Darrell Waltrip Buick GMC
Franklin, TN
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Could not have been better Highly professional, knowledgeable and totally customer oriented. Nico went to extra lengths to make my car buying experience pleasant and I got the Highly professional, knowledgeable and totally customer oriented. Nico went to extra lengths to make my car buying experience pleasant and I got the right car at the right price. He continues to provide the same courtesy and service in the after sale arena. Hats off to Nico. More
This place is great! Nico greeted me promptly with a smile. He remained professional and courteous throughout the entire experience. Thank you Darrell Waltrip Buick GMC! I Nico greeted me promptly with a smile. He remained professional and courteous throughout the entire experience. Thank you Darrell Waltrip Buick GMC! I will be back! More
Ask for Nico From the second I walked in the door, Nico was there to help. He never pushed and always took my best interest into account. I haven't bought a new ca From the second I walked in the door, Nico was there to help. He never pushed and always took my best interest into account. I haven't bought a new car in over ten years, but your team made me a believer. I'll be back. More
Great overall experience. Nico Bauer is fantastic. I test drove several luxury SUVs in my search for a new one. GMC's Acadia Denali was comparable to them all. However, this dealership had something o I test drove several luxury SUVs in my search for a new one. GMC's Acadia Denali was comparable to them all. However, this dealership had something others were lacking - transparency in numbers. A lease payment is based on certain numbers and is not difficult to calculate, but my experience is not all dealerships (foreign or domestic) are willing to disclose all relevant information. DW team was happy to answer all my questions and provide all numbers so I could recalculate the lease payment on my own. Nico Bauer was very knowledgeable, helpful and patient throughout the entire process. He was truly a pleasure to work with. He is not your typical car salesman. He was eager to help me get the car and deal I wanted without ever being pushy. All of the DW team I interacted with were very professional and courteous. DW will be our first stop next time we are in the market for a vehicle. More
Quality customer service/ Nico is the best! First of all I don't ever write reviews... But felt I felt like this one was worth it When we saw them building the Darrell Waltrip GMC dealership we First of all I don't ever write reviews... But felt I felt like this one was worth it When we saw them building the Darrell Waltrip GMC dealership we were excited. We had been getting our Yukon Denali serviced elsewhere and as soon as they opened, we came in for an oil change. What a major difference! We were extremely pleased. Not even knowing we would be looking for a new vehicle soon. After my 99' Tahoe finally gave up we decided to look for a new vehicle We really wanted to purchase from DW because of their service department, but had no experience with their sales staff. From the moment our salesman Nico asked if I was being taken care of, to me driving off the lot with our 2015 Acadia, we were completely comfortable and relaxed. Making a major purchase can be stressful and down right annoying, but Nico and the entire staff at DW-Buick/GMC made this purchase a breeze. These guys are great, and we are completely satisfied. Oh, and if you ever get a chance, you should peek in their service shop.... It might be the cleanest most organized shop I've ever seen. It was cleaner than a lot of people's kitchens! Seriously.. More
Car purchase I am very pleased with my car & the service I was given. When he handed me the keys I cried!! THANK U LORD!!???? AND THANK U JONATHAN I am very pleased with my car & the service I was given. When he handed me the keys I cried!! THANK U LORD!!???? AND THANK U JONATHAN More
It was a pleasure to work with Joe and his team! We have never bought from Darrell Waltrip before. And what a joy it was from the time we walked into the dealership until the moment we drove off the We have never bought from Darrell Waltrip before. And what a joy it was from the time we walked into the dealership until the moment we drove off the lot with our NEW car! Everyone was very friendly and helpful. And we could not have asked for better service from Joe and his team. He and Nico even detailed our car for us while we were finishing up the paperwork since it was not in excellent condition due to the weather we had. We would recommend Joe and his team to anyone looking for a new car or truck! Way to go!!! More
First Class in EVERY way Without question the best car purchase experience I have ever had. Nico Bauer led our process from start to finish. Every future car purchase our fa Without question the best car purchase experience I have ever had. Nico Bauer led our process from start to finish. Every future car purchase our family makes will be through Nico. He is honest, knowledgeable, efficient and professional. We also had the privilege to interact with Lawrence Martin, General Manager. Lawrence's professionalism and overall influence over the entire dealership is obvious. He runs a first class operation. I would also like to mention the gentleman that made a special effort to help get our license plate off our old vehicle. He went beyond the call of duty and deserves to be recognized. I apologize for not knowing him by name. More
Great Dealership!!! Had a great experience. Everyone that we dealt with was a pleasure to work with. We will gladly recommend the dealship to all of our family and frien Had a great experience. Everyone that we dealt with was a pleasure to work with. We will gladly recommend the dealship to all of our family and friends!!!! Kyle our saleman was great to work with and never was pushy. Great dealship from top to bottom. More
A+ experience My experience was amazing from start to finish. Very smooth sale. Everyone was very helpful. I will definitely be back in the future. Will be recommen My experience was amazing from start to finish. Very smooth sale. Everyone was very helpful. I will definitely be back in the future. Will be recommending these guys to all my family and friends. More