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DCH Subaru of Riverside
Riverside, CA
965 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 965 reviews
November 01, 2020
Bait and switch...beware...wasted hours on this... they sent a quote 2021 Subaru Outback Limited SR210114 Discounted $5,326 to $2,505 below invoice Lease: $0 down, only $343 /month* Buy: $0 do sent a quote 2021 Subaru Outback Limited SR210114 Discounted $5,326 to $2,505 below invoice Lease: $0 down, only $343 /month* Buy: $0 down, only $530 /month* Internet Sale Price $32,319 Invoice: $34,824 (what we pay Subaru) MSRP: $37,645 This car was sold, of course, but a new one came in for the same invoice with the same features 2 weeks later. Lots of communication and I go in to buy at that price, they would not honor the price and were over 2000 dollars higher. In conversation he made it clear he never committed to price on the new car despite every conversing was about the out the door price as it was the only reason I went there, then tried to say he made a typo and it was on a 2020 model which was complete xxxxxxxxx. The I need to talk to my manager game was played and it was pathetic. Avoid the SCAM at all costs. They do not honor their quotes and think it's OK to waste your time. More
by OutbackBuyer2021
Employees Worked With
Albert Rosales
October 31, 2020
Amazing customer service. Wonderful price. One of the best dealership experiences. We were treating among from start to finish. The transaction was smooth and the deal we received was amazing. Would reco best dealership experiences. We were treating among from start to finish. The transaction was smooth and the deal we received was amazing. Would recommend this dealership to everyone and definitely recommend the Subaru More
by e.hallx7
Employees Worked With
Amin Noori, Jae Young
October 30, 2020
I called for a price on a specific car. When I arrived the price was the same without pressure to add on. That earned my trust and is why I purchased the car. the price was the same without pressure to add on. That earned my trust and is why I purchased the car. More
by Roger
Employees Worked With
Milthon Rodriguez
October 27, 2020
Marvin Clay is the only advisor I like. He’s responsive, patient, and I trust his expertise. If he ever moves to another dealership, I’m moving too or selling my car. I’ve been to other advisors and other d patient, and I trust his expertise. If he ever moves to another dealership, I’m moving too or selling my car. I’ve been to other advisors and other dealerships and customer service is lacking. Marvin is top notch! ASK for Marvin! More
by KrysE
Employees Worked With
Marvin Clay
October 27, 2020
My experience was great, all of my questions were answered, I felt very comfortable during the purchase and I feel great with my new car. answered, I felt very comfortable during the purchase and I feel great with my new car. More
by gmascorr
Employees Worked With
Milthon Rodriguez, Joesalyn Medina
October 27, 2020
Easy process, sales rep Milthon knows his stuff. Pleasant experience in a clean and neat environment. Recommend you check them out for a purchase or lease. experience in a clean and neat environment. Recommend you check them out for a purchase or lease. More
by Albert G
Employees Worked With
Milthon Rodriguez, Joesalyn Medina
October 26, 2020
We have never purchased a new vehicle. We thought we knew what we wanted but after test driving one and then seeing the vehicles with more upgrades we purchased the limited edition. Fell in love with it knew what we wanted but after test driving one and then seeing the vehicles with more upgrades we purchased the limited edition. Fell in love with it ! Both Eddie (who was new and seeked help answering questions when needed) and Allen were great ! We were in and out of the dealership within 2 hours. We always prefer to buy local when possible as keeping our business within our community. They did not push us into additional products - however they did offer them ! More
by Swney
Employees Worked With
Eddie , Allen Abrantes
October 24, 2020
The new building was great. The Service manager Julio was great. Took care of all my service needs! Just great service! Great experience. They sanitized all the seating area when someone got up to leave.  great. Took care of all my service needs! Just great service! Great experience. They sanitized all the seating area when someone got up to leave. 👍🙏 More
by Klassik1!
Employees Worked With
Julio Romero
October 21, 2020
Prompt friendly service. Troubleshooting electronic problem that was fixed. Julio kept me updated throughout the process which was greatly appreciated. Thank you for the great care. problem that was fixed. Julio kept me updated throughout the process which was greatly appreciated. Thank you for the great care. More
by bonannoguy
Employees Worked With
Julio Romero
October 21, 2020
We are very happy with the experience and the overall service of the employees. Highly recommended to anyone. We purchase the car on Saturday so it just needed a little more detailing( mainly windows) service of the employees. Highly recommended to anyone. We purchase the car on Saturday so it just needed a little more detailing( mainly windows) More
by Edith
Employees Worked With
Ahmed Ali, Matt Kraft, Joesalyn Medina, Priscilla Atalla
