DELLA Toyota

Della sabotaged my vehicle to sell me new parts- I have proof. I found it strange that every time I take my Toyota vehicles to Della for a motor vehicle inspection, I am told that my wiper blades are split proof. I found it strange that every time I take my Toyota vehicles to Della for a motor vehicle inspection, I am told that my wiper blades are split and I will need to purchase new ones. I maintain my cars meticulously and install new wiper blades every six months. So this year, I took some video of my wiper blades before dropping off my car. The wiper blades were in excellent condition when the car was left at Della Toyota, but nonetheless, I get a call letting me know that my wiper blades were split and I would need to purchase new ones in order to pass inspection. I asked for a photo, and sure enough: Between the time I had dropped off the car and the time it was inspected, my wiper blades had mysteriously split. When confronted with the proof that my wiper blades were in excellent condition when dropped off, the Service Manager offered to take 50% off. I followed up with the General Manager, who comped me the blades, but refused to do anything else to remedy the situation. I've bought and serviced vehicles at Della for years. This is fraud, and your pursuit of a few bucks on wiper blades has cost you my business forever. Hopefully this review will prevent others from getting swindled. The GM I spoke to manages all of the Della dealerships, so I would suggest avoiding their other brands too. More

Phenomenal service! Heather was especially easy to deal with. She was always available when needed including multiple times after hours and on off days. Can't begin to d Heather was especially easy to deal with. She was always available when needed including multiple times after hours and on off days. Can't begin to describe the amount of work and effort her team put in for me! Good prices as well! More

Absolutely amazing experience. Haden was great. I can't say I've ever received better service from a salesperson before. Most of it was done over email and phone, and when I showed Haden was great. I can't say I've ever received better service from a salesperson before. Most of it was done over email and phone, and when I showed up, I was in and out in 20 minutes. Drove home happy. I'm usually not one that likes going to car dealerships, but driving over four hours away was absolutely worth it, and will be looking to purchase more vehicles from the team at Della Toyota in the future. Haden, Mitch, and Jessica were all a pleasure to work with. More

I took my grandson to Della Toyota to pickup a new car he was purchasing. While at Della Toyota I saw a car that I liked. I meet with Heather Garrow who was working with my grandson, when done with him she was purchasing. While at Della Toyota I saw a car that I liked. I meet with Heather Garrow who was working with my grandson, when done with him she asked if I'd be interested in the car I had seem, I said yes. She was excellent in helping me with the car I had seem. Her expertise and product knowledge made dealing with Della a very satisfying experience, she worked extremely hard to get me the price that made my deal possible. I highly recommend anyone dealing with Della Toyota you can't go wrong having Heather work with you. More

Heather Garrow was very friendly and easy to deal with! I highly recommend if you are looking for a new ride. I highly recommend if you are looking for a new ride. More

Very smooth transaction with Heather Garrow. She knew what I was looking for and contacted me when a vehicle became available. Heather is very friendly and knowledgeable! A dream to work with! She knew what I was looking for and contacted me when a vehicle became available. Heather is very friendly and knowledgeable! A dream to work with! More

I recently purchased a 2024 Toyota Grand Highlander Hybrid Max from DELLA Toyota and I had a great experience working with Heather Garrow as my sales associate. She was accommodating and made me feel c Hybrid Max from DELLA Toyota and I had a great experience working with Heather Garrow as my sales associate. She was accommodating and made me feel comfortable during the whole process. More

Bought a used car from Della. Check engine light came on 1 week after we bought it. Della tried to fix it and failed. Costing us another $2100.00. I would never recommend buying a Check engine light came on 1 week after we bought it. Della tried to fix it and failed. Costing us another $2100.00. I would never recommend buying any car from this dealership. More

Heather Garrow is a "Real Person", not just a sales person. She is compassionate and caring and found us a vehicle that we could afford. Her paperwork was ready at our appointment time and efficient. person. She is compassionate and caring and found us a vehicle that we could afford. Her paperwork was ready at our appointment time and efficient.. I would recommend Heather any time. More

Our truck was totaled in an accident. We were down to one vehicle and the insurance company gave us 7 days of rental services to replace it. We searched several Toyota dealerships in 2 di We were down to one vehicle and the insurance company gave us 7 days of rental services to replace it. We searched several Toyota dealerships in 2 different states. Contacted Heather at Della and she found us a new vehicle right away. We had a deposit on it and was waiting for it to be shipped for them to only contact Della and say sorry the lot is being inspected it could be up to 45 days. Heather jumped into high gear and found us another one which was an upgrade and made it work. She was amazing to deal with and the whole process was stress free. She even contacted our insurance company and got that all set up for when we came in. Best experience ever! Highly recommend Heather and Della. More