Darling's Kia
Bangor, ME
Filter Reviews by Keyword
By Type
Showing 166 reviews
I purchased my 2025 Sorento 11/22/24. My salesman, Carl Dagnese, was awesome. He informed me that he was sending a gift card for Thanksgiving as I purchased a vehicle from Darling’s. I tr My salesman, Carl Dagnese, was awesome. He informed me that he was sending a gift card for Thanksgiving as I purchased a vehicle from Darling’s. I tried calling and texting him a couple of times because I had questions concerning my car. I never did receive a gift card. Never heard from anyone in your dealership. Previously, I had purchased 3 other Kia’s from Van Sickle. They were a wonderful dealership. More
I have bought two Kia from Van Sickle and have always had great service and customer service was awesome every time I had a question or needing explanation about my Kia now here we are Darlings Kia wow the p great service and customer service was awesome every time I had a question or needing explanation about my Kia now here we are Darlings Kia wow the poor service I have had since I found out I needed a wheel bearing and a sensor I had it diagnosed than I called my warranty company to see how I can get the process going to get it fixed in the last three weeks I have been in contact with three people and I think I was a manager I have asked three different times to see if Darling Kia has sent over the information that the warranty company wanted I was told the first time yea they sent it over just waiting on warranty company to get back to Darling Kia that was a big xxxxing lie the second time I called my warranty company said that Darling Kia has not seen them anything so the warranty company said that they would ask them for the information again third time I called I called my warranty company and again still no information I called Darling Kia and ask the if they would call my warranty company gave them my warranty company's phone number and gave Darling Kia one more chance to get them to make it right I said to the manager so I expect to hear from you on Friday. Friday has now past. So to me they don't want any business that makes the service team to work I would love to know what their mechanics are trained for I won't buy an other vehicle there again just watch out people they don't like work other than changing tires and doing oil changes More
I recently bought a car and it was such a fantastic experience! Jacob was who I dealt with, I can’t even say enough about how wonderful he was! He made sure I understood everything about the car. I wou experience! Jacob was who I dealt with, I can’t even say enough about how wonderful he was! He made sure I understood everything about the car. I would recommend him to everyone I come in contact with. Everyone was so helpful and professional. I would only buy from them from now on! More
My aged parents are long time Van Sycle customers. They recently needed rear brakes so they made an appointment and brought their Kia in for the work. They were surprised to find that it was now Darli They recently needed rear brakes so they made an appointment and brought their Kia in for the work. They were surprised to find that it was now Darlings Kia. They had the new brakes installed and was charged $1400,00. $1400. for rear brakes!!! They just went back to get an inspection sticker. They were told they needed front brakes and it would cost $800.00. They refused the service and are now looking for a new company to go to for service. My Dad is 95 on SSI, Darlings should not finance their new purchase off the backs of people like him! With that being said, I am a Darlings customer at the Honda dealership and feel I have always been treated fairly. More
I recently was in auto accident. The person responsible was uninsured. I was on my way to have warranty work done. Van syckle service department has amazing staff, especially want The person responsible was uninsured. I was on my way to have warranty work done. Van syckle service department has amazing staff, especially want to thank Courtney for marking this nightmare process easier for me. My first accident ever and I had no idea what to do. Would recommend both dealership and service department, none better! More