
DCH Toyota of Torrance
Torrance, CA
Filter Reviews by Keyword
By Type
759 Reviews of DCH Toyota of Torrance
Mr. Daniel P. is making himself a great ambassador for the brand. Daniel is friendly, professional, and very knowledgeable at what he does. He should be recognized for the many contributions he's making t the brand. Daniel is friendly, professional, and very knowledgeable at what he does. He should be recognized for the many contributions he's making to the company and team. Mr. Daniel has been a consummate professional and extremely helpful since the day I met him. His work ethic and attitude about his job should be useful future training of new staff members. KUDOS SIR! SHOULD YOU HAVE FURTHER QUESTIONS PLEASE FEEL FREE TO REACH OUT TO ME AT 929-251-3303 Q More
I recently purchased a Prius from DCH Toyota, and the experience was fantastic! The sales and financing team were professional, and made the process smooth and stress-free. Highly recommend this dealers experience was fantastic! The sales and financing team were professional, and made the process smooth and stress-free. Highly recommend this dealership to anyone looking for a great car-buying experience! More
The service employee should enhance their customer service skills and provide clearer explanations regarding future services. As someone with no mechanical experience, I need a detailed explanation of service skills and provide clearer explanations regarding future services. As someone with no mechanical experience, I need a detailed explanation of what needs to be done or what parts need to be replaced on my vehicle, rather than just receiving an email or a piece of paper. While the information I received was somewhat useful, I believe it's more personal to be told in person what is necessary to fix my car. Additionally, all special coupons for services should apply to all vehicles in the household, not just one. Thank you More
The service advisor was friendly. I believe the service that was recommended was in fact necessary. Charges were approved by me before the service was started. The service was compl I believe the service that was recommended was in fact necessary. Charges were approved by me before the service was started. The service was completed in a timely manner. The only concern I have is a repeated problem where the cost of replacing the auxiliary battery on my Prius is quoted at a much higher price because of a misunderstanding by the service advisors of exactly where the auxiliary battery in my car is located. It is located in the engine compartment, not in the back with the power battery. I like having my car serviced at the dealer where I purchased the car, but overall I believe the service costs are higher than what would be charged at an independent service provider. More