DCH Paramus Honda

Richard Mendez , I am writing to express my sincere appreciation for the outstanding service I received from Duverney Villalobos. during my recent visit to Honda of Paramus. The professionalism sincere appreciation for the outstanding service I received from Duverney Villalobos. during my recent visit to Honda of Paramus. The professionalism, knowledge, and dedication exhibited by Duverney Villalobos made my experience truly exceptional. From the moment I walked in, Duverney demonstrated a welcoming and attentive attitude, carefully listening to my needs and preferences. He went above and beyond to help me find the perfect Honda prologue , providing thorough explanations and answering all of my questions with patience and expertise. What impressed me most was Duverney ability to make the process smooth and stress-free. He clearly have an excellent understanding of the products and a genuine desire to ensure customer satisfaction. When I mentioned I was concerned about leasing an electric suv, he took the time to walk me through all the available options and helped me make an informed decision.” It’s rare to encounter someone as dedicated and professional as Duverney. Their exceptional customer service reflects positively on Paramus Honda , and I believe they are an invaluable asset to your team. Thank you again for such a positive experience. I will definitely recommend Paramus Honda to others and will return in the future for any of my automotive needs. Sincerely, Richard Medez More

[Your Name] Honda of Paramus 120 NJ-4 Paramus, NJ 07652 Subject: Formal Complaint Regarding Employee Conduct I am writing to formally express my dissatisfaction with an unfortunate experience I 07652 Subject: Formal Complaint Regarding Employee Conduct I am writing to formally express my dissatisfaction with an unfortunate experience I had at Honda of Paramus during my recent visit. This incident involved one of your employees, Federico, whose behavior was both disrespectful and unprofessional. On 12-12-24, Federico’s actions toward me were unacceptable and highly inappropriate. Specifically, he diminished me in front of other customers, which was both embarrassing and degrading. Also said you will be waiting here and I won’t attend to you so stay here all day if you want. He made dismissive remarks about my inquiries and spoke to me in a condescending tone, leaving me feeling humiliated.” Moreover, his overall demeanor was disrespectful on multiple levels, which goes against the core values of customer service and professionalism I expected from a reputable dealership like Honda of Paramus. The incident not only ruined my experience but also left me questioning whether my business was valued. I believe it is important for employees to treat all customers with respect and courtesy, regardless of the circumstances. I hope that this matter will be taken seriously and addressed appropriately to ensure that no other customer has to endure a similar experience. I would appreciate a response to this letter and would like to know the steps you plan to take to address this situation. Thank you for taking the time to consider my concerns. Sincerely, Richard Medez More

Maria is, without a doubt, the most exceptional salesperson I have ever encountered. Having purchased my fifth car from her, I can confidently attest to her extensive knowledge of both the vehicles salesperson I have ever encountered. Having purchased my fifth car from her, I can confidently attest to her extensive knowledge of both the vehicles and the services offered. Her professionalism and expertise are unparalleled, leaving me completely satisfied with every interaction. If you are ever in the market for a car at DCH Honda, I highly recommend seeking out Maria for an outstanding and professional experience. More

People in the dealership are very nice and knowledgeable. They have very good selection of cars They have very good selection of cars More

Ali made sure I got a car that suits me. I didn’t get what I wanted but I got what I NEEDED and a that to me is excellent customer service! I didn’t get what I wanted but I got what I NEEDED and a that to me is excellent customer service! More

Mark Habeb provided us with excellent customer service. He was very patient and understanding. I would recommend using him if you are looking to buy a car! He was very patient and understanding. I would recommend using him if you are looking to buy a car! More

It was quick i was in and out with the best experience you could ever ask for you could ever ask for More

Everything was excellent. The salesman was very helpful with me and he explained everything that I needed to know The salesman was very helpful with me and he explained everything that I needed to know More

Awesome experience. Adam is awesome. I found the car that I was looking for at the right price. Adam is awesome. I found the car that I was looking for at the right price. More

The sales associate Elvis, really made this car buying experience the best experience I could have imagined. He was very kind and respectful, Thank you DCH Paramus Honda experience the best experience I could have imagined. He was very kind and respectful, Thank you DCH Paramus Honda More