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DELLA Subaru

Plattsburgh, NY

4.9
118 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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118 Reviews of DELLA Subaru

April 03, 2025

I like atmosphere over there . people are friendly and willing to spend time to answer all the questions I have .Facility are clean .service are do well .Nice work keep going More

by Klex110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Sales person, Jennifer Cordick
March 26, 2025

Della was great working with on price and on trade in value that closer dealerships to me did seem to care. Everything went smoothly and everyone was great to work with. We did end up buying both a Cross More

by brpry171
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin,Mary, Jennifer Cordick
Mar 29, 2025 -

DELLA Subaru responded

Brpry171, we really appreciate your great feedback! Thank you so much for choosing DELLA Subaru of Plattsburgh as your first choice.

March 17, 2025

My service visit was completed in a timely manner. The service was done as I asked. Waiting area was clean and comfortable. A nice car wash. THANK YOU! More

by jdurkin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Mar 29, 2025 -

DELLA Subaru responded

Jdurkin10, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

March 11, 2025

Very pleasant experience buying our Subaru. Salesman went above and beyond to get us in a new Crosstrek with a payment we were happy with! More

by yakalis1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Mar 29, 2025 -

DELLA Subaru responded

Thanks for the positive star rating, Yakalis1985! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

March 03, 2025

Sales person is an idiot. Gabby should get the sale credit. If it wasn’t for her I would have gone elsewhere More

by Alfredmartelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby
Mar 29, 2025 -

DELLA Subaru responded

Alfredmartelle, we really appreciate your great feedback about Gabby! Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

February 26, 2025

Della was great. Unlike other dealers in Vermont they where willing to negotiate over phone/text and email and honor the lease special that Subaru was advertising. More

by Jason LaFrance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin, Jennifer Cordick
Mar 29, 2025 -

DELLA Subaru responded

Jason Lafrance, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. -Jennifer Cordick, DELLA Subaru, GSM

January 31, 2025

Thanks, Della Subaru! I’m thrilled to have a new car! This marks my fourth Subaru, which speaks volumes about the brand’s reliability and appeal—Subaru must be doing some More

by ACD07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson-Bond, Mary-Frances Ryan
Mar 29, 2025 -

DELLA Subaru responded

Acd07, thank you for your kind words! We're happy we could help. Thank you so much for choosing DELLA Subaru of Plattsburgh as your first choice for service!

January 20, 2025

I recently purchased a 2024 Subaru Crosstrek Premium from Della Subaru, and I couldn't be happier with my experience! From the moment I walked in, the staff was welcoming and attentive. The dealership had a More

by Snephew1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 29, 2025 -

DELLA Subaru responded

Snephew1024, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2025

Trying to get a safety issue taken care of . Electrical pump needed no part till March ! Ok to drive ?!? More

by Dragonfly0858
Recommend Dealer
No
Employees Worked With
Karen -kind but had to call again she never got back to me and then gave me to John? Who never got back to me
Mar 29, 2025 -

DELLA Subaru responded

Dragonfly0858, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. We want to regain your trust and your business so please reach out to us at (518) 561-7400. We will work with you to resolve this matter to your satisfaction.

January 11, 2025

The sales and management staff at Della Subaru were easy to work with. Della Subaru has competitive pricing and great customer service. I checked in with other Subaru Dealers in my area and they either woul More

by 25Wilderness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Olsaver-Ploof, Mary-Frances Ryan
Jan 24, 2025 -

DELLA Subaru responded

25wilderness, we really appreciate your great feedback! Thanks so much for mentioning Joseph and Mary! We look forward to seeing you in service! Jennifer Cordick GSM DELLA Subaru

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