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DCH Toyota of Oxnard
Oxnard, CA
558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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558 Reviews of DCH Toyota of Oxnard
July 22, 2012
After attempting to get my message across to several other dealerships in the area, and searching online for a vehicle that met my needs, I was led to DCH Toyota from Capital One, as an incentive to gai other dealerships in the area, and searching online for a vehicle that met my needs, I was led to DCH Toyota from Capital One, as an incentive to gain a car loan with them (as a lendor), and more specifically, through DCH Toyota of Oxnard. Mr. Al Gaines being their internet sales manager. Very approachable, no "beating around the bush", kind hearted, easy to get along with. He listened to our story, albeit brief (as we'd done the rounds with at least 5 other dealerships), and gave us a straight forward answer. Walking with us through the 6 hour process, answering questions, taking care to cross all the T's and dot all the I's. We drove away with a very nice car, and a plan to use this as a stepping stone for something bigger down the line. Thanks Al! More
by danielrichman
Employees Worked With
Al Gaines
July 06, 2012
Ron was friendly, professional, and courteous. Where some dealers look for the first signs of a sale or bail, Ron was simply there to help me look at cars, anything from a Prius to a Sienna. In the end I dec dealers look for the first signs of a sale or bail, Ron was simply there to help me look at cars, anything from a Prius to a Sienna. In the end I decided upon a Camry Hybrid and got exactly what I wanted with a decent price to boot. I would recommend Ron to anyone. More
by Sovann
Employees Worked With
Curt Carlson, Ron Parks
July 02, 2012
If you are trying to do some comparison shopping online, these guys really suck. They take forever to get back to you, don't ever give you any details on the vehicle that you want to buy and just feed you c these guys really suck. They take forever to get back to you, don't ever give you any details on the vehicle that you want to buy and just feed you crap to come down to the dealership so they can scam you. Don't waste your time with them. More
by warren_n_d
Employees Worked With
Rogelio
June 21, 2012
Never in my life had I been to a dealership before to buy a car. But when my 2002 Ford Escort's engine failed at 149k miles, I swore to only buy Toyota from that point on. I contacted the dealership and go a car. But when my 2002 Ford Escort's engine failed at 149k miles, I swore to only buy Toyota from that point on. I contacted the dealership and got e-mails back from a number of sales representatives but only Ron actually read my request and answered it appropriately. Seeing as my car failed, Ron drove from Oxnard to Camarillo and picked me up in his own car to bring me to the dealership. He was sweet and kind...not to mention funny and DIDN'T PRESSURE ME AT ALL! Being new to a dealership he could've given me the complete run-around and I wouldn't have known any better until after the fact. Instead he took my budget seriously, found me exactly the car I was looking for and even found the color I wanted (Black Sand Pearl 2012 Toyota Corolla). He got me an amazing price even with the set backs I presented him. I had an absolutely amazing day with him. I am extremely happy with my new car and look forward to doing more business with Ron in the future. If you need a new car, Ron is the only sales guy that won't "sell" you anything...he'll just help you get exactly what you need. Thank you Ron!!! Your selflessness today brought light to the true goodness of people and I am happy to know you! More
by spasquar11
Employees Worked With
Ron Parks
June 12, 2012
Ron was a great help in looking at new cars. There is not another dealer there that I would buy a new Toyota from. He was friendly and amiable, not too pushy, but really helped us find a car that was a best another dealer there that I would buy a new Toyota from. He was friendly and amiable, not too pushy, but really helped us find a car that was a best fit for us. He was a great dealer. More
by TTibbs
Employees Worked With
Ron Parks
June 12, 2012
Ron was very helpful throughout the car buying process. I have contacted him many times since buying my vehicle for answers to various questions. He has always taken the time to find any answer for me and re have contacted him many times since buying my vehicle for answers to various questions. He has always taken the time to find any answer for me and responded in a timely fashion. I highly recommend visiting Ron for your next purchase. More
by erik.stramblad
Employees Worked With
Ron Parks
June 12, 2012
My experience with DCH Toyota was a pleasure from the get go. I emailed several dealers in the LA area, some never replied or quoted the wrong trucks all together. Ron quoted me a great price on the truck go. I emailed several dealers in the LA area, some never replied or quoted the wrong trucks all together. Ron quoted me a great price on the truck I wanted, but it sold to someone else before I could get there. Ron worked with me to get the truck I wanted and I ended up with a better model and price than I expected on a lower end model. He was great! My whole experience with the Manager and finance department was great, I was in and out in 2 hours and on my way home in my new Tacoma! If you want a good deal on a Toyota, contact Ron, my guess is you will be very pleased as I am! More
by norm919
Employees Worked With
Ron Parks, , Ron Parks
June 11, 2012
Okay I am writing this to let everyone know that sometimes you have to take the time to talk to the right people. You can't allow a bad apple spoil the whole bunch as they say. I was unhappy with a sometimes you have to take the time to talk to the right people. You can't allow a bad apple spoil the whole bunch as they say. I was unhappy with a previous deal I made with DCH Toyota and yes I am very much at fault but being at fault doesn't excuse the dealership for taking advantage. Before this gets off on the wrong foot let me explain what happened to change my mind. I recieved a promotion from a nearby dealership Hyundai who said they would take my trade in blah blah. When I got there they said no way your upside down on that vehicle and would need at least 3k down. Then their finance manager suggested that I go to Toyota and have them return all the extra insurances and warranties that way I wouldn't be so upside down and it would cost me less to do a trade in. So taking that advice I went to DCH Toyota and I happened to talk to the finance manager and simply asked if he could remove my warranties and insurances to bring down the over all loan. He was puzzled why i would do this so I explained. Then he said wait this is not how we want a returning customer to feel so he had Paul Panz Specialist take me out to look at a 2012 Scion and I loved it then the finance manager worked with me on how to come up with the financing I can afford and how to get a loan even though my credit had taking a bit of a hit from the last time I was in. I have to say this was above and beyond my expectations. Thank you! More
by sanshu6
Employees Worked With
Paul Panz
June 08, 2012
Ron Parks made sure that I got exactly what I was looking for, down to the color and additional Package. He's a hard charger and do what it takes to ensure you walk out with a smile on your face. He was very for, down to the color and additional Package. He's a hard charger and do what it takes to ensure you walk out with a smile on your face. He was very honest and up front with me and made sure that I was comfortable with what I was buying and the price. Not once did he apply any pressure (Like the Yo-hos over on Johnson do). I'd definately recommend him to family and friends looking for a New or Used Vehicle as go back to him peraonally if I ever had the need for another vehicle. IMO, I don't think DCH truly knows thaty have a shining star her. Now they do. DCH as a whole has treated me fair and square. I bought a Honda CRV fom DCH Honda a few years ago and was impressed with them as well. That was my main reason for going to DCH Toyota. More
by Terry Snydert
Employees Worked With
Ron Parks
June 06, 2012
Al Gaines is an excellent salesperson whose strait-forward approach was appreciated. I highly recommend Al Gaines and you will be professionally assisted in getting your new Toyota.. strait-forward approach was appreciated. I highly recommend Al Gaines and you will be professionally assisted in getting your new Toyota.. More
by departsguy
Employees Worked With
Al Gaines
