DELLA Toyota

One of the best Toyota dealerships I've ever worked with, and I've been buying these cars for 30yrs. Heather Garrow has been our sales associate for years, and I wouldn't trust anyone else with my car purcha and I've been buying these cars for 30yrs. Heather Garrow has been our sales associate for years, and I wouldn't trust anyone else with my car purchases! Awesome experience all the way! More

I first stopped into Della Toyota on a very cold day in March 2024. Heather met me outside despite the frigid temps. Having invited me inside to discuss possible trade options, Heather took her time in hel March 2024. Heather met me outside despite the frigid temps. Having invited me inside to discuss possible trade options, Heather took her time in helping me. Not once did I feel pressured to make a decision by Heather. I left the dealership that day without purchasing a vehicle. Over the next few months, Heather reached out on a couple of occasions to check in with me. She did so in a manner which let me know she was available to help if I needed but without being obtrusive. In August, I reached out to Heather as I saw a vehicle in production that I was interested in. Heather completed the sale with me in September. I was very satisfied with the process and in particular Heather's approach. This is the 4th new vehicle I have purchased, and it is rare to find someone that isn't overly assertive when trying to sell a car. I appreciate Heather's guidance and support throughout the buying process. More

Heather was amazing. I’m a first time car buyer and she was so patient with me and answered all of questions. She is knowledgeable and very friendly. I came in on a Thurs I’m a first time car buyer and she was so patient with me and answered all of questions. She is knowledgeable and very friendly. I came in on a Thursday looking for a car, left Saturday with a brand new Corolla Cross. Couldn’t have asked for a better experience! More

Heather went above and beyond when I asked her to find a RAV4 Prime in a certain color. She was persistent and was able to swap the car from another dealership for a car she had on the lot. She made my bu RAV4 Prime in a certain color. She was persistent and was able to swap the car from another dealership for a car she had on the lot. She made my buying experience easy. I would highly recommend her to anyone looking to purchase a vehicle 😊. More

I made an appointment to have an oil change and to rotate the tires. Brought the car in and waited 1 and 1/2 hours and the car had not even been taken into the garage yet to do the work. No communication t the tires. Brought the car in and waited 1 and 1/2 hours and the car had not even been taken into the garage yet to do the work. No communication that they were running behind or anything. Left before they could get to the service. Will not go back for service and will find another dealership when I am ready to buy another new car. VERY POOR SERVICE AND THE LACK OF COMMUNICATION IS APPALLING! More

It was a pleasure working with heather. I requested her based on other reviews and they were all spot on. I requested her based on other reviews and they were all spot on. More

Heather was very helpful. Got us into exactly what we wanted. She was also patient with us having 3 kids with us! Thanks again Heather Got us into exactly what we wanted. She was also patient with us having 3 kids with us! Thanks again Heather More

Rating this on the sales process, which was easy and pleasant. Heather was helpful, pleasant, knowledgeable and easy to work with. I arrived for my scheduled appointment, the car was ready to look at an pleasant. Heather was helpful, pleasant, knowledgeable and easy to work with. I arrived for my scheduled appointment, the car was ready to look at and drive and I left a couple hours later with new plates on the car and a NYS inspection. Very professionally handled and easy. Would buy another car from Heather in a second. More

Great experience! Heather Garrow was amazing, knowledgeable and accommodating. No nonsense! The sale and financing went smoothly and quickly. Thank you Heather, Mitch, Heather Garrow was amazing, knowledgeable and accommodating. No nonsense! The sale and financing went smoothly and quickly. Thank you Heather, Mitch, and Della! More

We are very happy with Della both their sales and service departments. We now have two Toyotas and we will continue to use Della's services going forward. departments. We now have two Toyotas and we will continue to use Della's services going forward. More