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Darrell Waltrip Buick GMC
Franklin, TN
1,189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,189 reviews
March 11, 2016
Great Experience! Thanks Jake. I purchase a lot of cars. It's not always the greatest experience. That's not the case here. The sales person I worked with, Jake, was awesome. He was I purchase a lot of cars. It's not always the greatest experience. That's not the case here. The sales person I worked with, Jake, was awesome. He was responsive and I felt like he was on my side trying to get to a price for th car I purchased as well as the vehicle I was trading. This is what buying a car should feel like. Thanks, Jake. More
by MichaelBfromTN
Employees Worked With
Jacob Stovie
March 10, 2016
A+++++ This is, by far, the best car-buying experience I've ever had. Billy was fantastic and couldn't have been more professional. I told him exactly what I This is, by far, the best car-buying experience I've ever had. Billy was fantastic and couldn't have been more professional. I told him exactly what I wanted to accomplish and he, along with Nico, worked to make it happen. They were proactive, not reactive, which was refreshing. Natalie was great as well. I always dread the paperwork part of a transaction like this, and she made it as painless as possible. So far, so good with my 2015 Sierra. When I'm looking for another vehicle in the future, I will definitely be giving these folks a visit. More
by Charlie
Employees Worked With
Nico Bauer, Natalie Willard, Billy Bidwell
February 11, 2016
Waltrip has an outstanding group of people working there. Any time I take my care to be serviced I am welcomed with a smile and made to feel that they are there to help me in any way they can. The service ma Any time I take my care to be serviced I am welcomed with a smile and made to feel that they are there to help me in any way they can. The service manager, Jamie has a great team of people and I feel that Dave and Jeff, in the service department, are friends. I also think a lot of Jason, who is a mechanic, because I don't believe there is a car problem he cannot fix. More
by Ben
Employees Worked With
Jamie, Dave, Jeff and Jason
December 30, 2015
Great Overall this is the best dealership in Tennessee. Professional, clean, respectful. They really take care of you and our very helpful. They pay attent Overall this is the best dealership in Tennessee. Professional, clean, respectful. They really take care of you and our very helpful. They pay attention to detail and are very patient with your decisions. More
by Happycustomer
Employees Worked With
Nick the website guy, Nico Bauer, Tuan Nguyen
December 28, 2015
I'm a believer When they say, "Bankruptcy? No problem!", believe it! I was discouraged about my bankruptcy & being unable to finance a car, but Jakes put me at ease. When they say, "Bankruptcy? No problem!", believe it! I was discouraged about my bankruptcy & being unable to finance a car, but Jakes put me at ease. He worked hard to get me into a reliable car with affordable monthly payments. He made sure that I understood all of the terms of the lease and that I understood my future options as well. Plus, he filled up my has tank before I left the dealership. More
by LajoiaH
Employees Worked With
Jacob Stovie
December 05, 2015
excellent!!! This is the 2nd vehicle I have purchased from Darryl Waltrip. Both times I was greated by very knowledgable salemen. I never felt pressured into buy This is the 2nd vehicle I have purchased from Darryl Waltrip. Both times I was greated by very knowledgable salemen. I never felt pressured into buying something that didnt meet my expectations/need. They are very kind and courteous throughout the entire process..I had some very clear needs that I was looking for in a new/used car and they did everything possible to get me what I needed and what I wanted. The whole buying experience was terrific. I was referred here from a friend and I would definaltly refer my friends to Darryl Waltrip!! Thanks again for another superb buying experience!!! The saleman that we dealt with this time was Jacob Stovie. He was honest, trustworthy and very helpful right from the beginning. He worked with us to make sure we got what we were looking for. I feel he went above and beyond to make this experience a pleasurable one. I told him what I was looking for and he did the rest!!! Best salemen I have dealt with in a long time. He will definatly be my "go to guy" when it comes to my vehicle. I'll recommend him to all my friends and family if/when they are in need of purchasing a vehicle.... GREAT JOB JAKE!!!!!!!! THANK YOU !!!! :) When the time came for us to sign all the paperwork, we worked with Natalie and she did an excellent job of making sure we understood everything, answered all of our questions and added to what was already a great buying experience!! Thank you Natalie for your patience and time with us :) More
by kerrielynn22
Employees Worked With
Natalie Willard, Jacob Stovie
November 05, 2015
Buying experience I have been buying cars for 45 years and this experience was one of the best. They were very help full and easy to work with. Will be back I have been buying cars for 45 years and this experience was one of the best. They were very help full and easy to work with. Will be back More
by Pred10
Employees Worked With
Nikki Barger, Jacob Stovie, Vern Carson
November 04, 2015
Professional, helpful, responsive Bought a car I'd been researching and couldn't be happier with the staff at Waltrip Buick GMC and the vehicle. We came in late on a Sunday afternoon, Bought a car I'd been researching and couldn't be happier with the staff at Waltrip Buick GMC and the vehicle. We came in late on a Sunday afternoon, and everyone we dealt with was genuinely friendly and professional, and made what can be a very stressful experience into a pleasure. Cody Akin was attentive when he needed to be, and helpful the whole way through, as were the other staff my husband and I met. Enjoyed the experience, and love my new SUV! More
by Enclave Addict
Employees Worked With
Nico Bauer, Natalie Willard, Cody Akin
October 29, 2015
Outstanding, Professional, Pleasant, Relaxed My wife and I decided to trade in a vehicle and by a used full sized truck. It was spur of the moment, and she found one on line. We decided to take My wife and I decided to trade in a vehicle and by a used full sized truck. It was spur of the moment, and she found one on line. We decided to take a drive to Darrell Waltrip GMC. We are so glad that we did. Billy was our salesman. He was probably more of a consultant for us. There was no pressure to "upgrade" us to something we didn't want or need. He knew his inventory great and knew just what vehicle we were looking for. After bringing the vehicle to us…Note we looked at other dealerships first and they had us walking all over the lots trying to find the truck to know avail and we were worn out when we quit looking…it was a pleasure to just walk out and have it waiting for us. He expained the features and all the extra…we bought a Denali which has so many features that my wife and I probably won't full understad for a while…we went on a test drive. He didn't try to say dont go on the highway or don't go there. He gave us a great drive, and the whole while there was no obnoxious pressure on his part. When we got back to the dealership we knew we found the truck we wanted and a salesman we will go to when we are ready for another vehicle. The dealership was more than fair with our trade in. We didnt feel cheated at all. Honestly I think if there would have been a problem than Billy would have helped us until we felt it was fair. We have had the truck for about 2 weeks now and it was everything promised and hoped for. No question about where to by and who to ask for a salesman. More
by cpmBG
Employees Worked With
Natalie Willard, Billy Bidwell
October 26, 2015
Excellent, professional staff We left another city to come to this dealership and weren't disappointed. BJ Dobbs did simply a fantastic job. He was professional, courteous, and w We left another city to come to this dealership and weren't disappointed. BJ Dobbs did simply a fantastic job. He was professional, courteous, and we didn't get the feeling he was just trying to sell us something. Rather, he was trying to help us find something we wanted to buy. Not sure how the other sales persons are at this dealership, but BJ deserves recognition by the management. Ask for him by name when you go there. More
by chris123
Employees Worked With
Benjamin Dobbs
