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DELLA Subaru

Plattsburgh, NY

4.9
106 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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106 Reviews of DELLA Subaru

September 24, 2024

We enjoyed our experience at Della Subaru and love our new Subaru Forester! Justin, our sales rep, was happy to show us the Forester we were interested in. He took the time to explain all the great feat More

by maitner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin LaPorte
Oct 05, 2024 -

DELLA Subaru responded

Maitner, we really appreciate your great feedback! We want all our customers to feel this way when leaving our dealership!

September 24, 2024

Brandi outstanding sales person! Mary knew what she was talking about . Both an asset to dealerships More

by rodriguezd126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary
Oct 05, 2024 -

DELLA Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Rodriguezd126. Thank you and we hope to see you again!

September 23, 2024

Friendly knowledgeable and fun to work with ! Loved the interaction with every level of associates at the dealership. More

by J.J.Woznicki1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Rodriguez, Jennifer Cordick
Oct 05, 2024 -

DELLA Subaru responded

J.j.woznicki1, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

September 07, 2024

Alesha and Mary were very pleasant, helpful and knowledgeable about the purchase of my Forester. Would certainly recommend them to anyone interested in buying a car. More

by Just me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey and Mary Frances Ryan
Sep 29, 2024 -

DELLA Subaru responded

Just Me, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Thanks for mentioning Alesha and Mary! -Jennifer, GSM

September 03, 2024

Service was impeccable as usual. Staff were friendly and knowledgeable. That's why I LOVE my Subaru❤✌😉 More

by rules1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Sep 06, 2024 -

DELLA Subaru responded

Rules1951, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing DELLA Subaru of Plattsburgh as your first choice for service!

September 01, 2024

Andrew and Mary and Casey are a great asset to Della Suburu in Plattsburgh. AWESOME. More

by bandits12981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Mary
Sep 06, 2024 -

DELLA Subaru responded

Bandits12981, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2024

All employees helped and was polite to me when I stopped and traded cars. Thank you all for your help. STEVE More

by ICEMOM2204
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JUSTIN, MARY and front desk LADY
Aug 31, 2024 -

DELLA Subaru responded

Icemom2204, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 20, 2024

All my dealings with Della Subaru have been absolutely superior. I have relied on the dealership for sales and service for over 20 years and have always been pleased with and thankful for the services t More

by akelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Jennifer Cordick
Aug 24, 2024 -

DELLA Subaru responded

Akelar, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership! Thank you for 20 years of loyalty to us. We appreciate you! I will pass on your positive feedback to both our sales and service departments. Jennifer Cordick General Sales Manager

August 16, 2024

Della Subaru was easy to work with, knowledgeable staff, friendly and made the car buying process a very pleasant experience! Would definitely recommend! More

by Alissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi, Justin , Jennifer Cordick
Aug 18, 2024 -

DELLA Subaru responded

Alissa, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2024

This was the third visit for air condition intermittent or non functioning at all!! It’s is becoming very frustrating!they check the mechanics of the system now i believe they need to check control and ele More

by Wgmm12941hot in subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Aug 16, 2024 -

DELLA Subaru responded

Wgmm12941hot In Subaru, We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please feel to call us, and be sure to ask for me so that I can help! Casey Colburn Service Manager 518-324-8400

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