DCH Subaru of Riverside

Had a fun time buy our car Daniel did a great job selling us a car. He was not pushy just a lot of fun. We waited a long time to buy a new car and are very happy driving our 201 Daniel did a great job selling us a car. He was not pushy just a lot of fun. We waited a long time to buy a new car and are very happy driving our 2017 Subaru Outback. Just drove 1800 miles to and from Oregon and was a very smooth ride More

Excellent Service I've been waiting for the 2018 Crosstrek 2.0i Limited for quite a while, and have inquired with various SoCal Subaru dealerships through a 5 month per I've been waiting for the 2018 Crosstrek 2.0i Limited for quite a while, and have inquired with various SoCal Subaru dealerships through a 5 month period. I was on a very short timeline as I plan on moving out-of-state, and needed a dealership to provide me the 2018 model both immediately and at a reasonable price. After presenting to Matt at least one of the price quotes I had previously been offered, he was quick to point out that while other dealerships were offering me great (i.e. cheaper) prices, he instead was offering me a better deal. Moreover, the vehicle was available at DCH Riverside much sooner than at the other Subaru dealerships I had inquired with. Matt, as well as Daniel and Amin, were all very understanding of my immediate need for the car, and worked to make sure the entire reservation/purchasing process was both efficient and easy. I couldn't have asked for better customer service. More

Excellent Experience I have been using the dealership where I bought my car for the services I paid for in advance and was happy with them about half the time. The last ti I have been using the dealership where I bought my car for the services I paid for in advance and was happy with them about half the time. The last time I attempted to get an appointment, they were going to call me back on 3 occasions and never did. I reached out to DCH Subaru of Riverside and they fit me in for the next day since I was leaving the following weekend for a trip. Ruben let me know what they were doing, how much the estimate was and when I could anticipate having my car back. My car was finished within 10 minutes of the time I was told, at the price I was told. The only negative I would say would be there were not enough chairs for all those who were waiting. I will use Ruben as well as this dealership again. More

Great Customer Service Ruben in Service and Jesus in Parts were a great help. They shared their expertise and expedited my service request as promised. They were transparent Ruben in Service and Jesus in Parts were a great help. They shared their expertise and expedited my service request as promised. They were transparent throughout the whole process and communicated well with their procedures and prices. More

Needs better customer service and phone skills I called to see about getting an oil change and the man on the phone was very uncooperative. I'll find a different Subaru dealer. I called to see about getting an oil change and the man on the phone was very uncooperative. I'll find a different Subaru dealer. More

12,000 mile check-up. Easy to get my appointment time. My wait time was short. I felt confident in Chris the DCH service Rep He was pleasant and professional. Easy to get my appointment time. My wait time was short. I felt confident in Chris the DCH service Rep He was pleasant and professional. More

Excellent Service Arrived early, No problem, they would fit us in early. Ask for directions to a Denny's or breakfast place walking distance, no worries they say, we wi Arrived early, No problem, they would fit us in early. Ask for directions to a Denny's or breakfast place walking distance, no worries they say, we will drop you off and pick you up. They dropped us off for breakfast and picked us up. And car was ready! I yr service plus car wash! Excellent!!! This is why we drive 65 miles, they sell cars with same style, best experience we've ever had. We're retired and have lots of experience in buying cars! This place was the best!!!! More

Oil change, tire rotation, inspection and key program Chris was very polite and efficient. We were in and out quickly which was certainly appreciated inasmuch that we had driven 90 miles to get to you! We Chris was very polite and efficient. We were in and out quickly which was certainly appreciated inasmuch that we had driven 90 miles to get to you! We will be recommending you to our neighbors and friends! Thanks DVH SUBARU OD RIVERSIDE! More

Very professional and friendly. Very friendly service staff. Very professional. They provide refreshments while you wait. Reasonable wait times. And they drive your car very carefull Very friendly service staff. Very professional. They provide refreshments while you wait. Reasonable wait times. And they drive your car very carefully. Shout out to the techs working in the cars! More

New car Matt and all of the people there made me and Veronica very comfortable at the first hello thank you we really love our new car Matt and all of the people there made me and Veronica very comfortable at the first hello thank you we really love our new car More