for! More

by TQuinn1920
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Daniel Johnson
Report | Print
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

Tiffany, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! It was a real pleasure meeting you and working for you. It makes us very happy that Daniel and the team helped you get the car you wanted. Thank you for your business and your review. We are looking forward to seeing you soon.

August 15, 2020

We had a great experience buying our Civic this morning. Roman was easy to work with and not pushy at all! Would use again! Thanks guys! More

by adsloan76
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Roman Chortyk
Report | Print
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! It makes us very happy that you enjoyed your experience and that Roman helped facilitate the process. We are looking forward to seeing you soon. Thank you for your business.

August 15, 2020

I made an appointment because my recently purchased Honda HR-V had a wet driver's side floorboard. Everything was fixed while I waited! Great Customer Service! Everyone I've encountered has been very kind a More

by mstopp70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Stewart
Report | Print
Aug 18, 2020 -

Darrell Waltrip Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Customer service excellence is what our team strives for. Thank you for taking the time to leave us a great review.

August 14, 2020

Kyle did a great job. We told him what we were looking for and what we needed and he made it happen for us. Highly recommend! More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Eric Stewart, Kyle Kemp
Report | Print
Aug 16, 2020 -

Darrell Waltrip Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Kyle is very attentive to his customers' needs. Thank you for your business and your review. We are looking forward to seeing you again soon.

August 14, 2020

Awesome business and excellent employee. They were very respectful and polite. I love that dealership and the salesman and the finance guy. They is awesome. More

by TASHAPHINIZEE01
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Daniel Johnson
Report | Print
Aug 16, 2020 -

Darrell Waltrip Buick GMC responded

Tasha, thank you so much for your high rating! It makes it very happy that you enjoyed your experience and the team. It was a pleasure getting to know you and we are looking forward to seeing you soon.

August 13, 2020

I had a great experience at Darrell Waltrip! From my 1st phone call with Victoria to the test drives with Daniel and closing out financing with Tuan, everyone was so kind and helpful! I love my Honda and ap More

by mstopp70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Daniel Johnson, Victoria Malone
Report | Print
Aug 15, 2020 -

Darrell Waltrip Buick GMC responded

Hi! We're glad you had such a wonderful experience with us! Our team loves to work towards the same goal and make our customers happy. It warms our hearts that you love your car and that you had a good time with us. Welcome to the DW Family. We are looking forward to seeing you soon.

August 12, 2020

Great place!! Kyle had the car I was looking at pulled upfront ready for me to check out. Everything was in order I was in and out quickly.Will refer this place to friends and family!! More

by Kim Cagle
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Kyle Kemp
Report | Print
Aug 15, 2020 -

Darrell Waltrip Buick GMC responded

Kim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Kyle is always prepared and is always focusing on the customer's needs especially time. Thank you for your business and your great review.

August 12, 2020

Salesperson was very knowledgeable about all options on the vehicle. Explain to all programs that are available in great detail. Sales person was very personable More

by Jim Ribley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Dennis Foster
Report | Print
Aug 15, 2020 -

Darrell Waltrip Buick GMC responded

Jim , we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Dennis is top notch and very knowledgeable. Thank you for your trust and your business.

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