DCH Toyota of Oxnard
Oxnard, CA
Filter Reviews by Keyword
By Type
558 Reviews of DCH Toyota of Oxnard
I give these guys at DCH Toyota of Oxnard an A+ !!! Ronnie Ray was like an old friend, great guy!!!He gave me options, listened to my priorities,was patient and understanding of my special circumstanse Ronnie Ray was like an old friend, great guy!!!He gave me options, listened to my priorities,was patient and understanding of my special circumstanses. I have been car shopping since 4th of July, 3 times i made it as far as "the office" and 3 was a charm there!! for 1 thing i love the openness of the dealership. I did not like the DCH Honda down the street, those little offices were awful! and Cindy was tooooo stand offish, with a take it or leave it attidude toward a Fit that was a contender. She told me ," I will sell this car by tomorrow, to you or someone else, so sign or dont sign." Totally different atmosphere at the Toyota dealer. He wanted me in the right car for me. Ron was fantastic!!!!! He even let me bring back a sub-standard model that i first took and upgraded me to "MY" car with no hassel. and the finance guy, ? Elyshia ?? great at his job!!! the best i worked with by far!! also, oh yea :) i got hungry during the signing process and didn't think the cookies (that looked great and i would enjoy later) were a good lunch so Ron gave me a ride to a Subway so i could get a sandwich!! talk about going the extra mile!!! The floor manager was very professional too. Liked him best of all the managers i worked with too. just overall a great team there. i still need some Xzillion coating applyed next week so will see about the service department....i feel in good hands. Thanks Toyota!! I LOVE MY YARIS!!!!! I'm turning heads and saving gas. Great expierence. ps please excuse my spelling and fix if you can, i guess i rely too much on spellcheck!:) LOL.. Good Blessings To Us All and to All A Toyota! More
Lee helped me 22 months ago with my new Prius. When the new Camry came out this year I really like it's look, not to mention it has every extra you can image. I called Lee about getting me an XLE and he new Camry came out this year I really like it's look, not to mention it has every extra you can image. I called Lee about getting me an XLE and he helped find exactly what I was looking for and I'm extremely happy with my choice. I was not very mobile due to some surgery but he rose to the occasion helping me by getting most of the paper work done before I even got to the dealership. I love working with Lee, that is why I used him again with this new purchase. I love my new car, my sales rep and the dealer ship! More
DCH Toyota of Oxnard is committed to making my visit a pleasant one. That is why we purchased our last two vehicles at DCH Toyota of Oxnard. Both were very easy transactions, no pressure, haggle, in fact pleasant one. That is why we purchased our last two vehicles at DCH Toyota of Oxnard. Both were very easy transactions, no pressure, haggle, in fact a pleasure to buy from this dealership. We have since become loyal, lifetime customers. We only have cars serviced by the dealership. The parts and service staff are very knowledgeable, courteous, friendly and professional. Josh De La O is exceptional. And so is Randall Holt. They always treat us like family. And for these reasons, we will continue to do business with DCH Toyota of Oxnard. I would gladly recommend them to anyone even thinking of purchasing or servicing a new vehicle. They are truly the best! More
We have purchased several new cars over the years and this was by far the best experience we have had. We brought the kids with us because were just planning on "looking"! When others might avoid a cust this was by far the best experience we have had. We brought the kids with us because were just planning on "looking"! When others might avoid a customer walking in with three kids under 8, Ron Parks walked right up to us and made the entire family feel part of the process. Ron showed us the Tundra we were looking for and we decided to get it. The entire staff then went in to action to keep the kids occupied while we processed the paper work including balloons, cookies, the remote for the TV,airplanes and hot chocolate! Thanks Ron and the entire DCH Toyota of Oxnard team! More
I was very pleased with my experience at this dealership. The price I was given over the phone/internet was essentially the price I paid for my new Camry. The price I was given over the phone/internet was essentially the price I paid for my new Camry. More
Went in for an oil change... Was made aware of a slight coolant leak. Raymond told me that it was safe to drive since they had topped off fluids. On my way back home to Long Beach, Major warning light came coolant leak. Raymond told me that it was safe to drive since they had topped off fluids. On my way back home to Long Beach, Major warning light came on. There was no coolant in the car. Had to spend $40 @ nearest Toyota dealership since i was told the car takes 2 containers...Informed Raymond, wanted a refund. Raymond said he would get back to me right away and after a few weeks i made several attempts to contact him. When i finally got a hold of him he said he had been "busy". Was then told i could take it or leave-it with a $40 "store credit" to make up for it. When i wanted to use credit towards their $24.99 Oil change...was informed i couldn't since they were running a special. Not wanting to wait until their special was over i then spoke with Chris (Parts & Service manager) and was told if i wanted to use my "store credit" i had to pay full price for the oil change...$40. This is a joke. What a bunch of games. Your customer service is awful. More
Ron Parks is fantastic to work with. No high pressure, really listens to what you want and works very hard to get you the best deal - and we had scoured all the Toyota dealers in Ventura County so we knew really listens to what you want and works very hard to get you the best deal - and we had scoured all the Toyota dealers in Ventura County so we knew what other dealers were willing to do for us. We feel that he went out of his way to get us the vehicle we wanted - had to do a fast trade to get the car from another dealership. Would definitely work with Ron again in the future. Also, we did not understand the audio/bluetooth system in the car, took it in to Ron, on a Sunday a few days after the sale and he spent a good 1.5 hours working with us to get it set up correctly. His help was much appreciated - he could have had us come back to the service department but helped us immediately. He's the best and we highly recommend him as your Toyota salesperson. Sherry and Hector More
Al was very straightforward and helpful. He test drove the car for us before we drove in from Santa Clarita, just to make sure there wouldn't be any surprises, and so that he could answer any questions we the car for us before we drove in from Santa Clarita, just to make sure there wouldn't be any surprises, and so that he could answer any questions we had. Very good experience all around. More
Great from the time you get on the lot. Luke had excellent knowledge of the cars, was readily available if I needed assistance, but was not pushy at all. He made sure to show me everything that was excellent knowledge of the cars, was readily available if I needed assistance, but was not pushy at all. He made sure to show me everything that was similar to what I was looking for so I was well educated. I cannot say enough about the service that was provided. I would highly recommend anyone considering a Toyota purchase use Luke at dch. More