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DCH Subaru of Riverside
Riverside, CA
965 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 19, 2022
I have had my 2021 Forester for one year. I have been to the service department twice now for a 6 month and one year check up. Both times the service personnel were friendly and knowledge I have been to the service department twice now for a 6 month and one year check up. Both times the service personnel were friendly and knowledgeable. They completed all the work on time. The service waiting area is very comfortable. I am pleased to be using the Riverside DCH Subaru dealership. More
by Michele
Employees Worked With
Priscilla
May 19, 2022
Hiroshi was great from the start. Very attentive and replied to text, email quickly. I’m in the service industry so I understand how important it is to feel valued. Hiroshi was truly Very attentive and replied to text, email quickly. I’m in the service industry so I understand how important it is to feel valued. Hiroshi was truly wonderful and understood my schedule was hectic. Being a single mom I have little time and he was very accommodating. Answered all my questions in a timely manner. In person he was just as polite and kind. My daughter got to see my new a Forrester Sport for the first time and thought he was a super hero for delivering it! Thanks for being a blessing to us. Highly recommend your excellent service!! More
by letval15
Employees Worked With
Hiroshi Torres-Hernandez , Joesalyn Medina
May 12, 2022
The entire sales experience was professional and the processes in place to provide a streamlined customer experience. Jae in finance could not have been more knowledgeable or efficient! He suggested add processes in place to provide a streamlined customer experience. Jae in finance could not have been more knowledgeable or efficient! He suggested additional services in a professional presentation! I would buy another vehicle from this dealership group! George Chavez was my sales consultant and did a fantastic job in the entire sales process. I had a minor sales issue, he fixed it, kudos to George and the staff! More
by 10slover
Employees Worked With
George Chavez, Jae Young
May 06, 2022
Paul was very helpful in keeping me posted about the findings found in my towed in Crosstrek. He sent me home and called with several updates with what was happening with my car. It needed a new batter findings found in my towed in Crosstrek. He sent me home and called with several updates with what was happening with my car. It needed a new battery and then explained because it was a hybrid the car had to relearn the electronic settings for the car. I really appreciated his keeping me updated and then sending a Lufthansa to bring me back to the dealership. More
by wjjcb
Employees Worked With
Paul Delvillar—5 Stars
April 23, 2022
My specialty service was done in just about half the time quoted, and the results were quite good. I'm impressed with DCH Subaru auto service. The only downside of the visit was the fact that there was no quoted, and the results were quite good. I'm impressed with DCH Subaru auto service. The only downside of the visit was the fact that there was no car wash and no cupons to use at a local carwash. More
by Mike
Employees Worked With
Priscilla Atalla
April 16, 2022
The 5-star ratings here are people who don’t know how to buy a car. This dealership tried to sell me $2500 in accessories on a car that was set to be delivered to the dealership within a week. They said the buy a car. This dealership tried to sell me $2500 in accessories on a car that was set to be delivered to the dealership within a week. They said these things were already installed on the vehicle! HA! They quickly backed up when I told them what a racket these accessories were and how they literally cost the dealership maybe $100 WHEN they install them AFTER you sign the final paperwork—never from the manufacturer. THEN, I presented them with two other offers from other dealerships at $1000k under MSRP (yes, people, don’t pay MSRP even in 2022) with zero added accessories in hopes they would honor their “We can go $500 under your best price or we’ll give you $2500!” THEY DIDN’T, folks. Total SCAM dealership. Don’t waste your money or your time. Don’t believe the 5-star reviews. These guys are SHADY, SHADY, SHADY. More
by cpecrivaine
Employees Worked With
Tom and Matthew
April 16, 2022
Great service. always available when needed updates on our vehicle.Appreciated a Bilingual salesman great atmosphere and very good coffee. always available when needed updates on our vehicle.Appreciated a Bilingual salesman great atmosphere and very good coffee. More
by Alex
Employees Worked With
Jae Young
