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DCH Subaru of Riverside

Riverside, CA

4.1
965 Reviews

8043 Indiana Avenue

Riverside, CA

92504

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Showing 965 reviews

September 29, 2017

Made it easy and enjoyable Not pushy, very helpful and patient. Took the time to really understand what we wanted and came up with a plan in a reasonable manner. More

by Shae132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Valencia
Oct 02, 2017 -

DCH Subaru of Riverside responded

Hi Shae, We couldn't be happier to see that Nick provided you with the outstanding service that people have come to expect from us. We're extremely grateful for your business and we hope that you're enjoying your new vehicle. Regards, Amin Noori General Sales Manager anoori@dchusa.com

September 27, 2017

Customer Service is always awesome. Chris assisted me when I arrived and he's always very friendly and courteous, as well as everyone else. I have no complaints, every time I come for s More

by Mlopez2321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Chavez
Sep 27, 2017 -

DCH Subaru of Riverside responded

We take great pride in providing top-notch service and we're so pleased to see that Chris provides you just that. He's a great asset to us here and we're extremely lucky to have him on our team. We hope your Subaru is running just like new and we'll see you at your next service visit! Regards, Scott McAllister General Manager SMcAllister@dchusa.com

September 27, 2017

Replacement of Passenger Air Bag on 2010 Subaru Outback Ruben was very nice, prompt and professional in every way. He got me checked in right away, i was comfortable waiting and Ruben kept me posted as to More

by Kathryn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Sep 27, 2017 -

DCH Subaru of Riverside responded

Hi Kathryn, Thank you for this 5-star review and thank you for choosing us here at DCH Subaru of Riverside. It's a pleasure to read that Ruben took great care of you throughout the entire process and we hope your Outback is running just like new. Your loyalty to us has not gone unnoticed and we look forward to many more years of working together. Take care! Regards, Scott McAllister General Manager SMcAllister@dchusa.com

September 26, 2017

Positive Experience I have had a very positive experience with DCH Subaru since the time of purchase. No pushy salesmen and very helpful service department, especially Ru More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob North, Service Manager, Ruben Perez
Sep 27, 2017 -

DCH Subaru of Riverside responded

Hi Connie, We couldn't be more pleased to see that you've had a great experience with Ruben since purchasing your Subaru. Thank you for both your business and this 5-star review. We hope you're well! Regards, Scott McAllister General Manager SMcAllister@dchusa.com

September 23, 2017

Courtesy and professionalism! I had an appointment at 8:30, when I arrived a gentleman name Ruben assisted me. He was polite and courteous! He said it would take about an hour, w More

by Colt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Ruben Perez
Sep 25, 2017 -

DCH Subaru of Riverside responded

Hi Colt, Thanks for this great review and for choosing us here at DCH Subaru of Riverside. We're extremely pleased to see that Ruben took great care of you and your Outback. Your business is greatly appreciated and should you have any questions, please let us or Ruben know. Here to help! Regards, Scott McAllister General Manager SMcAllister@dchusa.com

September 22, 2017

Great Customer Service They always get the job done in a professional and friendly manner. I get all of my service done here at DCH. And they always have snacks for me to ch More

by HappyCustomer2306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Desrosiers, Chris Chavez , Ruben Perez
Sep 25, 2017 -

DCH Subaru of Riverside responded

We love having you as a valued customer and we're so happy that our service team provides you with the outstanding service you deserve. We hope you and your Subaru are both doing well and we look forward to seeing you at your next service visit. Regards, Scott McAllister General Manager SMcAllister@dchusa.com

September 21, 2017

12,000 mile service for Outback the staff is friendly and helpful. They were accurate in the estimate of time my service would take. They do their best to make you feel comfortable More

by sassysubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Chavez , Ruben Perez
Sep 22, 2017 -

DCH Subaru of Riverside responded

We take great pride in providing quality service and we're so happy to see that our team provided you just that. We hope your Outback is running just like new and should you have any questions, please let us know. We're here to help! Regards, Scott McAllister General Manager SMcAllister@dchusa.com

September 21, 2017

Best auto purchase ever. This has been the best experence i have had with purchasing a vehicle. The sales and finance people were great. I will recommend this dealer to every More

by Granny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Noori, Matthew Kraft
Sep 22, 2017 -

DCH Subaru of Riverside responded

Wow! We're so happy to see that your car-buying experience was a great one and we'd like to welcome you to our DCH Subaru of Riverside Family. We hope you're loving your new car and we hope to work with you for years to come. See you soon hopefully! Regards, Scott McAllister General Manager SMcAllister@dchusa.com

September 21, 2017

Excellent Customer Service I made my appointment the evening before I took the car in and was greeted early in the morning by Chris and was taken care of right away. More

by RBarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Chavez
Sep 22, 2017 -

DCH Subaru of Riverside responded

We're extremely pleased to see that our service team took great care of you and your vehicle. We appreciate you stopping by and we look forward to seeing you at your next service visit. Take care! Regards, Scott McAllister General Manager SMcAllister@dchusa.com

September 20, 2017

Friendly, knowledgable and professional Everyone was helpful and polite. They gave me an accurate assesment of the amount of time I needed to wait. Daniel (the salesman of whom I bought the More

by Crosstrekcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gressman, Chris Chavez , Ruben Perez
Sep 21, 2017 -

DCH Subaru of Riverside responded

We are so happy to see that our team takes great care of you and your vehicle. It's a team effort here and we'll continue to work hard to provide you with the 5-star service you deserve. We hope your Crosstrek is treating you well and we'll see you at your next service visit! Regards, Scott McAllister General Manager SMcAllister@dchusa.com

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