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DCH Subaru of Thousand Oaks

Thousand Oaks, CA

4.8
227 Reviews
Call Dealership (850) 367-5295

3725 Auto Mall Drive

Thousand Oaks, CA

91362

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227 Reviews of DCH Subaru of Thousand Oaks

November 20, 2024

The people that work there are very friendly. But the suggested repairs are mostly not necessary and are almost insulting. I’ve worked on a lot of cars so I know what’s needed. I have a parasit More

by rhurbi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
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November 20, 2024

Jasmin Lawson was an excellent advisor. The entire staff was terrific. As a senior,I often shop via coupons. Your coupon brought the dealership cost down and met competitor's pricing. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Lawson
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November 18, 2024

DCH Subaru has consistently provided me truly exceptional customer service and the highest quality factory maintenance services and repairs. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lopez
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Nov 18, 2024 -

DCH Subaru of Thousand Oaks responded

Paul, thank you for your kind words! We're delighted to hear that you've consistently received exceptional service at DCH Subaru of Thousand Oaks. We look forward to serving you again in the future!

November 18, 2024

Nice people, they do a great job and are always friendly and helpful! I highly recommend this dealership More

by sbenedon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine
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Nov 18, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for the glowing recommendation! We're happy to hear that our team at DCH Subaru of Thousand Oaks provided friendly and helpful service. We look forward to assisting you again in the future!

November 16, 2024

Service advisor Juan was excellent. He described the services to be performed and did not try to sell me something I did not need. More

by NP Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 18, 2024 -

DCH Subaru of Thousand Oaks responded

We're happy to hear that Juan provided you with excellent service at DCH Subaru of Thousand Oaks. It's great to know he was transparent and helpful throughout your visit. Thank you for sharing!

November 16, 2024

From service to parts, shuttle everyone was very customer friendly. This is my first Subaru and so far very happy knowing if I need help this dealership is here for me. More

by Plfregoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Nov 18, 2024 -

DCH Subaru of Thousand Oaks responded

Plfregoso, we're pleased to hear that our team at DCH Subaru of Thousand Oaks has made your first Subaru experience a positive one! We're always here to help whenever you need us. Enjoy the ride!

November 14, 2024

We had service requiring us to leave our car for several days. They offered us a loaner and communicated throughout the service time. Jasmin was our service Manager. More

by Westhills
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Report | Print
Nov 14, 2024 -

DCH Subaru of Thousand Oaks responded

We're delighted to hear that Jasmin and the team at DCH Subaru of Thousand Oaks provided excellent service and kept you informed throughout. Thank you for sharing your experience, we're always here to help!

November 14, 2024

Very professional. Thorough explanations as to condition of repairs. Car drives very smoothly and there is no engine noise. It cost us a lot to get the engine fixed. We More

by Westhills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamille
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Nov 15, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for sharing your experience with us! We're glad to hear that our team at DCH Subaru of Thousand Oaks provided thorough explanations and got your car running smoothly. We appreciate your trust in us, and we're here if you need anything else!

November 11, 2024

I decided on DCH Subaru because at the time I was shopping for a lease, they were the only dealer not marking up their prices 10-15k. I don’t regret my choice. I have thoroughly enjoyed my experience More

by jarrodb1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Nov 11, 2024 -

DCH Subaru of Thousand Oaks responded

We're delighted to hear that you had a positive leasing experience with us at DCH Subaru of Thousand Oaks! It's great to know you're enjoying your Crosstrek and our team is keeping it in excellent condition. Thanks for choosing us!

November 11, 2024

Grant did a great job to inform of the issues my car had, recommended needed services, and put me in a rental car which was super convenient. More

by Paolarodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Nov 11, 2024 -

DCH Subaru of Thousand Oaks responded

Paola, we're glad to hear that Grant provided you with excellent service and made your experience at DCH Subaru of Thousand Oaks convenient. Thank you for sharing your positive feedback!

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