DCH Subaru of Riverside
Riverside, CA
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All worked out in the end I'm starting out to say that if it wasn't for Richard T and Nick V for their follow-ups, I would probably not have ended up getting a car at this deal I'm starting out to say that if it wasn't for Richard T and Nick V for their follow-ups, I would probably not have ended up getting a car at this dealership. Started with internet pricing and working with Nick - who was helpful and courteous. Then was contacted by multiple folks telling me to come in for a test drive and to see the Outback 3.6 that we were interested in. We made an appointment and showed up, there were NO Outback 3.6s on the lot and none were expected to come in for another week. Richard T went out of his way to find a like engine vehicle so we can test drive it, then found a like body style car so that we can look at the interior/exterior in detail. Richard took the time to explain each feature for the car trim that we wanted and was apologetic in their dealerships' misinformation. Ultimately we "ordered" the car and waited a week for the delivery. We are very happy with the vehicle and with our interaction with Richard and Nick. More
Purchase of 2019 Subaru Outback The process of purchasing our new car exceeded out expectations. We will definitely recommend this dealership and sales person to our friends and fam The process of purchasing our new car exceeded out expectations. We will definitely recommend this dealership and sales person to our friends and family. Thanks More
Teamwork We found the car we wanted and drove 44 miles to buy it from this dealership. Donald Smalley (Manager) was great - he gave me a price via email and h We found the car we wanted and drove 44 miles to buy it from this dealership. Donald Smalley (Manager) was great - he gave me a price via email and honored it when I came in to buy the car. The paperwork was done, signed and delivered in under 30 minutes - a record in my books! Car needed to be cleaned, washed and cross bars added. Matt, who handled the transaction, was out there washing the car and adding the cross bars. Truly a team effort. We were in and out of the dealership and heading back to OC in no time. Thank you for a pleasurable experience. More
First New Car Alan helped me buy my first new car, and was very helpful throughout the whole process. He answered all of my husband and my questions and made the wh Alan helped me buy my first new car, and was very helpful throughout the whole process. He answered all of my husband and my questions and made the whole processs simple and clear. We’re thrilled with our new Subaru. More
Great experience Was helped by a gentleman named David Lane after a few days of emailing with Daniel Gressmann. They went out of their way to find the exact Crosstrek Was helped by a gentleman named David Lane after a few days of emailing with Daniel Gressmann. They went out of their way to find the exact Crosstrek that I wanted. Friendly, professional, and knowledgeable. Would definitely recommend friends and family. More
Best deal - zero hype My wife did extensive research on favored vehicles, including Subaru. Our local dealer provided offers after renegotiation that did not compare to DCH My wife did extensive research on favored vehicles, including Subaru. Our local dealer provided offers after renegotiation that did not compare to DCH and the lack of hype inspired confidence in the deal we were getting. Even though the dealership quoted a financing percentage, they went the extra mile to shop other banks and were able to drop the percentage over a 1/2 percentage point. Consequently, we traveled the additional 50 miles to Riverside to purchase the vehicle and were not disappointed. More
Best Purchase Experience with David Lane i called David and he like his answer. although riverside is 20 miles farther than puente hills subaru, i decided to see David. Found the model and i called David and he like his answer. although riverside is 20 miles farther than puente hills subaru, i decided to see David. Found the model and color we like, David gave us the best price and still able to lower more. Excellent deal. More
Excellent experience, love my new Subaru From the time my husband and I stepped foot on the car lot, it was an excellent experience. I research and prepare very in-depth before buying a car o From the time my husband and I stepped foot on the car lot, it was an excellent experience. I research and prepare very in-depth before buying a car on everything from the specs of the vehicle, to my finances. It was a relief to not have to deal with a "typical" car salesman and dealership. Allen kept me updated and informed as we waited for the arrival of the car I wanted that was at another Subaru dealer. The process was smooth with Allen as our salesman, and Amin as the finance person. I felt informed about the features in my new Forester as Allen took the time to go over each one before I drove off the lot. More
Great Experience We purchased a 2019 Forester over the weekend and we had an amazing experience as soon as we pulled up in our car. Prince was very personable and help We purchased a 2019 Forester over the weekend and we had an amazing experience as soon as we pulled up in our car. Prince was very personable and helped us get into the car we wanted! He took the time to walk us through all the specifics and found us the perfect fit! More
Five Stars across the board! We bought a 2019 Outback this past Friday and the experience couldn’t have been more pleasant. We worked with Daniel Gressmann, who was friendly, pro We bought a 2019 Outback this past Friday and the experience couldn’t have been more pleasant. We worked with Daniel Gressmann, who was friendly, professional, helpful and extremely knowledgeable. Daniel not only answered all our questions but he emailed and called us to let us know that the Outback we wanted to purchase had arrived and he would hold it for us. The whole buying process was stress-free and done in a timely manner. Adetunji Adenihun in Finance was also a to work with. He too was friendly and very knowledgeable. We are extremely pleased with our purchase and service at DCH Riverside. We will definitely recommend this business to our friends and family. More