![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Darrell Waltrip Buick GMC
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 1,225 reviews
Outstanding, a neighborly visit. My husband and talked with Robert Piraino last month about a new car. However we are not ready for a later model Buick right now. This month, we dec My husband and talked with Robert Piraino last month about a new car. However we are not ready for a later model Buick right now. This month, we decided to get a car for our grandsons for Christmas. So, our first thought was the very helpful and pleasant Robert at Darrell Waltrip GM Buick. So glad we went to see him. The whole experience was stress free and we got just the right car for them. A very happy holiday for all. Thank you Robert Piraino!! God bless and Happy New Year More
An outstanding purchase experience! These guys have re-written the protocol for car dealers servicing the industry. They've done a great job avoiding the old 'car-buying-stigma' of days These guys have re-written the protocol for car dealers servicing the industry. They've done a great job avoiding the old 'car-buying-stigma' of days past. Robert Piraino met me with a smile and a light in his eyes showing interest in helping me make a selection with minimal difficulty. Between he and Robert Butler, my experience in buying/trading at DW GMC was excellent! I would recommend working with them to anyone interested in a vehicle purchase. More
Great Experience Beau Morrison did a great job with everything. He was a pleasure to work with, very friendly and not pushy at all. He lets you make your own decision. Beau Morrison did a great job with everything. He was a pleasure to work with, very friendly and not pushy at all. He lets you make your own decision. Would recommend him to anyone! More
Great Store It was a great offer and a great car also . the people working there really honest and friendly especially Robert was so helpful to find what we were It was a great offer and a great car also . the people working there really honest and friendly especially Robert was so helpful to find what we were looking for. Thank You. More
No pain purchase This was my best car-buying experience that I can remember. Sales personnel were friendly and "genuine." I would certainly recommend DW over my loca This was my best car-buying experience that I can remember. Sales personnel were friendly and "genuine." I would certainly recommend DW over my local dealership. More
Honest, no pressure and helpful used car buying experience Beau and the entire staff at DW GMC were truly helpful and made our truck buying experience enjoyable. We had been on the hunt for a new truck for our Beau and the entire staff at DW GMC were truly helpful and made our truck buying experience enjoyable. We had been on the hunt for a new truck for our family and DW GMC had the best selection at an unbeatable price. Beau really helped expedite the buying experience. No one wants to sit at a dealership all day. Very knowledgable and got us in and out without any hassle. Will definitely recommend our friends to him! More
Premium customer focused purchase experience & great price Our family is outgrowing our minivan as we enter the teenage years. Just not enough room for football, cheer, school books much less cross country fam Our family is outgrowing our minivan as we enter the teenage years. Just not enough room for football, cheer, school books much less cross country family trips. We have been looking at the new GM extended Suv's since their launch (suburban, Yukon xl, and escalade ext) for the last year. Hard to find a nice dealer with a nice facility, inventory and on site owner with a capable customer focused team. This is the place to get a deal done. New 2016 Yukon XL....its all about that space More
Terrible communication I was in the market for a 2015 GMC 2500 and had talked to the sales rep and taken a test drive. I decided I was ready to buy and wanted them to get a I was in the market for a 2015 GMC 2500 and had talked to the sales rep and taken a test drive. I decided I was ready to buy and wanted them to get a specific color truck. Once they saw I was not buying the very truck the had on the lot, they stopped communicating with me and would not return calls or emails. Very bizarre. I also called emailed the general manager but I received no response from him either. I then purchased the 65K truck from a dealer down the road who had no problems helping me buy a truck. More
Great buying experience! Searched several dealers from Florida to Idaho, the folks at Darrell Waltrip really wanted this deal and worked their tails off getting it done. The Searched several dealers from Florida to Idaho, the folks at Darrell Waltrip really wanted this deal and worked their tails off getting it done. The negotiations were professional and always business-like. The beautiful new dealership added to the pleasant experience. Once the purchase was placed, numerous follow-up calls were made, keeping us in the loop during the entire build process. I have purchased several cars, but I have to say that this was by far the most pleasant car buying experience that I've had. The employees from Lawrence Martin the GM, to our salesman Nicolas Bauer became our friends as a result of the great treatment that my wife and I received. Oh yeah, our new 2015 GMC 2500HD Denali is pretty nice too! Great dealership, would highly recommend to anyone wanting a great buying experience and quality transportation, to try these folks out. More
Purchase 2015 GMC Canyon. Good experience allaround. I purchases a 2015 GMC Canyon SLT. The sales staff was very and helpful through out the purchase and delivery process. Looking forward to a long and s I purchases a 2015 GMC Canyon SLT. The sales staff was very and helpful through out the purchase and delivery process. Looking forward to a long and satisfying relationship with the staff at Waltrip GMC/Buick. More