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DCH Subaru of Riverside
Riverside, CA
965 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 965 reviews
January 27, 2022
It was ok however I had to switch 3 office cubicles because salesmen kept taking them every time you got up. The parts salesman was a rip off, he told me he was giving me a great deal and when I checke because salesmen kept taking them every time you got up. The parts salesman was a rip off, he told me he was giving me a great deal and when I checked online the price was a lot lower at another Subaru dealer More
by Meteor
Employees Worked With
Amin Noori, Milthon Rodriguez, Jae Young
January 12, 2022
Consistently recieve terrible customer service from the service department. Our concerns are ignored. First visit: 7 hours to complete an oil change. 2nd visit: Spill oil all over our engine compartment c service department. Our concerns are ignored. First visit: 7 hours to complete an oil change. 2nd visit: Spill oil all over our engine compartment causing smoke and the smell of burned oil for weeks, 3rd visit: scheduled appointment for faulty electrical. Show up and are told they are unable to service the car that day. No contact prior to save us the trip. No apologies or resolution for the inconvienience. Past 3 days have tried to contact mamager to voice concerns, and all requests are ignored. No contact from anyone at DCH Subaru of Riverside. Due to this consistent negative customer service, we will never purchase a Subaru again. More
by Teri
Employees Worked With
Marvin Clay
December 12, 2021
I had my car serviced by Marvin. He always delivers extraordinary service! I am always pleased by his professionalism and getting the job done right. I recommend him highly! extraordinary service! I am always pleased by his professionalism and getting the job done right. I recommend him highly! More
by Richard T
Employees Worked With
Marvin Clay
December 01, 2021
Matt & Julio were very welcoming and helpful. Made the whole experience totally delightful! In these times with business being shorthanded, DCH Subaru of Riverside are TOP NOTCH in customer service. I am whole experience totally delightful! In these times with business being shorthanded, DCH Subaru of Riverside are TOP NOTCH in customer service. I am so happy that we choose to buy our Forester with you! I will certainly brag of my TOP NOTCH SERVICE! Thank you, More
by julieverduz
Employees Worked With
Matt Customer Service explained all my service to the detail and with a Smile!, Ahmed Ali, Julio Romero
November 30, 2021
We drove up to get a vehicle that was confirmed available the day before and more info of only to be sold out from under us and the salesman dodged all calls thereafter. The worst part was the vehicle had al the day before and more info of only to be sold out from under us and the salesman dodged all calls thereafter. The worst part was the vehicle had already been sold prior to the salesman confirming our apt, so if he had literally done any due diligence at all he would’ve prevented wasting both of our times. Avoid!!! More
by BNC619
Employees Worked With
Bryan Hernandez
