Dahl Honda Stevens Point

MAintenance Excellent service on our Honda Ridgeline in a timely and efficient manner. Easy to get in when we wanted service. We appreciated the friendliness of t Excellent service on our Honda Ridgeline in a timely and efficient manner. Easy to get in when we wanted service. We appreciated the friendliness of the staff More

Great service from friendly people I had a recall on my 2017 CRV for the button on my shifter. They also changed my oil and informed me that I need new tires. They are so thoughtful t I had a recall on my 2017 CRV for the button on my shifter. They also changed my oil and informed me that I need new tires. They are so thoughtful to make sure everything is in working order. They treat me like family. Everyone is cheerful and friendly. Thank you Steven's Point Honda! More

Check Engine Light My check engine light came on and they were able to fit me in to check out the problem. There were a few things that needed to be fixed but the main t My check engine light came on and they were able to fit me in to check out the problem. There were a few things that needed to be fixed but the main thing I was surprised to learn was that I should stop topping off my tank when I fill up with gas. I appreciate that Kelly took time to explain to me what was wrong and to educate me on how to care for my vehicle to prevent future issues. Excellent customer service! More

Great service I bought my car at Stevens Point Honda and have had it serviced there since. I am able to get in for service within a day or two of calling. Kelly, I bought my car at Stevens Point Honda and have had it serviced there since. I am able to get in for service within a day or two of calling. Kelly, in service, is friendly and courteous. He has been invaluable in his help and answering my questions. If I have a problem I know I can ask him for help and it will be resolved. More

Fast Quality Fair-priced Friendly Service I've had my car serviced at Stevens Point Honda for the last 6 years. I am always able to get my car in quick with little notice. I have always been s I've had my car serviced at Stevens Point Honda for the last 6 years. I am always able to get my car in quick with little notice. I have always been satisfied with the quality of work they do and the prices are very reasonable. Kelly Peterman at the service desk is always very friendly and takes the time to explain what needs to be done with my car in a way that is very down to earth and easy to understand. I wouldn't trust my car with anyone else! More

Always an excuse for what’s going wrong Every time I go in for some sort of repair or something crazy goes wrong and when I call about it to express a concern, is a litany of excuses for wha Every time I go in for some sort of repair or something crazy goes wrong and when I call about it to express a concern, is a litany of excuses for what happened. Once I asked them to check my spare tire to make sure that it would come off (because of the salt use in my state in the winter) and the tire came loose and rolled down the highway when I left the dealership! When I went to grab the tire and put it in the back of the vehicle, all the items that came with the spare like the jack, the wrench,etc. were all spread around the back of my car so I know they didn’t finish the job-somebody got interrupted mid-job. The excuse that time was that the chain broke under the car and my spare went flying down the highway because of that. Another time I had my vehicle checked in January and at that time asked them to check the air conditioning unit for Sommer. He said that the fee would be about $130 and I told him I would wait until spring to have it fixed. When spring came I asked him about the repair and without looking on the computer he told me that the part was $1000, because he never even looked up what was wrong with the air conditioning. In addition to that when they fixed it he found somebody’s cell phone in my engine. It had obviously been left there when they did the previous repair in January, and no one noticed it was missing; no one had any idea but it was in the engine. I also took my new/used Element there when I purchased it and asked them to check it over and at that time they told me I needed an axle or an axel part. (I t was making a lot of noise when I turned). I had that replaced but the sound of something broken was worse. I took it to another mechanic and the sway bars were loose or disconnected at three points of contact, so the only place the sway bar was attached was where they had put the new axle parts. This past week I took it in for an oil change and asked them to make sure it was sound for a cross country trip (about 15 hours each way). The service technician told me everything was in good shape and he rotated the tires. I hadn’t asked for that, but whatever. He said the tread was much better on the front tires that the back and to consider new tires for the fall. Well, this morning when I got on the highway, I noticed a significant shake in the steering wheel. I called the dealership, excepting an excuse, and guess what? My car may now need alignment. No kidding, why wasn’t this mentioned? Yes, he mentioned the tread, but that doesn’t automatically register with the average non-car tech. The tech said he didn’t know if that would happen or not, but he knows that I cannot afford every repair they mention. This is very true, and I have asked (in the past) what repair is a suggestion and what’s pressing- ‘cause the dealership is so darned expensive! So this getting exhausting and there’s no accountability on their part. Save yourself the high blood pressure, like when someone almost got killed because THEY didn’t secure my spare tire. Find someone honest and ACCOUNTABLE! More

Off with our "new-to-us" car Our salesman was an amazing guy who has the niche to find,out,what we livwd doing, and then expand on it. Moat dealers just want to talk business. N Our salesman was an amazing guy who has the niche to find,out,what we livwd doing, and then expand on it. Moat dealers just want to talk business. Not this guy! He went above and beyond to make us comfortable. More

review Had a great experience working with Timber in purchasing a new car. He was able to show me what I needed to know in buying a vehicle Had a great experience working with Timber in purchasing a new car. He was able to show me what I needed to know in buying a vehicle More

Great experience Buying a new vehicle from Stevens Point Honda was above my expectations. They did a great job helping us get the vehicle that was right for us. Buying a new vehicle from Stevens Point Honda was above my expectations. They did a great job helping us get the vehicle that was right for us. More

Helpful and friendly Jack was friendly and helpful. He knows his stuff and will do well in this industry. They did a great job even with the power being out from a storm Jack was friendly and helpful. He knows his stuff and will do well in this industry. They did a great job even with the power being out from a storm More