DCH Subaru of Riverside
Riverside, CA
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First Vehicle Maintenance Our Crosstrek emailed us that it was time for it's first checkup. We scheduled our appointment online, which was easy and fast. We walked in, were ask Our Crosstrek emailed us that it was time for it's first checkup. We scheduled our appointment online, which was easy and fast. We walked in, were asked for our keys, and off they ran. We waited in their waiting area, watched big screen Netflix, had choices of coffee, hot cocoa, pretzels, danish cakes, and water. Our car was ready in just over an hour! A great experience with a super group of service representatives. Our first four visits for maintenance are at no charge!! Thanks, DCH Subaru of Riverside!! More
Car purchasing was non-stressful with good price and service I was able to get complete information on the car I was interested in via online, corresponded with the sales representative, arranged for both paperw I was able to get complete information on the car I was interested in via online, corresponded with the sales representative, arranged for both paperwork and test drive at my house, reached a good agreement on price and service and completed the purchase at my home, all without visiting the dealership. I felt comfortable with the process and the sales rep spent close to two hours with me, both on paperwork and on the test drive and orientation to the vehicle. I"m pretty sure I got one of the best prices available in my area for this vehicle and I'm quite happy with the car. Haven't tried the service yet, but I expect it to be good. Had one issue with delay of completed paperwork being timely mailed to me, but I did get it after some persistent requests. That was the only glitch and at this time I would purchase again from this dealership. More
This review is for Marvin at the service center. He’s very thoughtful and courteous. It’s not a state of the art facility but the people really do improve the experience. very thoughtful and courteous. It’s not a state of the art facility but the people really do improve the experience. More
Friendly efficient service personnel I was in and out in hour! The guys at the service desk were great, and the waiting room was well stocked with snacks and drinks. I was in and out in hour! The guys at the service desk were great, and the waiting room was well stocked with snacks and drinks. More
Great service from the service dept. got me in and out. Will definitely come back when I need service. Will be recommending to other Subaru owners Will definitely come back when I need service. Will be recommending to other Subaru owners More
Another great Experience Recently purchased my 4th Subaru from DCH and I again found the staff to be friendly, helpful and informative. Brian has moved from Sales to Service a Recently purchased my 4th Subaru from DCH and I again found the staff to be friendly, helpful and informative. Brian has moved from Sales to Service and continues to do a great job in his new role. Amin has been at the dealership for all my purchases and has contributed to making them all a pleasure. Milthon offered valuable suggestions during the process of making my most recent purchase. Chris (in the parts department) goes the extra to get answers to my questions. More
I purchased a 2020 Subaru Forester and was in and out within a couple hours -Fair negotiation and low pressure esp if you know what you want. within a couple hours -Fair negotiation and low pressure esp if you know what you want. More
Friendly Staff Staff is always friendly when I take my Impreza in for service and they area always willing to answer all of my questions that I may have. Staff is always friendly when I take my Impreza in for service and they area always willing to answer all of my questions that I may have. More
Definitely recommend I recommend coming to DCH Subaru of Riverside to purchase a Subaru. They worked with us to get a good deal, and I'm super happy with my new Crosstrek. I recommend coming to DCH Subaru of Riverside to purchase a Subaru. They worked with us to get a good deal, and I'm super happy with my new Crosstrek. Highly recommend getting a Crosstrek! More
first service Brian in the service department was pleasant and professional. The wait time was a little longer than the estimate but not by too long. Overall good Brian in the service department was pleasant and professional. The wait time was a little longer than the estimate but not by too long. Overall good service. More