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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,706 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,706 reviews

April 11, 2025

On the day of the service, I had a coupon which I forgot to mention at the time of the service was being performed. My take-in person also failed to ask me if I had any coupons. When I arrived home, half More

by Pritam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback, and we're sorry for the inconvenience you experienced. We strive to make every interaction as smooth as possible, and we understand how frustrating it can be when things don’t go as planned. We'll pass your suggestion along to our team to improve our service in the future. Please feel free to reach out to us directly so we can verify if the credit was applied to your next service and ensure that you're taken care of. We truly appreciate your business and hope to serve you again soon!

April 10, 2025

As a first time dealership buyer, I am very satisfied with the service Avi offered along with the rest of his team at DCH Toyota. Everyone was thorough with providing all information, I didn’t feel press More

by Russ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that Avi and the team at DCH Toyota made your first dealership purchase a positive one. We always aim to provide clear information without pressure, and we're glad that resonated with you. We appreciate your feedback and look forward to serving you again in the future!

April 10, 2025

Outstanding. My first new car buying experience at age 73. Well worth the wait. Comforting More

by WARRENSCHLESINGER
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avi Avitan
Apr 10, 2025 -

DCH Wappingers Falls Toyota responded

Congratulations on your new car, and thank you for sharing your experience with us! We're so glad to hear that your first new car purchase was such a positive and comforting experience. It was our pleasure to assist you, and we're thrilled you chose us for this milestone. Enjoy your new car!

April 10, 2025

Long time customer. TX. I liked the video tour of the tires, brakes, oil change & rotation More

by Pappaslouis77
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Apr 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for being a loyal customer! We're so glad you liked the video tour of the tire, brake, oil change, and rotation services. It's great to hear that you found it helpful! We always aim to provide transparency and keep you informed. We appreciate your continued trust in us and look forward to serving you again soon!

April 09, 2025

First time at this facility. Good experience would recommend and will be back and I don’t have any more words More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My guy not there
Apr 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for choosing us! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!

April 09, 2025

Very courteous and professional staff. From the initial check in, to the service reps, they keep you informed throughout the process. More

by MDL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad to hear that our team provided you with courteous and professional service. Keeping you informed throughout the process is important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!

April 08, 2025

Very courteous and professional They were timely and gave a clear indication of expected costs before starting More

by GILLAH
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Apr 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad to hear that you had a positive experience with our team. We strive to provide clear communication and excellent service every time. We appreciate your support and look forward to assisting you again in the future!

April 05, 2025

He was very upfront and disclosed all important terms conditions and information in a very professional manner and handled my transaction with the utmost precision and accuracy. A pleasure to work with a More

by PETEMANNESE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience and that everything was handled with professionalism and care. It was a pleasure working with you, and we truly appreciate your trust. If you need anything else in the future, don’t hesitate to reach out!

April 05, 2025

Made a 1pm appointment a week ahead of time for a third brake lite fix. Arrived 30 minutes early and truck was not taken in for service until about 2:30. So much for appointment/schedule integrity. More

by AJPISAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 04, 2025

I really enjoyed working with Raymond Hess. He took care of me and my family and was very accommodating. He is very knowledgeable and helped me get the best deal possible. More

by PHURD27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Hess
Apr 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Raymond took such great care of you and your family. It's wonderful to know his knowledge and dedication helped you get the best deal. We'll be sure to pass along your kind words to him!

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