Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Subaru of Riverside
Riverside, CA
965 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 965 reviews
November 30, 2017
Great customer service I had a great experience buying my used toyota rav4 very helpfull Jannett Arias (sales woman) she answer all my questions Thanks a lot. No body put p I had a great experience buying my used toyota rav4 very helpfull Jannett Arias (sales woman) she answer all my questions Thanks a lot. No body put presion on you to buy something that you don't want. More
by Marilu Lagunas
Employees Worked With
Janett Arias, Donald Smalley, Matthew Kraft, Steven Douglas
November 30, 2017
Very friendly & knowledgeable salespeople We had the nicest young man as our sales rep. Nick Valencia went out of his way to assist our every wish. We would have liked a faster process, but We had the nicest young man as our sales rep. Nick Valencia went out of his way to assist our every wish. We would have liked a faster process, but, o well....... We only had one delay, computer problems, which held up the leasing portion of the visit. However, the leasing agent was also very nice and apologetic, eventually using another computer. We love our new Legacy and all its wonderful safety features, which, I predict, will be standard on all cars in the near future. More
by margi1945
Employees Worked With
I don't remember the lease agent's name and I can't read it on the lease!, Matthew Kraft, Nicholas Valencia
November 25, 2017
Great and informative Thank you so much for helping me choose a great car and for answering all of my questions, when my father and I were at the dealership. As well as cle Thank you so much for helping me choose a great car and for answering all of my questions, when my father and I were at the dealership. As well as clearifying any misunderstandings. More
by Bm20
Employees Worked With
Amin Noori, Matthew Kraft, Chris Chavez , Steven Douglas, Daniel Gressmann
November 20, 2017
Amazing Everything was done in one visit. Love the car wash. Hope you move the restroom soon.. Marissa did a wonderful job...Thank You Dona Burns Everything was done in one visit. Love the car wash. Hope you move the restroom soon.. Marissa did a wonderful job...Thank You Dona Burns More
by Dona Burns
Employees Worked With
Marissa Vasquiz
November 16, 2017
Our experience at DCH Subaru Riverside. We were recommended to DCH Riverside by our daughter who recently purchased an Outback and as it turned out, Steven happened to be her sales person as We were recommended to DCH Riverside by our daughter who recently purchased an Outback and as it turned out, Steven happened to be her sales person as well. Steven handled us with kid gloves and we really appreciate it. We asked a lot of questions and rather than give a wrong one, he asked someone that knew. This showed us honesty. We would highly recommend Steven to anyone who asked. More
by twater@mac
Employees Worked With
Donald Smalley, Chris Chavez , Dennis Cornell, Steven Douglas
November 14, 2017
Great. Always most helpful and patient. I had a problem with my brakes and a part. Ruben and Chris and service were most helpful. I had questions regarding my 2016 sales contract and Daniel I had a problem with my brakes and a part. Ruben and Chris and service were most helpful. I had questions regarding my 2016 sales contract and Daniel Gressman in sales accommodated that, looking up info and getting me in touch with the proper representatives at DHC so I could more clearly understand my contract issues. More
by TLara
Employees Worked With
Daniel Gressman, Chris Chavez , Ruben Perez
November 13, 2017
Matt Kraft I think Matt Kraft did a fantastic job helping me buy just the right car for my needs and I look forward to recommending him to my family. I think Matt Kraft did a fantastic job helping me buy just the right car for my needs and I look forward to recommending him to my family. More
by Lampscfc
Employees Worked With
Donald Smalley, Matthew Kraft
November 12, 2017
Honest and helpful Matthew was knowledgeable in all models of Subaru when I had asked many questions. He responded quickly and was very patient in showing the difference Matthew was knowledgeable in all models of Subaru when I had asked many questions. He responded quickly and was very patient in showing the differences in what I NEEDED. Loved how he did not pressure me into getting the bells and whistles of the car and was more focused on my goal in what I want iny car. Great with my kiddos and very friendly! :) More
by Blair Danielle Evaskevich
Employees Worked With
Amin Noori, Matthew Kraft
November 12, 2017
Wait time extremely long, even with an appointment. Issue 1: Arrived at the service location and waited in the car, as requested by a sign outside the service trailer. 10 minutes later someone finally Issue 1: Arrived at the service location and waited in the car, as requested by a sign outside the service trailer. 10 minutes later someone finally came out after a bypasser told them we're waiting in the car. Issue 2: Took 2.5 hrs. for oil change and multipoint inspection, when they initially said it will take 1 hr., even with an appointment. Issue 3: It took 45 min. for Subaru shuttle to pick us up, even though we were only 10 min. away and there was no traffic and alerted them to send the shuttle as soon as possible so I can make my apointment. Issue 4: technician didn't look at the heater issue as I requested. More
by Subaru2008
Employees Worked With
Marissa Franquez
November 11, 2017
Super easy and quick experience Pleasure being at the dealer. Spoke and was helped with the managers the were incredibly friendly and helpful with everything I needed. The salesmen J Pleasure being at the dealer. Spoke and was helped with the managers the were incredibly friendly and helpful with everything I needed. The salesmen James Montfleury and Nick Valencia was also a huge help with all the questions I had there were no issues what so ever. I would certainly return to purchase another vehicle again. More
by MarcosWrx1
Employees Worked With
Amin Noori, Nick Valencia, James Montfleury
