Darrell Waltrip Buick GMC

An amazing experience. Mr. Lawrence Martin and Mr. Bob Lang were amazing. In the beginning they made me feel like more than a customer. I was treated with respect and dignit Mr. Lawrence Martin and Mr. Bob Lang were amazing. In the beginning they made me feel like more than a customer. I was treated with respect and dignity. I love my new 2018 Buick Encore. I would highly recommend Darrell Waltrip GMC to all of my family and friends. Once again thank you Mr. Lawrence Martin and Mr. Bob Lang for all of your help. Darrell Waltrip GMC has gained a customer for life. More

Excellent I purchased a used vehicle from Ron Bonavita. Ron was outstanding, and made the experience very simpme, quick, and actually enjoyable. Best car buyi I purchased a used vehicle from Ron Bonavita. Ron was outstanding, and made the experience very simpme, quick, and actually enjoyable. Best car buying experience I have had and I will work with Ron again in the future. More

It was Awsome! we had a great experience at the dealer. Our salesman Ron treated us great not just like another sale. They explained everything about the car got us we had a great experience at the dealer. Our salesman Ron treated us great not just like another sale. They explained everything about the car got us in an out in great time. we also got a great warranty. More

Awesome! Easy. Took awhile but all was good! Really like the color!! Great truck! I don't have anything else to offer at this time. Wow Easy. Took awhile but all was good! Really like the color!! Great truck! I don't have anything else to offer at this time. Wow More

Lemon of a new 2017 Buick.. No empathy Buyer beware and read this before you purchase there: I purchased a 2017 Buick Lacrosse Premium: Day 1: Bring home that night (4 mile ride) and ther Buyer beware and read this before you purchase there: I purchased a 2017 Buick Lacrosse Premium: Day 1: Bring home that night (4 mile ride) and there is a scratch in the door. On the ride home the tires are thumping also. I have to bring to the shop because they have to paint the door. Mind you this is a BRAND NEW Car. Also, they state to me you have flat spots in your tires and after 1,000 miles you won't feel them any more.. ReallY? 2. I come home and then my family notices that the molding is not right and I take it to them.. They said we have to order all new side molding and reinstall.. (This is just a week after the car was purchased). 3. The car has terrible noise in the roof and can't hear music or people when driving. Brought in and they needed to tighten something in the roof. (Once again all within the first few weeks). 4. About 6 weeks in and at around 1200 miles the TRANSMISSION WENT on the car. Yes brand new car I am talking about here. They had to replace the WHOLE transmission. Needless to say I wanted to get the car replaced. The management team at Darrell Waltrip states "We are the dealer and don't make the cars" We fixed what was wrong and we can't do nothing if Buick doesn't want to help us" I believe this is a COP out and using this to wipe their hands clean. So the General Manager states to me.. IF we have ANY I mean ANYmore problems I will take it up with Buick Myself and get it addressed... Well I am going in this week for the third service issue since that statement.. To add insult to injury, I went around and looked what I could get for trade in or straight out purchase for the car.. Darrell Waltrip the car dealership I am having issues with in good conscience was giving me 2-3K less than dealers I was visiting. What does that tell you about how they want to take care of their customers?? They know of the issues, they promise to fight for you and they don't.. Then they low ball you on the trade in or buy back.. Can't take a loss or do the right thing. Nope.. They need to make sure its all about them and how it benefits their bottom line first. Instead of just taking care of a lemon of a car and a dissatisfied customer.. Stay Away!!! More

Outstanding Team at DWB Very professional & honest staff. The sales managers were wonderful & easy to work with and the finance manager (calvin) took great care of us. Our sa Very professional & honest staff. The sales managers were wonderful & easy to work with and the finance manager (calvin) took great care of us. Our salesman Kyle Sanders was such a peach! I would recommend coming here for any of your car buying needs. Their service department is pretty great too! More

Pleasant experience Honest upfront sales people. I would definitely recommend. Bob (my salesperson) couldn’t be more helpful. From the time I entered the dealership to wh Honest upfront sales people. I would definitely recommend. Bob (my salesperson) couldn’t be more helpful. From the time I entered the dealership to when I left I never felt pressured. More

Purchase of new GMC Acadia Denali We were pleased to find the vast number of vehicles to choose from. Bob Lang, our salesman, satisfied all of our needs to make a decision on which veh We were pleased to find the vast number of vehicles to choose from. Bob Lang, our salesman, satisfied all of our needs to make a decision on which vehicle to purchase. We would use this dealership again when need arrises. More

A wonderful Unforgettable experience! We had a wonderful experience at Darryle Waltrip in Franklin ten. The sell person gave a wonderful car buying experience! It was great! I put it on Fa We had a wonderful experience at Darryle Waltrip in Franklin ten. The sell person gave a wonderful car buying experience! It was great! I put it on Facebook! More

Great experience We had a very good experience working with this dealership. Bob was our salesman and did a good job talking straight with us and not overselling it! We had a very good experience working with this dealership. Bob was our salesman and did a good job talking straight with us and not overselling it! Very nice facilities and very professional in trying to get us a good deal. More