DCH Subaru of Riverside
Riverside, CA
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Simple quick and fair Made the buying process fair & honest without any game playing. Unlike when I bought my original Subaru from san Bernardino Subaru who lied to me at e Made the buying process fair & honest without any game playing. Unlike when I bought my original Subaru from san Bernardino Subaru who lied to me at every step of the way More
Great Service We have had great service through DCH Subaru on many occasions. Great customer service and quality work. It is the only place I trust for my Subaru Ou We have had great service through DCH Subaru on many occasions. Great customer service and quality work. It is the only place I trust for my Subaru Outback. More
First service on my new Forester. I made an appointment with service dept......they got me in and out in the time (Less than 1 hour) that I requested. Service was completed while I w I made an appointment with service dept......they got me in and out in the time (Less than 1 hour) that I requested. Service was completed while I waited! More
Fastest and BEST car buying experience Pro: QUICKEST in and out in purchasing a car EVER. I literally timed them and I was in and out in 2.5 hours, to include a test drive, them cleaning an Pro: QUICKEST in and out in purchasing a car EVER. I literally timed them and I was in and out in 2.5 hours, to include a test drive, them cleaning and filling up the car, and doing the car introductions showing me the system. Matt Kraft is a total car guy and knows cars. I walked out of a dealership the day before because the dealer knew less than I did. I was happy that I did not have to correct Matt on the trim model of the vehicle I wanted. Although Matt didn't want to discuss cost or anything online except promising me that he will make sure he won't lose my sale to cost....but I needed to show up at the shop before he'd negotiate. I hesitated because it's a trap....BUT...Matt and the management team delivered on his promise plus some. Con: I can honestly say...NONE. Back to Pro....I got the negotiated price I wanted to pay with no back and forth. I did my research and walked in with the price I wanted to walk out with and Matt made it happen. THE BEST car buying experience EVER...and I have 5 vehicles and just bought 3 in the last two years. This was such a great experience, I will be pre-ordering my next car with Matt when a 2018 releases. More
Good work, Nick! Nick did a great job describing the specifications of the vehicle. He was friendly, polite, and professional. He made sure the vehicle was ready, and Nick did a great job describing the specifications of the vehicle. He was friendly, polite, and professional. He made sure the vehicle was ready, and even after closing the sale he still offered to go over all the functionality of the vehicle prior to me departing. I declined, but I greatly appreciated that he was willing to familiarize me with the vehicle even after I signed the docs. Nick has great potential. More
Gave me a deal I couldn't refuse Real nice low key salesperson. Tested a used forester. Tested a new legacy. Sat in a few others. We were there just to drive a legacy , then leave to Real nice low key salesperson. Tested a used forester. Tested a new legacy. Sat in a few others. We were there just to drive a legacy , then leave to test a camry. But when we have them a "number" we didn't think they would accept. ..they did...so we drove off in a 2017 legacy. Even the salesman made sure the car was super clean..wiping it down himself. More
Purchase of 2009 Forester Matt, Allen, and Amin were helpful, honest, knowledgeable, and easy to deal with. I would buy from them again! No pressure sale, just knowledgeable, Matt, Allen, and Amin were helpful, honest, knowledgeable, and easy to deal with. I would buy from them again! No pressure sale, just knowledgeable, helpful, and experienced. More
low or no pressure professional group we were buying our teenager a reliable car & the subaru impreza was on or near the top of every review- being a member of costco savecar program led u we were buying our teenager a reliable car & the subaru impreza was on or near the top of every review- being a member of costco savecar program led us to riverside subaru-in short order matt kraft of riverside subaru called me, set an appointment & off i went- once at dealership matt was tied up with another customer but gordon lai had me in an impreza for test drive & away we go- gordon went over the strong points of subaru i.e. consumer reports most reliable, top resale value, safety and of coarse outstanding gas mileage- once we arrived back at the dealership there was no arm twisting just a price and options like leasing vs buying and within an hour and fifteen minutes we were writing the deal- from there i signed with the finance manager amin noori, met with the sales manager scott & made arrangements to come back to pick up the car with my wife- went back to the dealership to pick up the car & matt kraft was made sure he went over the finer points of the car with my wife- great experience & I would & will recommend this group to my friends & family howard w., upland ca More
Buying a 2016 Forester has never been more pleasant! My wife and I recently purchased a 2016 Subaru Forester from DCH Subaru of Riverside. We had the pleasure of working with Matt Kraft, Gordon Lai and A My wife and I recently purchased a 2016 Subaru Forester from DCH Subaru of Riverside. We had the pleasure of working with Matt Kraft, Gordon Lai and Amin Noori. Matt and Gordon gave us the necessary information to pick out the perfect car and Amin helped us finalize an awesome deal. We highly recommend DCH Subaru of Riverside and don't forget to ask for Matt, Gordon or Amin for help! More
Great service and excellent knowledge By far one of the best experiences I've had with a dealership. After an awful experience at another local Subaru dealership I went in with my guard up By far one of the best experiences I've had with a dealership. After an awful experience at another local Subaru dealership I went in with my guard up. I am rather young and am often not treated right at dealerships with the thought that I'm unable to afford any of their cars. But that wasn't the case here. They found me exactly what I was looking for to the letter and not once questioned my ability to pay for it or insinuate that I would default on a loan (as the last dealership had done). They were very friendly and patient with me through the whole process even when hiccups happened but they weren't phased and continued plugging along so I could drive away with my perfect car. Wonderful experience and if you need a car talk to Daniel. He knows his cars and isn't afraid to let you really test drive these beautiful cars. Thanks guys! More