DCH Subaru of Riverside
Riverside, CA
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I purchased an Outback Wilderness. Some dealers were marking these cars up with a FEE "Irvine Subaru" was charging $10,000 mark-up just because and others from $2,000 to $5,000. DCH was fair and honest marking these cars up with a FEE "Irvine Subaru" was charging $10,000 mark-up just because and others from $2,000 to $5,000. DCH was fair and honest and actually gave me a $500 credit back, if it was not for online investigation to all different dealers I would have never known. This particular package had more than the other dealers and still fair!! In this day and age it's very nice to find a dealer that is NOT trying to take advantage of the consumer and work with you!! The Kelly Blue Book trade I was not happy with their online value even when you are honest with all that is wrong the value from the dealer is not a true number, they took $2,851 off the low price and it was below the actual lowest price of the scale of $10,000 of KBB. Do not trust the online value it's way off! Alex the Salesman was honest on everything. I would have liked some additional instruction on creature features and the workings of the phone and data management, instead of just play with it to figure it out. All in all it was a very easy and stress free purchase. More
Carlos Espinosa was straight forward and honest when coming to the numbers. Amin was also nice and informative about the paperwork. Overall very good experience. coming to the numbers. Amin was also nice and informative about the paperwork. Overall very good experience. More
I've been to the Subaru service department twice and both times were positive. I Julio worked with me the last time and was very courteous and professional. He took me in right away and kept me updated on times were positive. I Julio worked with me the last time and was very courteous and professional. He took me in right away and kept me updated on my car. He explained everything after the service and let me know what I might need next time. I would recommend Subaru to family and friends. More
The absolute most amazing experience EVER! I had been researching vehicles for MONTHS and finally decided on an Outback. I looked online at dealerships that were closer to me, but wasn’t impressed with t researching vehicles for MONTHS and finally decided on an Outback. I looked online at dealerships that were closer to me, but wasn’t impressed with the inventory. Found the exact one I wanted at this location. I put in an inquiry and had a call within the hour from Cesar. I told him I was extremely nervous, as I had never purchased a BRAND NEW car. I’ve had plenty of used. He totally put me at ease. I sent him pictures of my trade-in and he got back to me with a great offer and payment plan. THEN he offered to bring me the car and the paperwork since I was so far!!! What?!?! It was perfect!!! I highly doubt I would have gotten this level of service anywhere else! Oh! And before the car was even delivered I had already been sent links to the Subaru and the Starlink apps! I was literally able to track where my car was on the route to my house! I feel so happy with my choice of dealership and purchase. More
Welcoming and knowledgeable! Service advisor Marvin was personable, willing to assist in answering our questions and finding resolutions regarding concerns we discussed with him. Thank you! personable, willing to assist in answering our questions and finding resolutions regarding concerns we discussed with him. Thank you! More
I have purchased 7 new cars. DCH Subaru was the best experience I have had purchasing a car, hands down. Matt, Jae, and Phil were helpful, instead of pushy. I wasn't pushed or pressed whatsoever. They m experience I have had purchasing a car, hands down. Matt, Jae, and Phil were helpful, instead of pushy. I wasn't pushed or pressed whatsoever. They made the process quick, and enjoyable. A huge selection of cars were available, and they had a a great Starbucks coffee machine which helped coming in after my workday. We purchased an Outback, negotiated a price before we even arrived, and DCH stuck to it exactly. So impressed! I will buy from DCH again. We love our car! Thanks DCH! Jim M. More
DCH Subaru has serviced my car for about four years. Never had any problems after they completed my service and it was always done for a reasonable price. Never had any problems after they completed my service and it was always done for a reasonable price. More