DELLA Toyota

Working with Heather was a great experience. She made the purchase quick and easy. She took the time to really explain all the technology. Thank you! She made the purchase quick and easy. She took the time to really explain all the technology. Thank you! More

Heather did a terrific job guiding us into the purchase of a 2023 Tacoma, as well as taking our old 2008 Tacoma off our hands. Well worth the drive. And when the detailer was done, the slightly used 2023 w of a 2023 Tacoma, as well as taking our old 2008 Tacoma off our hands. Well worth the drive. And when the detailer was done, the slightly used 2023 was as clean as a whistle! Very pleasant experience overall. More

Heather at DELLA Toyota is Plattsburgh was amazing. Superb customer service, very friendly and she made me feel special. A big thank you to John as well. All the staff I interacted with were top no Superb customer service, very friendly and she made me feel special. A big thank you to John as well. All the staff I interacted with were top notch. You guys ALL rock!!! More

Pleasure to do business. Heather was genuine and very helpful with all my questions. Heather listened to what I was looking for and what I needed in the suv. Heather was genuine and very helpful with all my questions. Heather listened to what I was looking for and what I needed in the suv. More

Awesome place to deal with. Super fast to get back with you and took my list of requirements for a vehicle seriously and made sure that everything was taken care that day plus a Super fast to get back with you and took my list of requirements for a vehicle seriously and made sure that everything was taken care that day plus appt for future service appointments were done as well! More

Heather was outstanding to work with for my recent purchase. After I told her that I was a couple hours away and wanted to make a deal before making the trek, she did everything possible to make the p purchase. After I told her that I was a couple hours away and wanted to make a deal before making the trek, she did everything possible to make the process easy. Very friendly and quick responses and we had a deal agreed to mostly through emails and txts within a couple hours. When I arrived at the dealership, everything was ready to go, so there was no wasted time on pickup. John was also very easy to deal with, quick and to the point with finalizing the money part. After a very thorough review of all the features of my new tundra, I was extremely happy and on my way. Thank you! More

Had a great experience working with Heather. She found the vehicle I wanted and made the transaction easy and straightforward. She found the vehicle I wanted and made the transaction easy and straightforward. More

In general I am suspicious of Car Dealerships. I am nervous and expect to be lied to and made to feel like a sucker, certainly with me being a rather senior senior. I was relieved, then, to meet Z I am nervous and expect to be lied to and made to feel like a sucker, certainly with me being a rather senior senior. I was relieved, then, to meet Zachary Miller, Sales Associate at DELLA Toyota in Plattsburgh, NY. Right from the start I knew I was dealing with somebody who would ASSIST me; not just sell (or con) me. Although maybe arbitrary, Zach did not "look" like a car salesman (although I would not be able to describe how such person looks like) My goal was to sell my present car and buy a used Toyota. With Zach's help, I was able to hold on the minimum price I demanded for my Hyundai. He made me feel comfortable throughout and was patient explaining technical details of the vehicle. Important, because I know NOTHING about cars, other than that they (normally) have 4 wheels. What with my used Toyota hardly used, I felt more than satisfied with my buy. Zach is going to explain more about the Media stuff in the car next week, which shows that his care does not stop after I have handed over a check. All with all, a great experience. I am sure that there are other good sales persons at DELLA, but you know what, if you have any depredations about buying a car, go to that dealer and ask for Zachary Miller. Tell him I said hi. More

Heather Garrow made the entire process quick and seamless. From the test drive to negotiations, I felt valued and appreciated. Jon closed the loan very quickly and made the process pleasant. The tea seamless. From the test drive to negotiations, I felt valued and appreciated. Jon closed the loan very quickly and made the process pleasant. The team also stayed late due to a work schedule change. I greatly appreciate the whole team! Thanks! Melissa C. More

This was our first time dealing with this dealership. It was a pleasure working with Heather Garrow in sales. Most of our dealings were remote as we were out of state for much of the process. She kept us It was a pleasure working with Heather Garrow in sales. Most of our dealings were remote as we were out of state for much of the process. She kept us well informed in every way possible. More