Darling's Audi Bangor

What a great bunch of folks at Darling's in Bangor! My family leased a new Ford truck from Darling's in Bangor and had the pleasure of working with Paul Gervais, Sales Consultant. Paul was calm, conc My family leased a new Ford truck from Darling's in Bangor and had the pleasure of working with Paul Gervais, Sales Consultant. Paul was calm, concise and professional in his presentation. The entire team at Darling's was responsive and professional and I can recommend them and their product without reservation. Oh yeah, and we got a great price and payment!!! More

A very happy VW owner!! I have only owned 2 brand new cars and they have both been a VW Jetta. I LOVE them both! Since I already owned a car that was payment free and I reall I have only owned 2 brand new cars and they have both been a VW Jetta. I LOVE them both! Since I already owned a car that was payment free and I really loved my car, I didn't think I would find another that would give me that "feel good" feeling. Alan showed me a few of the car I told him I wanted (automatic Jetta), but after driving it..I wasn't happy. If I'm going to now have a payment, I really want it to be "THE car". He showed me a few until he finally found the one that I could say, "YES!!! That is the one". Once I drove it, I knew it was MINE!! Beautiful brown (milk chocolate) with classy interior. Everyone worked together to make the payments something I could fit into my budget. Even after the purchase, I have been back with questions about the car and I have been taken care of on the spot. I feel like you always are important, even after the sale. Bangor VW... You will always be the place I recommend to my friends and family!! Thank you Jason Witts (Augusta) for the recommendation in the first place. Thank you Alan Macaulay for being a 'top notch' salesman!! More

Little back an forth but got it done When I arrived I was able to walk around the line of trucks for a good 10 mins with out being hassled, not sure if this is normal procedure for them b When I arrived I was able to walk around the line of trucks for a good 10 mins with out being hassled, not sure if this is normal procedure for them but I like it, Gives a customer a chance to look around on there own. When I walked in I was greeted by the receptionist as the few sales man on the floor were with other customers. I worked with John in sales who was very good to deal with. Never pressured, easy to talk to, knowledgeable and took a good part of his day making the deal happen. Sales manager Kerry was fair to deal with, never pressured and also easy to talk too. Took a little back an forth but he got the deal done. Matt in finance, another great job done! More

Excellent Customer Service Experience Professional & friendly staff. We worked with Mario and he was knowledgeable and thorough from start to finish. We could not have felt any more confid Professional & friendly staff. We worked with Mario and he was knowledgeable and thorough from start to finish. We could not have felt any more confident with our purchase when we drove our car off the lot. We would recommend Darlings and Mario to any friends and family looking for a new vehicle. More

Customer Service A wonderful experience from the moment I entered the dealership from when I left. Lynne And the crew were extremely knowledgeable and friendly. I am l A wonderful experience from the moment I entered the dealership from when I left. Lynne And the crew were extremely knowledgeable and friendly. I am looking forward to recommending the Darling Dealerships to all my friends and family. More

Great Service Eric was great in getting my car serviced and done in a quick time and saved me money! I will return if I need anything else done. Eric was great in getting my car serviced and done in a quick time and saved me money! I will return if I need anything else done. More

Amazing! Very professional and knowledgeable staff-I didn't feel pressured at all and they were willing to go above and beyond for me! I would highly recommend Very professional and knowledgeable staff-I didn't feel pressured at all and they were willing to go above and beyond for me! I would highly recommend Darlings to anyone in the market for a new or used car. More

The Darling's Team is AMAZING!!!!!! I had been in the market for a new Ford Edge for about a year. I was currently driving a 2011 FWD Edge but didn't want to weather another Maine winte I had been in the market for a new Ford Edge for about a year. I was currently driving a 2011 FWD Edge but didn't want to weather another Maine winter without AWD. I had been talking with several dealerships trying to find the right fit for me and was having a difficult time. Many of the salesmen were pushy, unprofessional, and impersonal which left me frustrated and unmotivated. I stumbled across a vehicle on Darlings website and drove over to see it. When I walked into the dealership I was greeted by Paul Gervais and his welcoming smile. My first impression was that he was friendly, relaxed, and professional which made me very comfortable. He told me the vehicle I was interested in was no longer available so I told him what I was looking for and he found it in New York. After 2-3 weeks of daily conversations, crunching numbers, etc we came to an agreement. By this time I was sure the Darlings Team wouldn't want to hear my name again! I went to the dealership yesterday to pick up my New Ford Edge that they picked up from New York and I was greeted with the same smile and genuine welcome as the first day. Paul was so patient and understanding throughout the entire process and did everything within his power to meet my financial needs as did his manager Ryan. I also had the pleasure of spending quality time with Dan the finance man and what a wonderful guy! The Darlings Team was so welcoming from start to finish and made me feel so comfortable. I couldn't be happier with my choice. They will have my business for a very long time. Thank you all so much! I love me new car and you made the experience painless and stress free! More

5/8/15 15,000 mile service Brought VW in for 15,000 service. The wait time was a bit longer than I expected; however, Kim explained why it took so long. Also, while in the wai Brought VW in for 15,000 service. The wait time was a bit longer than I expected; however, Kim explained why it took so long. Also, while in the waiting area, Kim came in and spoke to another customer; what was discussed is the main reason I am sending feedback. Due to human error (which is going to happen - just need to try to fix the problem within reason), the customer was not going to have her vehicle serviced as anticipated. Kim came in and explained what happened, took ownership for the error, and gave the woman a couple of options; she also expressed a desire to receive suggestions. The woman was understandably annoyed but not angry; she accepted one of Kim's suggestions. I was very impressed with Kim's demeanor and willingness to work with the woman - she exemplifies true customer service. Scott Kennard has also displayed good customer service. I don't know about the other service folks as I have not had any interaction with them; however, I suspect they follow the same standard. More

GREAT TEAM AT DARLINGS! I wanted to compliment the Darlings team. I enjoyed an excellent experience. Lynne helped me find a great truck. Allan was patient through the credit I wanted to compliment the Darlings team. I enjoyed an excellent experience. Lynne helped me find a great truck. Allan was patient through the credit faze and gave a great delivery of the truck. Dan in F&I offered me everything from an extended warranty to tire and wheel. He was fast and courteous. This is my second purchase so far and you will be seeing me again in 18 months for the next one. Also compliments to Ryan Pelkey and Scott (sales) and Dave Lord at Honda. Both are always exceptional and always helpful and accommodating. Thank you! Lance Lord. More