
DCH Toyota of Torrance
Torrance, CA
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764 Reviews of DCH Toyota of Torrance
Great Dealer Great place, Robert the salesperson was really friendly, and snswer all my questions. He also help me reduce my payments on my 2012 grand cherokee, Great place, Robert the salesperson was really friendly, and snswer all my questions. He also help me reduce my payments on my 2012 grand cherokee, More
reliable and very accomodatung Thank you Philip rivera such a good person and very good in what he is doing.i purchase 2013 corolla s certified .he is really passionate in what he i Thank you Philip rivera such a good person and very good in what he is doing.i purchase 2013 corolla s certified .he is really passionate in what he is doing very professional. So if your looking for an honest guy look for Phillip rivera. Thank you an more power. More
I'll be buying here again!!!!! After spending weeks looking for a vehicle on the Central Coast, I was referred to DCH Toyota of Torrance. I called them to see if they had a vehicle After spending weeks looking for a vehicle on the Central Coast, I was referred to DCH Toyota of Torrance. I called them to see if they had a vehicle close to what I was looking for. The salesman I talked to went above and beyond to find me the vehicle I wanted. I packed up the family and made the 5 hour drive to look at our potential new vehicle. Ray Murillo not only had the vehicle ready for us but took extra steps to ensure we were pre approved, and had already come up with an amazing deal for us. There was none of the high pressure "step into my office" b.s. That I found at every other dealership and needless to say, we are the proud owners of a new vehicle. I will definately be buying here again and recomending Ray to my friends........ Brian Kirker More
Worst experience ever!!!!! Sales rep Andy Bravo was not forthright in the pricing offered and it was quite obvious that he was trying to take advantage of someone who he thought Sales rep Andy Bravo was not forthright in the pricing offered and it was quite obvious that he was trying to take advantage of someone who he thought didn't know any better. A lease payment for a new Camry should NOT be $700 per month The fact that he offered a significant drop down to $450 via a phone call as I was driving away further proves that they are only trying to make as much off of people they can. This dealership needs to retrain their sales team on how to actually close a deal the right and fair way. Later that very same day I ended up getting my Camry at Southbay Toyota - Gardena on western. They treated me fair and I ended up with a payment way less than 450.00 - No gimmicks or BS. The team at Southbay turned a bad day into a pleasurable experience. More
Buying A New Car My wife and I came in here after contacting Sandra over the phone. I simply gave her some of my information and told her what we are looking for, aft My wife and I came in here after contacting Sandra over the phone. I simply gave her some of my information and told her what we are looking for, after I submitted all the information needed to get the ball rolling she said she would call me back in about 10 minutes. I did not know Sandra nor did my wife previously from coming in. She called me back like promised and discussed with me some of the options over the phone( as much as possible of course), she then set up a time for the 2 of us to come in the same day. As we arrived she and the whole staff were very friendly and very knowledgeable, we saw the car that we wanted, went over all the features, packages, etc. and drove off in our brand new Prius. Our overall experience was 100% customer service with a smile the whole way and couldn't be happier. We highly recommend DCH Toyota of Torrance and would like to say Thank You again Sandra and the whole staff. More
Awesome Customer Service I recently took my Scion xD in for routine service, I was actually going to take my car somewhere else because I personally feel DCH is a little price I recently took my Scion xD in for routine service, I was actually going to take my car somewhere else because I personally feel DCH is a little pricey. MY service Advisor was Larissa Wong. Larissa was great!! Very personable, friendly, knowledgeable and took great care of me. I am a firm believer in customer service, honesty and reliability. My experience at DCH was seamless, they did a great job servicing my car, were able to find other repairs that were covered under warranty, and my car was completed before time promised. Everyone I dealt with at DCH were very professional, friendly and all about customer service. Keep up the strong work Larissa, because of you and the staff at DCH and their commitment to customer service I will definitely be going back to DCH Torrance. Thank you, Chris More
Great Salesman and Dealership! Bad sales manager Keith was a very nice, honest, and understanding salesman who was on "MY SIDE" ...the sales manager tried to oversell and overprice in every way possi Keith was a very nice, honest, and understanding salesman who was on "MY SIDE" ...the sales manager tried to oversell and overprice in every way possible, but couldn't get through after making me wait for over 4 hours, going back and forth with bogus prices and offers. Nothing was getting through to the manager up to the point I was on the verge of getting up and walking out. Overall a very nice dealership with nice and courteous staff. Keith got me the price I asked and followed through with several of my needs after the deal was complete. Had a great experience with Keith and will return to him and recommend my friends. More
From the front door, to the Capuccino, to the test drive, to the signing of my papers, my experience at DCH was great! Everyone was so nice! The only way you can top it is if you add fresh baked cookies next to the signing of my papers, my experience at DCH was great! Everyone was so nice! The only way you can top it is if you add fresh baked cookies next time. I love my new FJ Cruiser! Thanks! More
Thank you to all the staff, and especially Mr.Carl Boyd for his outstanding customer service. Because of people like yourselves, I keep going back to DCH Toyota Torrance! for his outstanding customer service. Because of people like yourselves, I keep going back to DCH Toyota Torrance! More
I walked into the service center for 10,000 mile maintenance and Tameara was very kind and helpful. She even followed up with a phone call to make sure everything was okay. Can't find better ser maintenance and Tameara was very kind and helpful. She even followed up with a phone call to make sure everything was okay. Can't find better service than here. Thank you Tameara :) More