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Darrell Waltrip Buick GMC

Franklin, TN

4.9
1,192 Reviews

1440 Murfreesboro Rd

Franklin, TN

37067

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Showing 1,192 reviews

October 07, 2020

Excellent!! Service was great! Dante is the best salesman I have dealt with and that is very hard to come by these days. I would recommend him 100%. If I buy anything else it will be through them for sure! More

by myers12__
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Candice Dufrane, Jimmy White, Dante De Miro
October 05, 2020

Awesome! 2nd go round, purchase was done with ease. All questions and concerns addressed. I started out with Roman and ended with Dante, both by the way were great! Dante is the Man for sure!!! Thank you t More

by Ms K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Frey, Roman Chortyk, Dante De Miro
Oct 07, 2020 -

Darrell Waltrip Buick GMC responded

Ms K, thank you; we appreciate your feedback! It was a pleasure meeting you and helping you get the vehicle that fitted all your needs. Dante is so knowledgeable and easy to work with that all our customers love him. Thank you again for your business and your review! We are looking forward to seeing you soon!

Oct 07, 2020 -

Ms K responded

You're Welcome! Will definitely recommend anyone in search of a purchase now or in the future to visit Darrell Waltrip GMC in Franklin, Tn. :)

October 03, 2020

Lawrence, Kyle and Calvin were great. The used 2018 Chevrolet Tahoe Premiere I purchased had more gouges in the interior trim and a paint scuff mark on the driver side front corner of the front bumper More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Martin, Calvin Frey, Kyle Kemp
Oct 07, 2020 -

Darrell Waltrip Buick GMC responded

Hello Aaron, thank you; we appreciate your feedback! Bring the vehicle back whenever you are in the area and we will re-detail it to your satisfaction.

October 03, 2020

Great experience. Dennis was super. Dealership / salesperson tip for current pandemic- if your customers are wearing a mask, salesperson should wear one too. Only complaint. More

by Murphcreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Dennis Foster
Oct 07, 2020 -

Darrell Waltrip Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. We always try to get better and we will address your complaint with the team. Thank you for your business and your review.

September 29, 2020

It was really great working with Victoria and Danielle they were awesome they were also very professional and did not rush us and took there time with us. We are so happy with the purchase thanks so mu More

by Williamssr1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stewart, Daniel Johnson, Victoria Malone
Sep 30, 2020 -

Darrell Waltrip Buick GMC responded

William, thank you again for taking the time to let us know how we did. We appreciate your business and that you enjoyed your experience. We hope you have a great day!

September 28, 2020

Sam really worked hard to get me a vehicle,she did a really great job with the explanation of pricing and benefits of the vehicle thanks SAM!!! More

by burney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha VonBehren
Sep 30, 2020 -

Darrell Waltrip Buick GMC responded

Wanda, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Sam is amazing and always makes her customers' satisfaction her priority. We are looking forward to seeing you soon. Thank you for your review and your business.

September 28, 2020

The buying process went smoothly and we were pleased. Ben was very helpful, answered all of our questions and made the process easy for us. More

by elizabeth.katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Biddy, Eric Stewart
Sep 30, 2020 -

Darrell Waltrip Buick GMC responded

Elizabeth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. It was a pleasure working for you. Thank you for your business and your review.

September 28, 2020

Customer service was very responsive and helpful. Kyle was extremely knowledgeable and a huge help in deciding on my new vehicle. I would highly recommend working with Kyle on your next purchase. More

by bjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, Kyle Kemp
Sep 30, 2020 -

Darrell Waltrip Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2020

Kyle and team made the ease of purchasing a vehicle very simplistic and less nerve wracking than the average car dealer. Would definitely recommend Kyle Kemp to anyone looking to purchase a vehicle. More

by P lev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kemp
Sep 30, 2020 -

Darrell Waltrip Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Thank you for your business and your review!

September 28, 2020

Dalton was awesome!! Great at follow up, always available to answer our questions, and never pushed anything onto you! Dalton and the dealership did a great job!! More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Bauer, Tuan Nguyen, Dalton Stewart
Sep 30, 2020 -

Darrell Waltrip Buick GMC responded

We are so happy to read such a great review about Darrell Waltrip Buick GMC! Dalton is a rising start and our customers love him. Thank you for review and your business!

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