DCH Subaru of Riverside

Excellent experience We purchased a fantastic used Subaru at DCH Riverside. The process was straightforward and customer service was excellent. The salesperson, Brian, has We purchased a fantastic used Subaru at DCH Riverside. The process was straightforward and customer service was excellent. The salesperson, Brian, has gone above and beyond to make sure we were happy and checked in with us multiple times post purchase. We love our new to us car and we're very pleased with the experience. More

A great service. I truly appreciate Matt's great service in helping me get Honda Odyssey. He took an extra mile and drove the car where I was for a test drive and ext I truly appreciate Matt's great service in helping me get Honda Odyssey. He took an extra mile and drove the car where I was for a test drive and extremely helpful and professional so I could get the car on the same day! I will surely come back to him. More

AMAZING TEAM!!! A huge Thank YOU to ALL at DCH! What kind and professional people you are, who truly do Deliver Customer Happiness! Thank you!!!! From - holly hah A huge Thank YOU to ALL at DCH! What kind and professional people you are, who truly do Deliver Customer Happiness! Thank you!!!! From - holly hahn. ; )))) More

It was awesome and subaru takes care of you!!!! First of all Chris the service advisor is very helpful and makes sure to keep you up to date about your car, he called me personally on his day off to First of all Chris the service advisor is very helpful and makes sure to keep you up to date about your car, he called me personally on his day off to give me a update on my car and he’s always willing to help you anyway he can, if he’s a reflection of the company then he’s the reason I will always go back to that dealership. More

Helpful Saleman Daniel was helpful. not pushy. He let me take my time in making a decision. He got the color of car that I wanted. Saleman Daniel was helpful. not pushy. He let me take my time in making a decision. He got the color of car that I wanted. More

Professional work and great customer service My experience with DCH Subaru of Riverside has been positive since my first encounter with them. The sales manager worked with me until both he and I My experience with DCH Subaru of Riverside has been positive since my first encounter with them. The sales manager worked with me until both he and I were satisfied with the deal. Service individuals have always been polite, professional and speedy. I heartily recommend DCH. More

Fastest 4 hours Of my life. I just wanted to buy a car and avoid blowing a gasket on a salesman. Brian and Allen knew what I wanted and my terms to make the sale. Both worked wit I just wanted to buy a car and avoid blowing a gasket on a salesman. Brian and Allen knew what I wanted and my terms to make the sale. Both worked with me and we found ourselves in a win win situation. More

Expecting the worst on top a flat bed tow. My 2013 Crosstrek had a catastrophic clutch failure, I was expecting a nightmare. It was late in the afternoon and my Subie was being pulled onto a f My 2013 Crosstrek had a catastrophic clutch failure, I was expecting a nightmare. It was late in the afternoon and my Subie was being pulled onto a flatbed truck crippled and broken. I placed a quick call to the DCH Subaru of Riverside Service department expecting to hear "we'll get to it when we can," but instead Ruben told me "don't worry, bring it in right in, We'll be expecting you" and that's exactly how it went down. From the moment I arrived every member of the staff gave me a VIP reception… my Subie was escorted back and I was informed that arrangements were made to have a rental car waiting for me at no cost. Their staff kept in constant contact with multiple updates in the coming days and also dealt with my ext. warranty company (never a fun thing to do). When I learned that my repairs weren't covered, the DCH staff went out of their way to accommodate my needs while providing exceptional service all the while seeking the best mechanical and financial solutions making the entire repair as painless as possible. That "Family" type service is exactly why I will be returning again and again. Thank you DCH Subaru of Riverside and Thank you Ruben, you're awesome! More

Chris Chavez in service is AMAZING! Thank you Chris for always taking great care of me !! When walking into the service department I am always greeted warmly. Both of the service adviso Thank you Chris for always taking great care of me !! When walking into the service department I am always greeted warmly. Both of the service advisors are very kinda and seem to go out of their way to help. More

Very nice purchase experience Steven and Donald were very pleasant to work with. Every aspect of the transaction was up-front and clear, Steven was very patient in showing me seve Steven and Donald were very pleasant to work with. Every aspect of the transaction was up-front and clear, Steven was very patient in showing me several cars and both the Forester and Outback, and he was very knowledgable about the Subaru brand and models. We have very similar driving needs (neighbors on the mountain), so he knew what I was looking for in a car. I compared several dealerships on-line and chose to visit DCH first since they had the best quote and the car with exactly the optionsI was considering. The deal I ended up with was even better than the on-line quote, without any haggling. Donald was also a pleasure to work with, he was very friendly and processed the paperwork very quickly. Follow-up has also been very good, calling me to see if I have any questions or if I need anything. I highly recommend this dealership to my friends and neighbors. More