Darling's Kia
Bangor, ME
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Van Syckle earned my business. My salesman Joe did all he could to make it work for me. It wasn't easy, I had unique financial challenges which he went above and beyond to overcome. My salesman Joe did all he could to make it work for me. It wasn't easy, I had unique financial challenges which he went above and beyond to overcome. More
Amazing Customer Service! Everyone that worked with me were very clear as to what the steps were, what options I had, and I never felt pressured into a car! Everyone that worked with me were very clear as to what the steps were, what options I had, and I never felt pressured into a car! More
Never disappointed with this dealership. Did a lot of the prep work over the phone with salesman, John Costello. When I arrived final paperwork and review of car features was handled very ex Did a lot of the prep work over the phone with salesman, John Costello. When I arrived final paperwork and review of car features was handled very expeditiously. I really appreciate that. More
They made this nervous buyer comfortable right away! Everyone at Van Syckle was very personable and they made me feel comfortable right away. Ryan walked me through the entire process and I honestly felt Everyone at Van Syckle was very personable and they made me feel comfortable right away. Ryan walked me through the entire process and I honestly felt like they all were trying to get me the best deal possible. They answered all of my questions and I left feeling like I had made the best decision for myself and that I could contact anyone at Van Syckle if I had any questions going forward. Buying your very first new car on a limited budget can be terrifying. They made it a pleasant experience More
Great car buying experience. Large selection so it was easy to choise. Love my new (to me) 4WD. Fast completion and all the work was done before I arrived. Large selection so it was easy to choise. Love my new (to me) 4WD. Fast completion and all the work was done before I arrived. More
AWESOME We can't say enough about how friendly, knowledgeable, and courteous our Sales Rep was. We were fortunate to get Jeremy Everett.........he was the be We can't say enough about how friendly, knowledgeable, and courteous our Sales Rep was. We were fortunate to get Jeremy Everett.........he was the best. He really worked hard to help us become a KIA customer. And everyone else extremely friendly and helpful. So glad we made the decision to go with KIA....so far we just love our KIA Sportage. More
Top-notch service staff The service staff are always so friendly, make you feel like family, and you always feel like what you say matters. They listen to what you say, alwa The service staff are always so friendly, make you feel like family, and you always feel like what you say matters. They listen to what you say, always make sure you understand what your vehicle needs and why, and they make sure you are comfortable while you wait. Quality work with excellent service - what more could you ask for? :-) More
Awesome service! Haven't dealt with the sales department yet, but the service department has been incredibly friendly and helpful to work with. Clean dealership and wo Haven't dealt with the sales department yet, but the service department has been incredibly friendly and helpful to work with. Clean dealership and wonderful customer waiting area. More
Excellent service We had an appointment to have the oil changed in our new Sportage.the service we got was like no other place I've dealt with before everyone was very We had an appointment to have the oil changed in our new Sportage.the service we got was like no other place I've dealt with before everyone was very friendly,asking us if we needed anything .the waiting room was VERY clean same as the restrooms. As far as my Sportage goes I love my new SUV very comfortable nice driving ,there isn't one thing about it that I don't like. More
Terrible experience Girlfriend and I were browsing the car selection at a tent sale outside of sears. While about to leave a salesperson Tom, I believe was his name, made Girlfriend and I were browsing the car selection at a tent sale outside of sears. While about to leave a salesperson Tom, I believe was his name, made us stop and talk with him. When I say made, he stood in front of our car while we were about to head out, so I stopped and he came arms in the window and talked for about 10-15 minutes asking question after question. Which I was okay with at this point. We weren't seriously looking into a new car but we just wanted to see what was out there so we went inside the tent to see any offers they had. Big mistake. After getting some basic information from us we gave over the keys to the potential trade in vehicle for an assessment, pretty typical. 3 hours later when I have to be going to work, it took multiple requests to multiple people to get our keys back. Quite aggravating, but not the worst part of the experience. Roughly 4.5 hours later the manager comes back to say they don't even have an offer after talking up that they "strongly believe we can get you into a vehicle, you just have to be patient". So aggravated. Finally the worst part to it all. A day or two later while on credit karma browsing through. THERE WAS 5, count them, 5 hard inquiries on my girlfriend credit... not a good thing. Overall bad experience. Won't be going back or suggesting them to anyone. Ps. The car we were looking at originally was priced $6000 above the high end of kbb's highest recommended value for fair dealer price. Ridiculous. More