DCH Subaru of Riverside
Riverside, CA
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Looking out for the customer I had my car at another dealer for a recall last year. My son had paid for a complete detail for my birthday 2 days before. They had my car 1 week a I had my car at another dealer for a recall last year. My son had paid for a complete detail for my birthday 2 days before. They had my car 1 week and didn't even wash it. I was pretty sad for I expected better. The Riverside, CA dealership is very conscious of my time, expense and comfort. They found a way to make my repairs done quickly and to my satisfaction. As I left Service Adviser Ruben Perez held out his hand to shake mine giving me a warm thank you for bringing the car to their dealership. He truly touched me in an age the customer usually thanks the business for doing their job, Guess we don't really expect that anymore. How sad for us. You guys are ABOVE THE BAR. Happy 1st time owner of a Subaru. More
Great Experience The entire team did a great job listening to what I was looking for and I ended up with a great car that I love! The entire team did a great job listening to what I was looking for and I ended up with a great car that I love! More
Awesome Service Dept All of the service reps have been GREAT they meet you with a smile and always offer you something to drink. Easy in easy out ! All of the service reps have been GREAT they meet you with a smile and always offer you something to drink. Easy in easy out ! More
Amazing service I loved the customer service and how Daniel was able to get me the STI that I wanted from the beginning. I went to two dealerships before I went to DC I loved the customer service and how Daniel was able to get me the STI that I wanted from the beginning. I went to two dealerships before I went to DCH and neither of those were as helpful and as professional as the staff at DCH Subaru. Thank you once again Daniel and the rest of the DCH Staff ! More
Excellent experience We knew what we wanted when we selected a Subaru and our salesman was professional, candid and in no way pressuring us to buy. Everything from beginni We knew what we wanted when we selected a Subaru and our salesman was professional, candid and in no way pressuring us to buy. Everything from beginning to end was done in a timely manner without long waits. We feel confident that the DCH team will always be there to assist us and follow-up on any future needs we may have. More
Nice people Daniel was great to work with. Genuinely a nice person to deal with. The process took a bit longer than we expected but not due to Daniel, one of thei Daniel was great to work with. Genuinely a nice person to deal with. The process took a bit longer than we expected but not due to Daniel, one of their computers broke down and we had to wait a while before the paperwork got printed out. Im very happy with my purchase! Thanks Daniel! More
Easy going My visit with DCH Subaru of riverside was pain free and easy going. The dealers and financing worked very well in trying to help us get the best price My visit with DCH Subaru of riverside was pain free and easy going. The dealers and financing worked very well in trying to help us get the best price on our new car! Trustworthy. More
Professional and laid back Nice chaps. Easy going and accommodating. They worked with my ever changing schedule. It will be nice to have them figure out a permanent solution to Nice chaps. Easy going and accommodating. They worked with my ever changing schedule. It will be nice to have them figure out a permanent solution to the service facilities. Seems like it is taking a long time. (Oh, and Subarus rock) More
Went above and Beyond to get my car I had been researching cars for 2 months and knew exactly what I wanted. I had called and visited two closer dealerships but they wanted to sell me o I had been researching cars for 2 months and knew exactly what I wanted. I had called and visited two closer dealerships but they wanted to sell me on something else. When I called Matt from DCH Subaru in Riverside he understood I knew what I wanted and spent 2 days finding the car - even from another dealership. He made the arrangements to bring my exact car to his store and I drove away in my dream car the very next day. Good Job to all the staff at DCH Subaru of Riverside More
Everything went well thank you Everything went well for oil change the Lugnuts broke on them while rotating the tires the wait was about two hours otherwise everything went very w Everything went well for oil change the Lugnuts broke on them while rotating the tires the wait was about two hours otherwise everything went very well and I would recommend them to someone else thank you Subaru They also provided service for us to go to lunch and they picked us up which was very nice of them thank you Ruben see you in the next oil change mr. Hernandez More