Danvers Ford

Great Dealership. Scott in Service is a Class Act. Won’t bring my 2018 F150 anywhere else for service. A+ Great price too . Always Satisfied when I leave. bring my 2018 F150 anywhere else for service. A+ Great price too . Always Satisfied when I leave. More

Vehicle Maintenance Check. I brought my 2008 Ford F-250 into Danvers Ford for a free maintenance check.Mike called me back and told me my drivers side ball joints were worn and I brought my 2008 Ford F-250 into Danvers Ford for a free maintenance check.Mike called me back and told me my drivers side ball joints were worn and he had an estimate written up . He was very nice and very professional.I received a checklist that showed brake wear etc.that was helpful.I talked to Scott also.He is always very nice and professional as well . More

Good experience I brought my car in for the 35,000 mile checkup. Good service at a reasonable cost. So far so good for my experience there. I brought my car in for the 35,000 mile checkup. Good service at a reasonable cost. So far so good for my experience there. More

extremely professional and proficient at what they do Convenient, scheduled appointment and the dealership followed up to ensure service would be performed. Followed up after service to ensure there were Convenient, scheduled appointment and the dealership followed up to ensure service would be performed. Followed up after service to ensure there were no issues and I was completely satisfied More

The service shop is great! Everyone is very friendly and accommodating, they do not try to up sell unnecessary services or charges and are very detailed in explaining what they looked at, what services they accommodating, they do not try to up sell unnecessary services or charges and are very detailed in explaining what they looked at, what services they performed and what to watch for before the next appointment. I’ll always bring my car there for service! More

A good relationship between dealer and owner, I’ve been very happy with Danvers Ford . Analyzed my problem, had it running like a new car , same day results very happy with Danvers Ford . Analyzed my problem, had it running like a new car , same day results More

outstanding techs excellent service followup, russell amaral superior tech with no peer in the industry, the parts and service are also very good scott and gary hands o excellent service followup, russell amaral superior tech with no peer in the industry, the parts and service are also very good scott and gary hands on service are very professional More

Very please with the service, good explanation about the Very please with the service, good explanation about the new equipment function in the vehicle including test drive of the new explorer also how to u Very please with the service, good explanation about the new equipment function in the vehicle including test drive of the new explorer also how to use the ford App property. More

Service experience The experience was a plus for sure. From scheduling the appointment to leaving my vehicle for service was easy. The follow up by the staff when the The experience was a plus for sure. From scheduling the appointment to leaving my vehicle for service was easy. The follow up by the staff when the vehicle was done was exceptional!!!!!!!!!!!!!!! More

Worst Service Department. Poor customer service Our company van goes in for service and the issue is never fixed. When returned for the same repair over and over again they seem to find other issues Our company van goes in for service and the issue is never fixed. When returned for the same repair over and over again they seem to find other issues. I believe they are created by their crappy techs. They promise a date it will be ready but it never is.... They always have an excuse as other problems arrive. When you try to call the service no one answers the phone. You have to leave a message and wait for a call back. The sad part is the Service manager is one of the owners and he doesn't care. Very poor customer service and we have been a long time customer.. That is now in the past as we will no longer be using Danvers Ford anymore. We will now start to go to KELLY FORD In Beverly. More