Darling's Audi Bangor

Great Service Eric was great in getting my car serviced and done in a quick time and saved me money! I will return if I need anything else done. Eric was great in getting my car serviced and done in a quick time and saved me money! I will return if I need anything else done. More

Amazing! Very professional and knowledgeable staff-I didn't feel pressured at all and they were willing to go above and beyond for me! I would highly recommend Very professional and knowledgeable staff-I didn't feel pressured at all and they were willing to go above and beyond for me! I would highly recommend Darlings to anyone in the market for a new or used car. More

The Darling's Team is AMAZING!!!!!! I had been in the market for a new Ford Edge for about a year. I was currently driving a 2011 FWD Edge but didn't want to weather another Maine winte I had been in the market for a new Ford Edge for about a year. I was currently driving a 2011 FWD Edge but didn't want to weather another Maine winter without AWD. I had been talking with several dealerships trying to find the right fit for me and was having a difficult time. Many of the salesmen were pushy, unprofessional, and impersonal which left me frustrated and unmotivated. I stumbled across a vehicle on Darlings website and drove over to see it. When I walked into the dealership I was greeted by Paul Gervais and his welcoming smile. My first impression was that he was friendly, relaxed, and professional which made me very comfortable. He told me the vehicle I was interested in was no longer available so I told him what I was looking for and he found it in New York. After 2-3 weeks of daily conversations, crunching numbers, etc we came to an agreement. By this time I was sure the Darlings Team wouldn't want to hear my name again! I went to the dealership yesterday to pick up my New Ford Edge that they picked up from New York and I was greeted with the same smile and genuine welcome as the first day. Paul was so patient and understanding throughout the entire process and did everything within his power to meet my financial needs as did his manager Ryan. I also had the pleasure of spending quality time with Dan the finance man and what a wonderful guy! The Darlings Team was so welcoming from start to finish and made me feel so comfortable. I couldn't be happier with my choice. They will have my business for a very long time. Thank you all so much! I love me new car and you made the experience painless and stress free! More

5/8/15 15,000 mile service Brought VW in for 15,000 service. The wait time was a bit longer than I expected; however, Kim explained why it took so long. Also, while in the wai Brought VW in for 15,000 service. The wait time was a bit longer than I expected; however, Kim explained why it took so long. Also, while in the waiting area, Kim came in and spoke to another customer; what was discussed is the main reason I am sending feedback. Due to human error (which is going to happen - just need to try to fix the problem within reason), the customer was not going to have her vehicle serviced as anticipated. Kim came in and explained what happened, took ownership for the error, and gave the woman a couple of options; she also expressed a desire to receive suggestions. The woman was understandably annoyed but not angry; she accepted one of Kim's suggestions. I was very impressed with Kim's demeanor and willingness to work with the woman - she exemplifies true customer service. Scott Kennard has also displayed good customer service. I don't know about the other service folks as I have not had any interaction with them; however, I suspect they follow the same standard. More

GREAT TEAM AT DARLINGS! I wanted to compliment the Darlings team. I enjoyed an excellent experience. Lynne helped me find a great truck. Allan was patient through the credit I wanted to compliment the Darlings team. I enjoyed an excellent experience. Lynne helped me find a great truck. Allan was patient through the credit faze and gave a great delivery of the truck. Dan in F&I offered me everything from an extended warranty to tire and wheel. He was fast and courteous. This is my second purchase so far and you will be seeing me again in 18 months for the next one. Also compliments to Ryan Pelkey and Scott (sales) and Dave Lord at Honda. Both are always exceptional and always helpful and accommodating. Thank you! Lance Lord. More

Exceptional service I had a great dealer who took time and lots of patience to find me a great car. He put me into a brand new Ford Focus, that I never in my wildest drea I had a great dealer who took time and lots of patience to find me a great car. He put me into a brand new Ford Focus, that I never in my wildest dreams, thought I would have a new car. He has great customer service and I recommend him to everyone. More

Another great experience from Darlings! I gave a 5 star rating because of the ease of my experience. I started looking online as I live 2 and 1/2 hours from the dealership. Once I found a I gave a 5 star rating because of the ease of my experience. I started looking online as I live 2 and 1/2 hours from the dealership. Once I found a car that I was interested in, I emailed them from the car information. I was contacted the next day and that started my shopping process. I filed the application online and then was contacted by the dealer to narrow down my soon to be new car. They listened to what I wanted and didn't want and worked within my budget. The next morning I received a call from Dan Maldonado, the finance guy and within the hour I was headed to the dealership. They called me on my ride down and said they had a car out front ready for me to take. When I got there I was pleasantly surprised and very happy. Met with Dan and then took the car for a test drive and came back and said "this is it." After that Alan helped me to understand all the functions of the car and helped me hook my phone up. He answered all my questions and was very helpful. I then went and sat with Dan and finished all the paperwork. Dan made all that paperwork seem not so scary. He was also great explaining all the different options I could have. We had a lot of laughs and it was a comfortable atmosphere. This is my 3rd purchase from Darlings, and I will continue to come back to Darlings. There are plenty of car dealerships where I live, but I will choose Darlings time and time again. Alan and Dan were great to work with, I would recommend my family and friends to work with them. More

Quality Service If you miss Friendly, Prompt, Professional Service, then my advice to you would be to let the professionals at Darlings Service Center in Bangor assis If you miss Friendly, Prompt, Professional Service, then my advice to you would be to let the professionals at Darlings Service Center in Bangor assist you. These people know how to get the job done right the first time around, and won't take advantage of your pocket book in the process. More

Highly Recommended! After dealing with a bunch of dealerships looking past me because I'm young, I finally found the car I absolutely loved and Darlings did everything th After dealing with a bunch of dealerships looking past me because I'm young, I finally found the car I absolutely loved and Darlings did everything they could to help me get it. The employees were great and were there within minutes of driving on the lot. They walked me through every step of the process, kept contact and made sure I had exactly what I needed, and made me feel like I wasn't just another sale. I'm finally in a safe, reliable car and I thank Tim H and the rest of the Darlings staff for helping make that happen. Highly recommended if you're looking to buy a dealership car for the first time, or any time! More

Purchase of a certified used car. Having lost my beloved 2007 Honda Civic in a car accident I needed to find another car. I visited many dealerships, drove lots of cars, and spent man Having lost my beloved 2007 Honda Civic in a car accident I needed to find another car. I visited many dealerships, drove lots of cars, and spent many hours on-line searching. I hadn't planned on visiting Darlings Ford, but decided to stop in for a quick look at the end of a long week of car shopping. The staff was friendly and after asking me some questions about what I was looking for in a car my sales associate (Roger) suggested that I might try out a Ford Focus (there happened to be a certified used 2012 Focus sitting out front). I took it for a ride (actually 2 rides) and was pleasantly surprised by the quality of this vehicle -this is a fun car to drive! I received a fair price (including a set of new tires) and the car was delivered to me that same evening (on New Years Eve). This was a big purchase for me and I didn't feel pressured or pushed by the salesperson. Roger was helpful and gave personal input on his own experiences with the Focus. From my initial experiences I'm very happy doing business with Darlings and look forward to maintaining my Focus with their service staff. They may have made a long-term customer! More