DCH Subaru of Riverside

It was fast and as easy Ithe experience was wonderful, I feel like I had a fair transaction done as quickly as possible. All the employees I came into contact with we're kin Ithe experience was wonderful, I feel like I had a fair transaction done as quickly as possible. All the employees I came into contact with we're kind and courteous. More

Great Customer Service Excellent customer service and honest service staff. I've been here twice for service and have been extremely pleased with my experience both times. I Excellent customer service and honest service staff. I've been here twice for service and have been extremely pleased with my experience both times. I will keep taking my vehicle here for service - very happy! More

New Car Purchase I just purchased a new 2018 Crosstrek from DCH Riverside. I found this dealership different from their competition. The customer service, and professi I just purchased a new 2018 Crosstrek from DCH Riverside. I found this dealership different from their competition. The customer service, and professional demeanor stood out. I was extremely nervous going in to negotiate a car and found the process painless and ethical. Allen Abrantes is a professional and helped me create the car I wanted instead of what the dealership wanted to sell. More

Quick, efficient & friendly I've only been here for scheduled maintenance and haven't had a need for work outside of that but it has been a pleasant experience every time. The de I've only been here for scheduled maintenance and haven't had a need for work outside of that but it has been a pleasant experience every time. The dealership could use more amenities to make the wait more comfortable like other dealerships but I understand it's still under construction so hopefully the end product is something worth the wait. I do recomment this dealership though, not a bad experience yet. More

Chris and Ruben in service are amazing Thank you guys. Always attentive very helpful. I drive a ton and am in there for service frequently. Fast friendly and affordable . Definitely buying Thank you guys. Always attentive very helpful. I drive a ton and am in there for service frequently. Fast friendly and affordable . Definitely buying another Subaru from this place More

Big surprize It was my second service visit to the Riverside Subaru, and they surprises me again: they did not charge me a penny, even though both times they spent It was my second service visit to the Riverside Subaru, and they surprises me again: they did not charge me a penny, even though both times they spent more than an hour on my car. Very kind indeed! More

My 2014 Outback I had an issue with my Outback and they took the time to thoroughly check out my concerns and make sure everything was working properly. I had an issue with my Outback and they took the time to thoroughly check out my concerns and make sure everything was working properly. More

Service The quality of the service was great. The price was lower than expected. The DCH website and chat support needs to be improved. The chat support has n The quality of the service was great. The price was lower than expected. The DCH website and chat support needs to be improved. The chat support has no ability to provide status or any meaningful help. The chat support is nothing more than a text based answering machine. More

3 time is a charm Basically went to two other local dealerships and had about given up when i called over the the DCH Subaru of Riverside and spoke to a Matt ...who pro Basically went to two other local dealerships and had about given up when i called over the the DCH Subaru of Riverside and spoke to a Matt ...who promised he would find that perfect car for me..that the other 2 Subaru dealerships didnt take any initiative to go above and beyond. I had looked up the inventory on the web site and then called to actually verify they were actually there on site and was told to come in, they were all there. I had a list of 7...when i got there...only 1 was there and they apologized saying the web sites doesnt update accurately...EXCEpt that i had actually called to verify before wasting a trip 45 min away to see the available cars. I then called Matt at a different Subaru dealership (located further from my home but seems to want my business) to catch him on his cell phone and on his day off from work. Regardless, he still took my call and assured me if i Came in ..they would meet my needs or find me a car that would. I asked if they just had the car i was looking for in 4 cylinder to do a test drive and then would go online and build one as i was beyond frustrated. He said to please come in and see one of his associates, Brian-since it was his day off but that he would take just as good of care of me. I did go in and was showed the car type i wanted to test drive and did that. Loved it, but then Brian decided to bring me a few others to check out that met the needs I had told him i wanted in my next car. Basically, Brian determined what I was looking for, and then balancing that with the variables i was adding to the deal with a trade in and coming in with my own financing. I am happy to say that the entire team did there worked with me to make the deal work and in the payment range I would be comfortable with. I cant remember everyones names but Brian and Matt team worked it brilliantly. The finance guy, Donald? another great asset. Brian even took the time to introduce me to the service staff and manager and explained how to get service in future when/if needed. IF you are in the market for a SUBARU,, go to DCH Subaru oF Riverside FIRST for the best possible experience. More

Awesome Allen was amazing and he really made the buying experience easy and quick. I would really recommend Allen to anybody that is interested in Subaru. Allen was amazing and he really made the buying experience easy and quick. I would really recommend Allen to anybody that is interested in Subaru. More