DCH Subaru of Riverside
Riverside, CA
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Best Service ever I always appreciate the stellar customer service I receive from the team at DCH Subaru Riverside. Ruben Perez is the best service advisor I have ever I always appreciate the stellar customer service I receive from the team at DCH Subaru Riverside. Ruben Perez is the best service advisor I have ever had, with Chris Chavez as a close second, these two gentlemen are the reason I will continue using DCH Subaru Riverside to service my vehicle. Lets not forget the mechanics who keep my Forester running at its best, and address my concerns in a timely fashion. The DCH Service team is honest, reliable, hardworking and professional. More
Second Visit I had a bad experience with the Subaru Dealership in Ontario (dishonest financing employee). I decided to take by business elsewhere. I found DCH Suba I had a bad experience with the Subaru Dealership in Ontario (dishonest financing employee). I decided to take by business elsewhere. I found DCH Subaru of Riverside and scheduled my first service. I had a very good experience. DCH Subaru of Riverside is now my dealer of choice to service my two Subarus. Keep up the great work! More
3rd times a charm This has been the third dealership I have used and hopefully the last. Ontario would steal things from my vehicle and just found out Long Beach didn’t This has been the third dealership I have used and hopefully the last. Ontario would steal things from my vehicle and just found out Long Beach didn’t do everything they stated on my paperwork More
Professional, good chill environment, Stress free. This place was one of the most peaceful environments I have had ever shopped. Cool attitudes, they get right to the point and don't try anything shady This place was one of the most peaceful environments I have had ever shopped. Cool attitudes, they get right to the point and don't try anything shady. I would want to definitely come back just for the good experience with these people. So professional. More
I got the deal I was looking for at this dealership The staff was very friendly and courteous. Brian went out of his way to deliver my new car to me…on his day off no less. Thank you. The staff was very friendly and courteous. Brian went out of his way to deliver my new car to me…on his day off no less. Thank you. More
Quick and easy I purchased my previous Subaru at a different dealership l, but my experience at DCH was far more pleasant. It was not an all day event this time desp I purchased my previous Subaru at a different dealership l, but my experience at DCH was far more pleasant. It was not an all day event this time despite purchasing two cars. The staff was professional and friendly. David Lane made the whole experience A+ for my wife and myself. More
Customer care Excellent communication, explanation of service needed. Also friendly and courteous from first phone call to completion of service. I would recommend Excellent communication, explanation of service needed. Also friendly and courteous from first phone call to completion of service. I would recommend this service r center without reservation. More
Very friendly customer service Great customer service, very friendly and helpful staff that takes their time with you , made me feel like family. I strongly recommend Subaru I. Rive Great customer service, very friendly and helpful staff that takes their time with you , made me feel like family. I strongly recommend Subaru I. Riverside. More
Best car buying experience we have ever had . . .period! My car was recently totaled, and my Husband and I visited 2 other dealerships closer to our home, before thankfully meeting Matt Kraft, Subaru Brand S My car was recently totaled, and my Husband and I visited 2 other dealerships closer to our home, before thankfully meeting Matt Kraft, Subaru Brand Specialist of DCH Subaru of Riverside. The first dealership we visited never got back to us with pricing, as they had promised. The second dealership used high-pressure tactics and basically lied to us with regards to their pricing. We actually called DCH Subaru of Riverside from the parking lot of the second dealership and spoke with Matt Kraft. He was EXCEPTIONAL! After a few quick questions, he quoted a price that met with our budget over the phone, down to the penny! We immediately drove to Riverside, where we met with Matt, who was personable, honest, and provided us with a ZERO PRESSURE experience. There were no typical auto salesman antics to drive the price up, like we had experienced at other dealerships. We have bought many cars in the past, and this was by far the best car buying experience we have ever had.....period! Even though Riverside was quite a distance from our home, it was well worth the drive! Matt Kraft and DCH Subaru of Riverside have all of our business, moving forward. More
Customer Service is always Amazing I have never had a bad experience at DCH Subaru of Riverside which i have been a customer at for 5 years. The service managers/associates are always v I have never had a bad experience at DCH Subaru of Riverside which i have been a customer at for 5 years. The service managers/associates are always very nice and helpful as well as being very accommodating. More